Wulin Square Area | 19.38km from Baodao Glasses (Wanda Plaza Yuhang Branch)
The EBO Hotel(Hangzhou West Lake Wulin Square Store) provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the EBO Hotel(Hangzhou West Lake Wulin Square Store) is a fantastic accommodation choice. With Hangzhou Railway Station just 6km away and Hangzhou Xiaoshan International Airport only 30km away, transportation is very convenient. Transportation around the city is also convenient, with Wulinmen Metro Station within walking distance. The nearby area boasts an abundance of attractions including Zhejiang Science & Technology Museum, Bai Causeway and Wulin Night Market. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Hangzhou hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.
KKevin2024.09.13
Room: Great atmosphere and interior design for the hotel room and also neat and tidy.
Location: Great location, few bus station and Metro train station near by. And also have few convenience store near by such as Family mart and Lawson.
Breakfast: Simple western style breakfast and also can look for the chef to cook some noodle soup or dumpling soup for you.
Remark: If feels hungry can just go down to look for some restaurant or can walk to the Wulin night market to settle.
☹️Only some sadness part is not all type of room included refrigerator. But the lobby there having a sharing fridge for us to put thing.
West Lake Scenic Area | 19.96km from Baodao Glasses (Wanda Plaza Yuhang Branch)
Room is very well sized and we got a nice street view as well. Cleanliness is top-notch, and so is the service from the hotel staff. We are walking distance to Westlake, a mall and conveniently located right above an interchange metro station with 2 lines. Hotel room is modern design with many amenities available like a common hall to eat/hang out, laundry room with detergent, gym. There is also a roof top garden that boasts a great view of the west lake.
小张 from the front desk has helped with our check out procedures and was generally very helpful and nice. 小李 also assisted us with our bags when loading into the didi. Grateful for their help.
Overall, very well located hotel with amazing room and cleanliness. Very good staff too! Highly recommend this hotel when visiting Hangzhou.
YYing Hong2024.11.19
Room is very well sized and we got a nice street view as well. Cleanliness is top-notch, and so is the service from the hotel staff. We are walking distance to Westlake, a mall and conveniently located right above an interchange metro station with 2 lines. Hotel room is modern design with many amenities available like a common hall to eat/hang out, laundry room with detergent, gym. There is also a roof top garden that boasts a great view of the west lake.
小张 from the front desk has helped with our check out procedures and was generally very helpful and nice. 小李 also assisted us with our bags when loading into the didi. Grateful for their help.
Overall, very well located hotel with amazing room and cleanliness. Very good staff too! Highly recommend this hotel when visiting Hangzhou.
West Lake Scenic Area | 19.98km from Baodao Glasses (Wanda Plaza Yuhang Branch)
The Zhejiang Hotel (Zhejiang Fandian) is conveniently located near downtown Wulin Square and just a few blocks from Hangzhou's West Lake. Rooms in this Hangzhou hotel are well appointed with German bathroom fixtures, large screen high definition digital TVs and high-speed internet access. The decor is old style Chinese.Hungry guests can choose from Western or Chinese fare and enjoy in-room dining or eat in the buffet restaurant which offers a balcony with a view of West Lake over the nearby century-old Tian Xiang Lou restaurant which is among Hangzhou's most famous traditional restaurants.Business travelers can make use of the Zhejiang Hotel's six different meeting rooms. The recreation center offers a sauna, foot massage and beauty salon.
WWai2024.08.16
Hotel is very well located to the West Lake. Approx 15 mins walk.
It is close to the night market and also a number of food halls. There is a coffee shop right downstairs on the right hand side of the hotel which makes great coffee. There is also 7/11 shop. Metro is also downstairs less than a min walk away.
First impression checking in wasn’t great - English on checking in was difficult. Probably due to slight language barrier felt not as warmly welcomed as other hotels. I expect hotels that receive foreigners should have basic level check in. They also were very particular on how who should go into each of the three rooms but I said it we will sort this out between us. After that it was fine we went to our rooms. Rooms are quite outdated and could do with a bit of an upgrade especially with handles coming loose.
Rooms come with bath robes, tooth brush, toothpaste, combs, Ted Baker toiletries (shampoo, conditioner and shower gel) and slippers.
