Hotels near Sheao Pavilion, Hangzhou

This homestay gives me a really good feeling. First of all, the location is superior and the transportation is convenient. It is very close to Leifeng Pagoda in the West Lake Scenic Area and convenient for travel. There is a parking space at the door, which is very convenient. The lobby is simple, grand, and well-planned. The service is perfect. The boss is very enthusiastic, proactive, efficient, and thoughtful. He introduced the tour route while taking our luggage. The room has good lighting, bright, quiet, comfortable, and clean. The mattress is comfortable, the water flows quickly, and the water temperature is good. The bath is comfortable, just like at home. The room is tidy, clean, and sanitary. The room aunt is kind, the service is good, the movements are quick, and very thoughtful. A very good homestay, highly recommended!

Nice stay, very friendly staff. Location is good too, easy to get around and great to ride towards the lake from this area using rental bikes available everywhere. The only downside is that our room was relatively noisy, we could hear sounds from the other rooms around. When booking, I suggest reaching out and asking for a room on the side of the hotel, which should be a bit better sound-wise.

The service is very friendly, the room is clean and sanitary, the facilities are complete, there is a washing machine, it is convenient to wash clothes, you can see the Qiantang River, the price is also relatively cost-effective, it is suitable for traveling and staying

The room is big, but old, the stairs are unstable, and the air conditioner smells of oil smoke. After feedback, we were given a new room. The location is good, and it is convenient for going out and eating. Good 👌

I love the place. It is very near to the metro station that link directly to the railway station I was taking. Long the street, there are many shops where I walk walk around and shopping. Further down maybe 10mins walk, there are many shops selling snacks and souvenir stuff. It gets very lively at night. Can walk down even further to get to 大马弄 dama lane for breakfast. There is this 煎饺 stir fried dumplings very nice (泮芳春煎饺) get there early as it will get very crowded. There is another deep fried fish slice is very nice too (大马弄蒋师傅酥鱼) nice too. Overall the hotel is quite good. And if you order delivery, they have this robot to delivery to your room. 👍

Great location, just next to West Lake and the main shopping belt with lots of shops and eateries. Could not have asked for a better stay. We paid for an upgrade to the suite and adjoining room for the family, totally worth it. Breakfast spread was amazing and lots of options for everyone in the family

A very new hotel. Very clean and bed also very comfortable. About 10-15mins walk from the metro station. There are a lots of food around and also can walk to West Lake around 15-20mins. If want to go other attractions places it is very easy to take the public busses around. Toilet very clean. Cleaning lady and man always on standby to clean. The room might be a bit small but everything is there. Bed is very comfy and soft. The centralised aircond system is very good so you have good ventilation although you are taking the bunk bed type. The common area also very big. Only 1 cons is the wall maybe a bit thin, if there are people who kinda selfish talking loud at the corridor you will have to bear with it and if happen your next door neighbour is snoring you might heard about it but all this can be settle by the earplug. Overall its very good and nice hostel with the price.

I booked the Sunshine Tatami Room for 2 nights with my partner, and it was a pleasant stay throughout the days. We were being offered complimentary breakfast Chinese-western fusion style at the 11th floor for 2 nights, free coffee vouchers at Peets’ Coffee at the lobby and the hotel offered free laundry service on the 10th floor. The tatami room was big enough for us to lay our 28” luggages flat on the floor, and have a L shape sofa with a super big screen TV. Overall it was a very pleasant stay.

Room was nice and spacious, general hygiene of the rooms are decent. Only downside wades that our room was very strong smell of smoke, something we noticed about the building in general. If that doesn't affect you then I would recommend due it's value and location

Dear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did …..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever …. Thanks