miketravel20
August 29, 2024
My review echos several others from August that have the SAME problems! From the moment we arrived till the moment we departed from a 3 day stay the experience was not satisfactory. The only plus was the low cost for the room, and in hindsight I would have stayed elsewhere. Pulling up to the driveway the landscaping is in bad shape and the grass was over a foot tall. The driveway is soiled and stained. At the 4th floor we were greeted out of the elevator with a pile of pizza boxes and bag of garbage, which remained there for our 3 day stay. Day one I noticed no soap or shampoo in shower dispenser and the shower drain was plugged. it never got fixed. When I mentioned it on checkout staff said oh sorry I will tell management (should have just fixed the problem). I had a reservation for September for another visit, which I've cancelled. Good customer service and a clean place to stay are minimum requirements that have not been met here, there is no excuse...