They also provide water bottles daily and there are ones you can take free as you head out towards the lift which is a nice touch.
The hotel housekeeping staff were the best despite language barrier they were very polite, courteous and professional. Very helpful as well. There was a housekeeping lady who came to help us with wifi as we did not have a China mobile number and she also knew we had three rooms booked. She helped with two of the rooms and asked if the other room needed help but they didn’t.
There isn’t much of a place where guest can relax as they come back to the hotel. There is a small space on the left hand side as you enter the hotel which has a football table, toy dispenser machines, limited seating area.
For anyone who wants good location to West Lake I would say this is it. However I think there are better hotels out there. Closeness to food and restaurants is a bonus. Rooms are clean but could do with an upgrade.
It’s weird to have a window in the shower room that is directly onto the room as doesn’t give much privacy if all lights on.
Overall 8/10
Outstanding
9955 reviews
4.7/5
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Hangzhou Xuanhe Renhe Hotel is located in the commercial circle of Hubin pedestrian street on the Bank of Xizi lake, adjacent to the West Lake scenic area. It's only a two minute walk to the West Lake, and only about 400 meters away from exit C of longxiangqiao station of Metro Line 1.Xuanhe Renhe Hotel is a famous hotel for "telling Hangzhou stories" It is a hotel with the theme of "elegant song". The lobby area is equipped with Hangzhou study and Starbucks services. The guests have an independent reading area. The hotel restaurant can accommodate 120 people at the same time. The hotel has its own parking lot.In 2020, the hotel will be awarded the honorary titles of Jinding cultural theme hotel, Yingui Quality Hotel and Hangzhou quality hotel.
HHenri Lim Puay How2024.11.30
RenHe Hotel is not only situated right beside popular West Lake, and right at the start of the Pedestrian Shopping Street with lots of food to choose from.
Booked a family room, which is very spacious and clean too. Definitely worth the price. A window view of the West Lake for your reference.
Counter staff (ie Xiao Zhou) has been very polite and helpful. The hotel staff are generally proactive and professional.
Only setback will be that the hotel outsourced the breakfast, which is below average standards. Frankly, I rather order MeiTuan which is more worthy. With that, this hotel is equipped with Delivery Robot to deliver the food delivery to your doorstep.
In retrospect, my family (especially my boys) and I really enjoyed our stay here. Hangzhou has beautiful weather most of the time. We will be back again to RenHe Hotel Hangzhou.
The Friendship Hotel Hangzhou is an ideal spot for travelers wanting to discover the city. Visitors to Hangzhou will find that the Friendship Hotel Hangzhou is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 3km from Hangzhou Railway Station and 28km from Hangzhou Xiaoshan International Airport. Being just minutes away from Longxiangqiao Metro Station allows guests to explore the city with ease. With Qinghefang Street, Hu Xueyan's Former Residence and San Park all within a short distance, there is no shortage of things to do in the area. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Hangzhou hotel can make use of the parking facilities. Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.
JJudy Ng Miang2024.11.14
The hotel is located strategically , in the middle of the city, near the subway and West Lake. Going to the places of interest is fairly easy from this hotel as the location of the subway/metro is nearby. Walk out of the hotel, turn right, and walk down straight. In less than three minutes, you can see a large shopping centre on your right. Next to Muji is Longxiangqaio, the subway station (Exit D). The direction to West Lake from the hotel is also the same going to the subway station. Instead of turning to the right, just continue walking straight and you can see the lake in less than 5 minutes. Since the hotel is located in the city centre, food options are plentiful with many restaurants, cafes and department stores.
The most interesting part of the hotel for me is the rotating restaurant located on the 20th floor, where buffet breakfast is served. If the weather is good this place is good to view the beautiful lake and sunrise. The choice and selection of food here is fantastic ranging from Chinese food and Western food.
The hotel is awesome for its facilities. There are a number of restaurants and a gym area.
The hotel staff are very friendly and helpful. The consige was very helpful when we enquried for a map of Hangzhou and provided good advice on interesting places to visit. When I checked out of the hotel, the staff also provided a parting gift. I received a massage brush while my friend was given a cute keychain.
