Catherine T
July 28, 2024
The hotel is from 1888 and you need to REALLY keep that in mind! There is no TV, no microwave, no coffee in room( or available except in the morning), no blinds on the windows to keep out the light, no fridge in room, etc... just a basic 1888 room. It looks charming online, and it has its charm, but when compared to the missing comforts, nah. Once you arrive and take a look at the room, too bad for you! There is no " manager available " to "allow " you to get any type of refund or partial refund! Yep, you should have known everything about it by looking at the site online!! I have a medical condition that requires certain accommodations, and apparently that isn't a reasonable cause for any refund at all. We finally left to go pay for another hotel room, after no time in their hotel. We asked the clerk to discuss the refund or partial refund with his manager in the morning when he saw him and let us know! The clerk seemed to have no ability to be flexible in this, I totally fault the manager in the policy, so be warned! My companion made the reservation and I felt very, very bad that his credit card was hit for the absolutely unused room charge! I would NOT recommend this hotel, except for as a quick walk in if you are interested in seeing the architecture.