Find best Business hotels at cheapest prices

Latest Hotels Reviews for Freudenstadt

Fritz Lauterbad
4.4/511 Reviews
My visit started out badly. I drove my car up to the entrance, got out, got my bags, threw out my rubbish, locked up the car and was coming in...when the person at reception came out an said ” You can't park there”. In English (I do speak German and my car was French). There was no: ”Hello” Welcome to Fritz Lauterbad” even if the next sentence would be that they were sorry but to move the car to the main car park. There was no ”no parking sign” and no apology for that. And then there was no offer to help with my bag. or actually even tell me where the parking was - I had to figure it out! I was not happy. I got back into the car, with my bag, parked it down the hill and then walked back up with the bags. second problem - I came in and was checking in to be told (by the same staff member) that the massage I had pre-booked a week before, and confirmed during the week, was not available! I asked why and was told a staff member was sick. I understand these things happen but I asked why the hotel had not told me, even by email, earlier? After I had organised my arrival and evening around the massage time. I got no apology for this. Again, I was a bit shocked. Then he said....” Don't worry though, we wont charge you”. I was gobsmacked - I would have hoped I'd nt be charged for something THEY cancelled! At that point, I was almost going to ask for them to cancel the whole room and tell them I would leave. I think I would have lost 80% of the cost though, so I didnt. My third complaint is less serious - I think there ought to be some explanation of how to use the spa facilities - I had to work these out for myself, and didnt bring the robe from upstairs, then didnt know how the day beds were organised etc. I worked it out by asking people (I speak German). Overall the hotel is lovely - lovely saunas and pool, great views. And you absolutely must eat there, as the food is really outstanding. I only wish they did more light meals and snacks at the bar (do they? I didn't think so): I was on my own and sitting through a 3 course meal at a set time was probably more time than I needed to spend doing so. This is a popular hotel, and can see why given the location, walking trails and views. But the service experience I had was disappointing on that Sunday. I should add that Monday was far better in terms of check out experience; and the restaurant staff were very good and when my TV didn't work, it was fixed right away. Hence ”some” service. not all.
Hotel Krone Igelsberg
4.5/54 Reviews
The Hotel Krone, made our stay in the black forest exceptional. We have visit the area many time over the years. The service was excellent, the staff were helpful and attentive and the food prepared by the owner was superb. The hotel was immaculately clean, we had several massages which were very relaxing and exactly what was needed. Igelsberg is a lovely village, surrounded by farm land and forests. Which offer lovely walks. We will defiantly be back soon, and would highly recommend the hotel. Best Regards Norman and Ruth Roundoak Farm Kent

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.