I highly recommend this hotel.
The SSAW Boutique Hotel Hangzhou Plaza is located in downtown Hangzhou near the shopping malls and restaurants surrounding bustling Wulin Square. Hangzhou's premier attraction, West Lake, is just 1.5 km (0.9 mi) away, and the Grand Canal is just around the corner.The SSAW Plaza offers 236 spacious and well-appointed rooms decked out in modern décor. Currency exchange and expert concierge service make the SSAW Plaza an excellent choice for tourists looking for a foothold in this vibrant and foreign city. Dining options include a Western restaurant, a coffee house and a lobby bar.
LLydia2024.10.24
I enjoyed my stay. Location is pretty convenient and all the staff provided excellent service. Rooms were comfortable as well. Thank you to Staff 小笼包 and the team for the pleasant stay.
Opened in 2023, the Zhongshan West Lake Hotel Hangzhou offers travelers a pleasant stay in Hangzhou, whether for business or leisure purposes. With Hangzhou Railway Station just 2km away and Hangzhou Xiaoshan International Airport only 29km away, transportation is very convenient. The closest major public transportation, Longxiangqiao Metro Station, is only 500m away. Seeing Hangzhou's sights from this hotel is easy with Hubin Qingyu Scenic Spot, Wulin Square and Hubinlu Walking Street all close by. When guests have some time on their hands they can make use of the onsite facilities. This Hangzhou hotel features parking on site. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.
Ssusinhache2024.08.17
Best location. Very clean. However, only 2 household washing machines are just not enough for a more than 300 rooms hotels...I was not able to use them, tlit was always working with someone else laundry and huge queues of people needing to use it.
The Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store) is one of the newest hotels in Hangzhou, having opened in 2021. The hotel is conveniently located just 1km from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport. Just a short walk from Ding'an Road Metro Station, traveling to most city destinations is a breeze. With multiple attractions nearby including The Drum Tower, Chaotian Gate and Wushan Square, guests will find plenty to keep themselves occupied. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hangzhou hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
Ttjoa2024.12.13
The hotel is located in southern song imperial street if im not wrong.the staff very friendly & helpful, they can speak english a little bit / they can use translator with patiently to communicate with us. We reserve non window room & they upgrade our room with windows. The room clean & not too small. There are smooking floor & non smooking floor , so the non smooking floor free from bad smell, thats very good .There are robots machine to send our order to our room, china is always into the next level ! The hotel is easy to find , so close with metro station , also so close with so many attractions such as he fang street you can just walk to go there, go to long xiang qiao for only 1 station (so many mall & you can go to xihu scenery location and watch dancing fountain from there). So satisfied with this hotel , definitely will come back to this hotel when we go to hangzhou next time.
Elong Hotel locates on Jianguo Road, directly adjacent to a station of Metro Line 2 /5 for convenient cross-city access. The hotel has minutes away to the West Lake, one of the the legendary lakes in China, and is within walking distance of Wulin Square—the city’s main business, shopping and entertainment center.
The traffic condition for our hotel is extremely convenient, you can explore the city by using metro; 18 minutes away to Hangzhou Railway station, 20 minutes to Hangzhou East Railway Station and 40 minutes to Hangzhou Xiaoshan International Airport.
Elong Hotel is the flagship brand of Elong Inc., won the highest award --the Supreme Award of Hotel space in the Hong Kong Asia Pacific Designer Contest 2020. We pay close attention to "city temperature" as our theme, offer unique experience to customers.
Hotel features 311 rooms and suites which designed to amplify the specially city view, the rooms equip soft furnishings and
hotel linen to create a comfortable living environment. The lobby bar, laundry, fitness centre, parking lot, meeting room, with our service, make Elong Hotel the premier choice for conferences, meetings and tourism in the city.
