Palazzotto Pitti by Mmega

Florence is a small city and if you consider this the location is good. Owner was nice and polite. Place was more than enough. It was nice and clean. Would recommend it.

Fantastic! Within 20 minutes walk to train station and city center. No complaints. Be careful sleeping with windows open at night. Close enough to water and many mosquitos will enter.

The place was so nice and beautiful and in a really good spot I can’t wait to say here agwin

It was no air conditioner in the property and it was very hot, bad ventilation in the room. The hostess don’t mind and didn’t care about the situation. The bed was very uncomfortable, the pillows are in bad shape, the frigo bar (mini refrigerator) didn’t worked. I was no happy about that place at all and ******* didn’t care also. So I don’t recommend it

Avoid this place! My husband and I stayed here for two nights and would not recommend it. The staff was indifferent and unresponsive to our issues/concerns. First, checkin wasn't great. They requested an extra 70 euro cleaning fee on arrival. I don't know why that couldn't go into the initial price we paid other than to mask the true cost of the room. Regardless, if we wanted to use credit card to pay that fee, they wanted to take a picture of our card and process it later. We weren't comfortable with that so we offered cash, but they couldn't offer change, and recommended we go to a store and buy something. We shouldn't have to unsecurly share our credit card or make our own change just to check into the place. The apartment itself was not much better. The wifi in the apartment simply doesn't work. The router is either in the hallway or a different apartment because the only way to use it is from the hallway. We had no signal from the apartment. The staff was indifferent to our complains and just asked us to check with our neighbors to see if they're having issues too. Next, the apartment was hot and stuffy with only a fan and no AC. The bedroom has a window but it doesn't face the outdoors so there's no airflow or natural light. One minor nitpick, there were three tiny shampoo bottles in the bathroom, one was half empty, the other was completely empty. The only good part of this apartment was the location.

Four major complaints 1. Communication was bad, we needed to communicate with three different numbers to gain access, and even then we were left waiting. 2. The apartment is a four story walk up through a dark stairwell 3. The apartment has no air conditioning and no good windows for ventilation. It is not usable on hot days. 4. We forgot quite a few items of clothing in a drawer in the apartment and notified them at 1pm on the day we checked out. They claim that nothing was found. We know it was there, as we were nowhere else. They and/or their staff are not honest.