Glen Allen Hotels with Bars

First, I will say that we traveled through several states and stayed at two other Comfort Suites over a period of 10 days. I had been told that as a Choice member that I could request a late check out. I asked for a 2:00 PM check out but was told no by the night clerk. I had planned to ask again in the morning, but we overslept. Robert came banging on our door at 11:35 AM and was quite rude. He told me that if we were not out of the room by 12:00 PM that I would be charged another night. We had a toddler with us, so it was very stressful for him to demand that we vacate in such a short time. I think he could have allowed us another 10-15 minutes, but he was quite nasty. We scrambled and packed up in the short time and vacated the room at 11:58 PM. The other Comfort Suites we stayed at in SC, and VA Beach treated us very well and explained their policies upfront so there would not be any misunderstanding. I will not stay at this Comfort Suites again (I have family in the area). It was not as nice as the other Comfort Suites in SC and VA Beach.

My son and I stopped at Springhill Suites on our way from Georgia to New Jersey. We enjoyed the pool and spa. We had a great night sleep. Ceecee welcomed us to Breakfast (sausage, oatmeal and my son's favorite AppleJacks cereal). So many friendly and smiling faces. Overall great hotel to stay at and we would highly recommend you stay here when traveling into Virginia.

clean room. We stayed only one night. A hot breakfast was served each morning. Nothing special. The location was nice. Great value for a room in the area. are room was quiet also.Friendly and Professional Staff, the Front desk was amazing.

Great location. Comfort room and nice bed. Staff very well coming and helpful. Near so many restaurants and shopping center. Strongly recommend Hilton garden Richmond.

I am a Hilton Honors member and I stay in Hampton Inns multiple times a year. The key to any brand is consistency and this property is clearly falling short, mainly in the area of service. Digital key didn't work at check-in. Young woman at front desk said, ”It hasn't worked in weeks.” No ”sorry,” no care whatsoever. (For frequent travelers, the digital key, and being able to skip being processed at the front desk, is the main reason to stay with the brand.) There was no shampoo in the guest room, for example, and so, after a long day of travel, I went to the front desk to ask for some. The front desk person looked around, couldn't find any, and, after several minutes of looking, handed me some shampoo from another brand, something that looked like she grabbed it from the lost & found drawer. Again, no ”sorry,” no care, no ”Would you like some sent up to your room tomorrow?” Same lack of care when I asked for my rate to be adjusted to my company's corporate rate: ”I can't do that. My manager has to do that.” No ”sorry for the inconvenience,” no ”let us make it easier on you on I'll leave a note and have the manager do it for you tomorrow,” nothin'. She didn't even have the energy to say, ”Come back tomorrow,” which would have been annoying, but at least better than the blank stare of ”sucks to be you” that I received. Got the same attitude from the front desk in subsequent days when I asked for decaf coffee. And again when I asked for a check-out time of Noon. No one ever asked, not once, ”how's your stay?” or ”Is there anything else we can do for you?” Staff needs basic, basic customer service training where smiling is step one in the formula. My refrigerator in the room was broken, but I didn't dare tell anyone. I couldn't bare another indifferent response. The room itself was clean, but a bit beat and the mattress sloped downward toward the headboard in an uncomfortable way. As I said, not a great representative of the Hampton or Hilton brand.

Located in Glen Allen, The Virginia Cliffe Inn is in the suburbs, within a 15-minute drive of Richmond Raceway and University of Richmond. This bed & breakfast is 10.1 mi (16.3 km) from Short Pump Town Center and 11.1 mi (17.9 km) from Virginia Museum of Fine Arts.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this bed & breakfast include wedding services, a television in a common area, and a picnic area.A complimentary full breakfast is served daily from 8:30 AM to 9:30 AM.Featured amenities include coffee/tea in a common area, microwave in a common area, and refrigerator in a common area. Free self parking is available onsite.Make yourself at home in one of the 5 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided on request.