Vvini_dm2024.10.14
The hotel is located exactly outside exit C North Jianguo Road Station (line 2 and 5). The room is spacious and it has smart toilet with bidet-so grateful for that! The breakfast is ok with options of rice, fried noodle, soup noodle, handmade dumpling, pastry, fruits, etc. It has a convenient store and a coffee shop (Timms) downstairs, while family mart is at the opposite of the road. Another good thing of the hotel: it has laundry room on 4th floor, with washer and dryer machines--you can use it free. Its not far from the Southern Song Imperial Street (3 stops but need to transfer) and also to West Lak Scenic Area Music Fountain/Hubin pedestrian street (if I am not mistaken, 4 stops, with transfer) I would love to stay at this hotel again if I come back to Hangzhou.
The Holiday Inn Express Hangzhou West Lake East provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Holiday Inn Express Hangzhou West Lake East is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 300m from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport. Just a short walk from Chengzhan Metro Station, traveling to most city destinations is a breeze. The nearby area boasts an abundance of attractions including Qinghefang Street, Wuliuxiang History Block and Phoenix Temple. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hangzhou hotel provides parking on site. Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.
FFlyingNoodles2024.09.04
I recently stayed at the Holiday Inn Express West Lake East Hangzhou and had a great experience. The hotel is in a perfect spot, right next to a metro station, making it super easy to get around. It's also close to beautiful spots like West Lake and Lingyin Temple, which are just a short trip away.
The rooms are really spacious, bed size are bigger than usual. Plus, they're super comfy, making it a great place to relax after a day of exploring. Overall, it's a fantastic place to stay if you're visiting Hangzhou.
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4.8/5
Outstanding
GGuest UserLovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand.
I would say some things for improvement are as follows:
Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here.
Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left!
Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated.
The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better).
The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on
携程 (Ctrip) or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better.
The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels.
PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
GGuest UserIn October, the West Lake is filled with the sweet fragrance of osmanthus! Refreshing!
In order not to add to the crowd of West Lake, I did not go to the core scenic area. In the early morning, I visited the small scenic spots such as Jingui Qiuman next to the hotel. There were few people and beautiful scenery. I met local uncles and aunts walking by the lake, which was very pleasant.
I stayed in Shusheng Hotel for one night. I originally wanted the hotel to be in the scenic area, so I could avoid the peak hours. As a result, the traffic control in the scenic area made it difficult to get a taxi in and out, which was very troublesome [covering my face], but the hotel experience was not bad. The restaurant facing the tea garden, the Qincha experience class, and the special tea table in the room all reflected the profound tea culture of Longjing Township. The local Jiuquhongmei tea presented by the guest tasted very good, and the snacks were also delicious.
I took a panoramic view of West Lake from the North Peak and punched in to visit it!
——One-day tour of West Lake from a high place
YYYFUNThe hotel location is quite convenient, it's just a 6-10mins walking distance to the nearest metro station (subway), 16-20mins driving distance to Xiaoshan airport.
There are restaurants, convenience stores, supermarket, and pharmacies within walking distance.
It contains complete facilities with a restaurant for breakfast, a self-serve laundry, and a fitness room.
The double room is spacious, clean and hygienic, with all the necessary items in the room like a hair dryer, a kettle, a fridge, cups, free mineral waters and coffee.
The staffs at the front desk are nice, friendly and helpful, very good in service.
The only problem is that on the last day of my stay, there was a sudden problem with the light in the room. It would automatically go out every 10 mins+, and it would go out completely until the room is completely dark. I would either turn it on manually or call Xiaodu to turn on the light. But this is not only inconvenient but also scary, especially when I'm in the bathroom and suddenly the light went totally off. At first I thought I would check out in a few hours and just bear with it, but then it was too terrifying so I asked the front desk to change my room. Later on, I was told that the entire 9th and 10th floors had this problem and the rooms on these 2 floors were not rented out. (Does that mean I was the only one ”communicating” with the light in the room at the end of the corridor on the 10th floor alone that night? Why didn't you tell me earlier!) Hopefully, it's fixed before renting out the room again, and please make some arrangements for your customers if the similar issue happens again, especially I reported the issue in the afternoon and your engineer came and inspected the problem, you should have known that the issue couldn't be fixed, you can't imagine how scary it was. Anyway, the staffs were still acting quite fast when I finally changed my mind to request to change the room, a guy came and moved my luggage to the 8th floor as per my request.
