Best Hotels in Ellesmere Port, United Kingdom

Really lovely surrounding of the old boating houses and Boat Museum Easy to get to and a 5 min drive to Cheshire Oaks and only 30mins to Liverpool Centre The hotel is clean and up to date with a proper leisure facility too. Breakfast was all you could want and quality was excellent too A great hotel for a bargain price through Trip.com

Descent for the money ,room was fine and tidy was this sort of money I can’t complain,basically does the the job ,it’s abit of a maze inside but that was part of the charm have stayed here before and hasn’t changed at all . Basic simple bag drop type of place .

For me this was excellent value for money to stay on a match day. The room was huge and I do like the old traditional look of the rooms with a huge bathroom along with substantial tea and coffee facilities. It is right in the city centre and although I couldn't check in early they were able to store my luggage securely while I wanderd around the great city

Never been to prison but pretty sure this is worse. Zero space,weird smell,plug sockets that didn’t work & not safe as the fronts came off. Sink was full of water,shower leaked and they have better quality loo roll in junior schools. Speaking of that,nothing better than looking at your partner through frosted glass as they use the toilet,even better cause you can here and smell everything!!! If you forget your alarm clock,don’t stress as the other inmates will either keep you up all night or make sure you’re up by smashing their doors shut. I genuinely stayed in a squat in NY years ago and it was better than this. We booked for 2 nights and left after 1 and paid £165 for the night across the road which was a palace! My fault for being tight but I’ve honestly had more enjoyable trips to the dentist than Easy hotel. Even their planes are better Oh yeah and the bed was awful too and slanted!! I’d sleep on the street before I stayed there again!

We parked in the Grosvenor shopping centre (£10 for 24hrs) walked through the mall to the hotel. Modern, fresh design reception and nicely decorated bar and restaurant. Quick check in, clean room, comfortable beds. Waitress Lelde was spot on and gave excellent service. Limited menu with our Secret Escape deal but adequate for the price we paid. Room a little hot/stuffy as we couldn't open the window, but it did have AC we could have probably played around with. Breakfast had a hot buffet and a selection of cereal and bagels, bread and pastries. Small little containers of over night oats and fresh cut fruit containers were really nice. Drinks machines dispenses the usual latte etc or another had fresh juices. I didn't see any decafe options though. Hotel was spot on, although Chester high street has gone down hill. Lots of boarded up shops. The shops remaining are jewellery shops, cafes or a few clothes shop. Shame there lacks the independent original shops that tourist love to look around for something different. Would recommend if we had to visit the city again and I'm quite a fussy traveller!

If you want to conquer Downtown Liverpool by foot this Hotel is your perfect base camp. Located on Mount Pleasant the is a sight to reach whithin walking distance in all directions. The rooms are kept simple, but have everything you need. The staff is friendly and helpful, and although most of the guests are young travellers it is a quiet place, so you can have a good nights rest after your days on the streets of Liverpool. You should definitely start your day with a breakfast in the very uniquely furnished Restaurant/Bar. You'll be greeted by the most lovely Denise, who will fulfill your every wish. And while enjoying your coffee and planning your day you should ask her about the poins of interest wihtin the city. She may also provide some interesting facts about the histoy of the building you are staying at... you'll be surprised.

We have had a lovely stay, and it would only take a few tweaks to make this hotel better. Good: *It's in the perfect location, we took an uber into the centre of Chester for less than £5. *Breakfast was relaxed with a great selection as a buffet service. *Spacious room with all the amenities you need. *Plenty of free parking. *Beautiful grounds and really quiet at night. *Great value for money Needs Improving: *Cleaning standard is average, black mold around the taps in the bathroom that could be easily resolved. *Bathroom floor was desperate for a good mop *Bed wasn't the comfiest as 2 twins fastened together leaving a gap in the middle. *Staffing levels affecting customer service levels, we decided to order room service, took an age to answer the phone and then said could be collected from reception, kind of goes against the point of room service, so we left it, not great for the hotels add on sales if that happens everytime. *No enough bar staff, we ordered food but it was cold and one meal was not what we ordered but too hungry to wait for it to be replaced, apparently fish finger sandwich is identical to fish and chips anyway according to the waitress! Like I said it won't take much for this hotel to raise it's customer service standards to an excellent level, more staff will fix most of the issues, despite everything mentioned we would probably stay again.

When we arrived at the Grosvenor palm court for our Sunday carvery they had messed up our timings on our booking so our table wasn’t ready for us. We had booked for 7pm however they had us down for 7:30pm and the women who greeted us(I think she was the manager) made us feel as though it was our fault, so we showed our email saying it was 7pm when she then eventually apologised. She said to sit on the sofas nearby whilst they tried to sort something out, and she said they would come and take a drinks order, however no one came to take our order and we were sat waiting. Eventually they found a table for us near the carvery which was fine, but a bit out of the atmosphere. When seated, no one came over to us to take a drinks order for a long time or to order any food. When our drinks order was taken and finally arrived, the waiter spilt a whole pint of beer over one of our guests, soaking the chair and his shirt. The waiter was very apologetic and thanked us for making a joke of the situation and promised to take the drinks off the bill. We then had to ask what to do about the roast, and whether to go and help ourselves etc. or to wait for a plate to come to us as no one explained this to us. The food was nice, perhaps the veg a bit cold but overall it was a lovely meal. During this time the service was shocking, no one asked us for anymore drinks, no one asked if we were happy with the meal, no one asked if we wanted the bill etc. when we went up to pay the bill there were no drinks taken off it. We questioned whether to raise this or not but we did. This was where we were told by our waiter that the manager didn’t “see the situation in the same light” and didn’t think it was worthy of any drinks being removed despite a drink being poured all over one of us. Then, when raised with the manager (we think) she was so rude, she came over saying how would they know to take any money off the bill, despite this being a different comment to previously. And she then said “what do you want removing” and “I don’t know what you want us to do” and “I’m not removing everything because only 1 of ten of you got a drink spilt on them!” This was so embarrassing as people around us listened in, and was extremely rude of a manager especially. Overall what they took off didn’t even cover the service charge which we later noticed they had the cheek to keep on the bill!

Booking was somewhat painful as I tried to book online and it wouldn't confirm. Emailed hotel and never received a reply so rebooked. Location is adjaent to race course and just 5 minutes walk to everything Chester has to offer. Good parking facilities. Check in was very easy after 2pm. We had a room on 3rd floor which was very clean and warm. There was traffic noise from outside but that is to be expected. Tea/coffee making facilities in room. No iron but we had our own with us. Good breakfast in morning with something for everyone. We have stayed in other Holiday Inn in Chester and this is by far the best in terms of location, cleanliness and favric of the building

Checked out this morning as I had an appointment at Liverpool Hospital, beds were very comfy and the Hotel was very welcoming, lovely fish aquarium in the lobby which was very fitting with the theme. Breakfast was great with very lovely food and lovely wait staff, in particular a lovely tall brown haired girl, I forgot to ask her name, stood and had a conversation with me then gave me directions to the hotel and offered to call my taxi for me. Would recommend to any weary travellers looking for a good nights sleep and a lovely cooked breakfast.