Haikou Hotels with Bars

he Hilton Haikou is a very well located hotel and probably one of the best in Haikou. On arrival there was a heavy rainfall which caused me to get quite wet walking from the taxi to the hotel entrance. I booked the room online via trip for me and my travel companion with the payment in hotel option. Online-Prepayment was not possible. On check in, given that I was very wet because of the rainshower I was quite unsatisfied with the service. First there was apparently some issue, wether I or my companion booked the room because the order of names on the booking showed my name in second place. Also my companion wasnt with me at that time because of a one day delay. In my opinion it shouldnt be a matter who booked the room since both of our names were given, regardless of the order. This issue took some extra time which is very inconvenient if you are dripping wet and just want to rest. Secondly when it comes to payment instead of the 1959 RMB, 2000 RMB were deducted from my WeChat account without any communication about the deviation. I also only realized it later when I already arrived the room and was very confused what the 41 RMB were for. Like I said it has not been communicated to me at all. Maybe a tip or was it meant as a deposit? (Even though it would appear to be a very odd deposit amount and tipping in China is not a thing) I guess from a 5 Star Hilton I could expect accuracy and clear communication when it comes to payment. Which brings me to another downside. Even though my Mandarin is sufficient enough, I was very surprised that at a Hilton of this price category none of the staff at check in nor other employees were able to speak English. So for foreigners who dont speak Chinese this would be a bit difficult. The next day I went down to reception again to ask about the 41 RMB and was offered a refund, yet the reason why it has been deducted in the first place still remains unknown to me. Another small issue appeared at breakfast when I asked one of the waitresses where the tea/ teabags is/are located. I formulated my request precisely in Chinese and the lady was just behaving awkward and walked away. I thought maybe still something would happen, but 10 minutes later still nothing. Luckily I was able to find the overseeing waitress, asked her the same question and found out that the Teabags are not openly presented at the buffet (Which is an unexpected inconvenience for a 5-Star hotel yet again, + the tea choices are very limited) My last complaint is the minibar. I have been at budget hotels before, which offered a free minibar which is refilled every day. Why are there so many things in this Hotel with a hefty price tag. This appears not welcoming given the cost of this Hotel. Especially the price-tag of minibar drinks is outrageous. For example 0.33L Tsingtao Beer 28 RMB…. Speechless. In every shop around you get 0.5L for less than half the price. Now that all my complaints about the service have been mentioned, lets move on to the many upsides of the Hilton: -Great location and rooms -Very good breakfast buffet with many choices -Even better dinner buffet (298RMB/Person) -Great panorama view -luxurious -Some of the staff still did a great job, which is why I still give a 3/5 rating, regardless of previous issues.

It’s a great hotel at a very good price. You would pay about three times in Europe for this convenience. The buffet restaurant has very good selection of sushi and fish and meats, and the beer is included. The Chinese restaurant is also pretty good at a reasonable price. If you need a few things for shopping, just go across the street near the Holiday Inn.

Breakfast had a vast selection, but none of it was very good. The sushi would make a Japanese person cry, the sausages and bacon would make an English person cry and you would get a better Chinese breakfast for 10RMB at a local market (baozi and yotiao are from frozen). The main reason for choosing this hotel over other options was the kids club. Unfortunately it is rubbish. A single member of staff doing some origami with leaves or basic art/craft. Requires adult supervision. Very disappointing by international standards. Hotel is very grand, but not maintained to the standard you would expect from the brand. Design of the hotel does not lend itself to Haikou's climate, the communal spaces are not aircondionable and so it is uncomfortably hot. Pool was good, but again needs maintenance. Children especially enjoyed the foam cannon. Room was spacious, clean and cool. Coffee is good. At the time of writing they offer ”good night” as a free gift which is a lavender spray. They also offer a free drink on arrival - which just means help yourself to a drink from the fridge in your room. Overall I would recommend paying a bit less and going with a newer hotel closer to the city.

Excellent service, amazing pools, nice beach view, perfect rooms, top!