酒店位置便利,步行6-10分钟可到最近的地铁站,16-20分钟车程可到萧山机场。
小吃店、餐馆、便利店、超市和药店都是在步行距离内。
酒店设施齐全,设有餐厅(只提供早餐)、自助洗衣房和健身房。
我住的双人房舒适宽敞、干净卫生,房间内所有必需品一应俱全,如吹风机、电水壶、冰箱、杯子,还有免费矿泉水和咖啡。
前台的小哥哥和小姐姐们都很亲切友善,服务态度很好。
美中不足的是,在我入住的最后一天,房间的灯突然出了问题,每隔10几分钟就会自动熄灭一次,而且是整个熄灭导致房内漆黑一片。我要嘛就手动打开,或是呼叫小度把灯打开。但这样不仅不方便而且也很可怕,尤其是我在卫生间的时候,突然之间就伸手不见五指。我原本想说还有几个小时就退房就忍一忍,但后来实在可怕还是让前台给我换了房。后来才知道原来9楼10楼都有这样的问题,已经不外租了。(那就是说当晚只有我一个人在10楼?还是在走廊尾部的房间里独自跟灯光在“沟通”?怎么不提早说啊!真把我吓得够呛……)希望问题解决之后才把房间租出去。而且以后如果有类似的事情发生请立即为你们的房客作出安排,尤其我下午已经提出问题,工程师师傅下午就来修理你们就已经知道修不好的情况下,你们无法想象当时的情况有多可怕。不过还好当我改变主意要换房的时候,前台还是行动蛮快的,也按我的要求帮我把行李搬运下8楼。
LljjjRoom: The room is quite okay, not too small but not too big. We can open two 24-inch suitcases in the room.
Air Conditioning: The air conditioning is the central type. You can adjust the fan, but the temperature doesn't seem adjustable. At first, we had to wait quite a long time to feel the cold air.
Amenities: Every day, they refill two bottles of mineral water for us. They also provide new slippers, a toothbrush, toothpaste, and shampoo daily. Towels can also be changed every day. There are about 4-5 sockets in the room. The sockets are designed for international use, so you can use them without a universal adapter. We found out on the day we checked out that the drinks inside the fridge were free of charge (there was a sticker on the fridge stating this), but it was too late for us to enjoy them. You should check this before consuming any items.
Shower and toilet: The toilet and bathing area are separated. The water pressure is strong, but there is only one hook inside the shower room, and it is quite high up (which might not be convenient if you want to bring your clothes inside to change). The toilet is a smart toilet with different functions like auto flush. However, the doors for the toilet and bathing area are semi-transparent (you can see inside, though not clearly). If you are staying with someone you are not familiar with, it might be awkward. Refer to the attached pictures for the toilet and shower area. Between the toilet and shower, they also use the same semi-transparent glass. Please take note if you are concerned about this issue.
Breakfast: The room we booked included breakfast. The breakfast options are quite varied, from Asian to Western styles. However, there is a peak period during the morning breakfast hours when you might not find seats. Check with the reception about the breakfast peak period so you can avoid it and enjoy your breakfast.
Transport: Although the metro seems quite near, it still takes about 15 minutes to walk to the hotel (we're not sure if we took the wrong exit or if there is a better option).
Laundry: They offer a free laundry service. You can use the washing machines and dryers for free. There are three washing machines and three dryers.
WiFi: They provide free WiFi, but if you don't have a local (China) phone number, you won't be able to connect to it. However, you can get help from the reception; they can assist you in connecting to the WiFi.
GGuest UserI recently stayed at lemon hotel for the third time, and once again, it exceeded my expectations. The hotel’s location is fantastic, and the staff are incredibly welcoming and speak excellent English, which made my stay even more comfortable.
From the moment I walked in, I was greeted with warm water and quickly checked in. The staff guided me to my room efficiently. Initially, I was hesitant about booking a place with shared toilet and shower rooms, but I was pleasantly surprised by how spotless these areas were. There’s a cleaning lady on duty at all times, ensuring everything is maintained to the highest standard.
The rooms are perfect for solo travelers like myself. The bedding is very comfortable, and the cleanliness is impeccable.
Overall, I highly recommend [Hotel Name] for solo travelers. It’s a great value with an excellent location, wonderful staff, and clean facilities. I look forward to my next stay!
