We stayed in the hotel for 4 nights in June 2023 to vacation on Lake Constance. Lake Constance can be reached from the hotel in 15 minutes by car. Dornbirn city center is within walking distance. Dornbirn train station is right next door, but that's not a problem. We liked the hotel overall, but it also has some weak points. You can tell that the hotel is very new, everything is very modern and we liked the style. The room was clean, but one day our room cleaning was completely forgotten. We could only change the towels at reception in the evening. But the room was no longer cleaned. We have never experienced this in any other 4-star hotel and it shouldn't happen. Care products such as conditioner and especially tea and coffee were never refilled by the cleaning staff. Unfortunately, we couldn't drink coffee or tea on the last few days and the kettle was therefore useless if you don't have any products for it anymore. Unfortunately, there is no blackout curtain on the window. The curtain was white and did not darken the room. So it was bright as day in the room at 5 a.m. Not so nice if you actually want to sleep in on vacation, and of course that's difficult in a brightly lit room where the sun is shining. Otherwise you would have had a really wonderful night's sleep, as the beds were very comfortable and it was always very quiet. Unfortunately, there is no table in the room. If you want to write something on your tablet or laptop, the only option is the bed. This also means there are no shelves. There is enough cupboard space for clothes, but for everything else you have on a table (tablet, laptop, cell phone, keyboard, etc.) the only option is the floor. The WiFi is extremely fast and worked perfectly. We really liked the wellness area, it was always very quiet and clean. Unfortunately, there are no towels available in the wellness area, so you only have your bathrobe and a single towel for the sauna for the entire stay. It is therefore impossible to shower in the sauna area with a fresh towel, also because there is no shower gel or shampoo in the sauna showers. This should be a given in a 4-star hotel and we know it from other hotels. The hotel promotes sustainability, but unfortunately there are only disposable plastic cups in the rooms and in the wellness area. This is not appropriate for a 4-star hotel and is particularly not sustainable and should be urgently reconsidered. The staff were very friendly throughout, especially the staff at reception and in the restaurant. We mostly ate dinner in the hotel. The menu is very varied and the food was always very good. The food is served by a robot called Wilma, which is really funny, very
Excellent
81 Reviews