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Latest Hotels Reviews for Gwalior

Taj Usha Kiran Palace, Gwalior
4.7/547 Reviews
I've been to many Taj properties, and hospitality, and professionalism have always been associated with it. Taj Gwalior was second to none in it. In fact, it has been a notch above. This was first time, me, my wife were with both of our kids & staff made sure we had an amazing & comfortable stay. Starting from Check-in, Sinki was very polite & very welcoming. They way she interacted with our younger kid was very cute. Sakshi took us to the tour of the property. She was extremely knowledgeable not just about property but about Taj group also. She was very clear in explaining each things. Yashasvi, at time of Check out was very helpful and cleared thigs seamlessly & without any trouble. Very professional. Dhruv & Vijay also helped me whenever I required any quick help & information. Want to mention, Puran also, was also very helpful in parking and getting the car, couple of times we requested him to get the car & he was very prompt. Overall, the hospitality, food, property, cleanliness, grandeur are always with Taj, but its the people who are at the receiving end make the experience unforgettable. Full marks. Thanks

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