The only reason why we booked this hotel is because we had a very earlier flight, and the hotel is directly reachable via Meilan Railway station. The hotel is also near a “shopping mall” to do last minute souvenir shopping, and there’s like a food court nearby. So location is 5 stars! At one glance the room looks spacious and okay, but there’s a cockroach looking creature flying out suddenly and when underneath the bed frame, and the toilet seats and the shower floor looks a little stained. I think the room light is a little dull even when all the spot lights are switch on hence not really giving a bright and clean impression. Nonetheless the super huge bed looks clean and white! Personally felt that service was not up to standard of what one would expect from a 4 diamond hotel. Checked in around 6pm and there were 4 staffs standing at the counter but only 1 attended to the 3 guests queuing to check in (maybe it’s not their job to do check in?). Later the night wanted to ask about the bus shuttle service timing and the guy standing at the information counter just replied in a frustrated tone - “look at this timetable”. As it is our first time here we don’t know where is the pickup point and we asked where is the pickup point to which he just reply “this level”. We had to look around and point to the nearest entry and reconfirm is it there. So service aspect could have been friendlier. Amenities wise it’s pretty standard. Toiletries were great. 4 bottles of waters provided. 2 pairs of slip ons and 2 pairs of rubber slippers. Oh not sure what’s wrong with the aircon, set 23 degree yet it’s still making us sweat in the night. Usually I would feel freezing cold in this temperature. All in all, an ok experience to have somewhere to stay to catch an early flight.

Great location (though 30 mins from the airport). The staff were helpful and upgraded our room. The hostel is in the middle of town and around the back is the bus stop for the #3 on/off tourist bus which takes you to the beach and harbour areas. A 2 hour round trip, so a nice cheap way … 5CNY (have the correct cash) to see the area. Lots of food options in the area, but make sure you eat up at lunch time as most places were not open at dinner time.

This is our first trip to Haikou, although we have been to Sanya a few times. The Langham Haikou is conveniently located, there are shopping malls, shops and restaurants nearby. The swimming pool is clean with nice view, esp. for taking photos. It definitely has a resort feel. All the staff provide excellent services, including Concierge and Front Office. Special thanks to Miss Julie Wang who is always helpful and caring in all aspects, and she upgraded us to a sea view room with stunning view! Deeply appreciated! The room is spacious and cozy, very comfortable. We will come back to stay again in the near future.

Myself and my girlfriend spent only 1 night at the Sofitel. Even in this short period of time, our stay was a memorable one. Starting from the warm welcome at the lobby area on the 1st floor with luggage assistance, until our departure from the same place when the kind Concierge staff assisted us get a transfer to the train station while we were not able to do it (didi) due to the business generated by the Chinese New Year. At the Front Desk, Echo welcomed us with a warm sincere smile and showed a high level of confidence and product knowledge while highlighting the hotel facilities. Moreover, she went above and beyond our expectation when she recommended the hotel restaurant and few dishes when she heard my girlfriend telling me she is hungry. Another memorable experience was our SPA treatment where the staff were very friendly and professional. Overall, the hotel feels very new with, the location is great and the level of cleanness is very satisfactory. We will defiantly return to Sofitel if business or leisure will bring us back to Haikou.

Rooms were clean, service was great, breakfast buffet was superb with a great selection of both western and Asian food options. Great views surrounding the hotel with nice restaurants within walking distance. Overall great stay !

I recently visited the Flair Bar on the 20th floor of the Ritz-Carlton in Haikou and was thoroughly impressed by the exceptional service. The bartender, Cathy, displayed remarkable skill and creativity with her cocktail mixology, making each drink not just a beverage but a memorable experience. The manager, Sophie, ensured everything ran smoothly, reflecting her excellent management skills and attention to detail. Additionally, the waitresses Vicky and Ruby were the epitome of professionalism and warmth, making our stay even more enjoyable with their attentive and friendly service. The ambiance of the bar was elevated by their combined efforts, making it a must-visit spot. Kudos to the team for their outstanding service which significantly enhanced our evening!