GGuest UserYeah it was good. Amenities close by. Spacious room. It did say that it came with a balcony. However, it didn’t nor did any of the building. This might need to be looked at in the advertising. Not a huge complaint, but obviously if you book a room with one you are expecting one
FFeige198211I have been staying at the hotel for a few days, and there is a very inconvenient thing. The hotel does not have a self-service washing machine and dryer! Very inconvenient for business travelers! I remember that when I stayed at Jinjiang Inn hotels in other cities before, they all had them! I often come to Hangzhou for business trips. If not, it is really inconvenient. If possible, please ask the hotel to consider the actual needs of the residents and solve it! I hope to come to the check-in machine later and have a self-service washing machine and dryer! ! ! In addition, it is recommended to replace the hotel slippers with plastic slippers with holes in the bottom. The slippers provided in the hotel are Jinjiang's products for many years! As thin as paper! Jinjiang has always said that after so many generations of product upgrades, what is their use? The basic problems are not solved! ! ! It’s useless to upgrade for another 100 generations! ! !
Hangzhou Paradise and Huxiang Scenic Area, Hangzhou
Price per night from: INR 2249
4.5/5
Excellent
RRong OuPros:
- Very convenient location, a couple of minutes walk to the West Lake.
- The lobby is spotless, check in/out is smooth.
- We went with a driver/tour guide (Zhu Feng) associated with the hotel who was very helpful, drove us around the lake for most of a day in pouring rain.
- Bellman is very helpful with loading luggage (he needs to work out more though :).
- Breakfast is good, but not great.
Cons
- The room is a little outdated, needs some maintenance work.
- The AC is the worst. The one in our room was blasting air all day long, but can barely keep the temperate at 25 C (77 F).
- The gym is pretty crappy. Looks like it's been rented out for external use, and it's not very clean or well maintained.
Overall got a good bone but needs some management shakeup and remodeling.
NNajib Asaddok**Review for Grand Hyatt Hangzhou**
I recently had the pleasure of staying at the Grand Hyatt Hangzhou, and I must say, it was an exceptional experience from start to finish. Here are the highlights that made my stay memorable:
**Service:**
The service at Grand Hyatt Hangzhou is nothing short of outstanding. From the moment I arrived, the staff were incredibly attentive and welcoming. Every request was handled promptly and with a smile, making me feel truly valued as a guest. Their professionalism and dedication to providing top-notch service are evident in every interaction.
**Cleanliness:**
The cleanliness of the rooms and the entire hotel was impeccable. Housekeeping did an excellent job of ensuring that the room was spotless every day. The attention to detail in maintaining hygiene and cleanliness standards is commendable, especially in these times when it is more important than ever.
**Location:**
The location of the Grand Hyatt Hangzhou is simply unbeatable. Situated right by the picturesque West Lake, it offers breathtaking views and convenient access to some of Hangzhou’s most popular attractions. Whether you're interested in sightseeing, shopping, or dining, everything is within easy reach, making it a perfect base for exploring the city.
**Staff:**
The staff at Grand Hyatt Hangzhou are a true asset to the hotel. Their friendly and courteous demeanor, combined with their willingness to go the extra mile to ensure guests have a pleasant stay, made a significant difference. From the front desk to the concierge and restaurant staff, everyone was professional, knowledgeable, and eager to assist.
**Overall Experience:**
In summary, my stay at the Grand Hyatt Hangzhou was exceptional in every way. The combination of excellent service, pristine cleanliness, a prime location, and an outstanding team of staff made it one of the best hotel experiences I've ever had. I highly recommend this hotel to anyone visiting Hangzhou. Whether for business or leisure, the Grand Hyatt Hangzhou will exceed your expectations and provide a memorable stay.
Thank you, Grand Hyatt Hangzhou, for making my visit so enjoyable. I look forward to returning soon!
GGuest UserVery satisfied with the stay. Came to Hangzhou with friends. This loft is very suitable for us. There is a bathroom on the upper floor and one on the lower floor. It is much better than those chain brands. The area is also large. The layout is very thoughtful. I will come again next time I visit.
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