Hotels near Heidelberg-Schlierbach/Ziegelhausen, Heidelberg

We were so glad to see this fully renovated hotel open in time for our visit to the Heidelberg Christmas Market (original opening date was projected for the end of December). The Hilton Heidelberg is an incredible facility, surpassed only by the amazing team working to provide the best possible experience! We have never been so graciously welcomed by so many on the team, including the General Manager, Remmie. Margarita and Katerina took great care of us during check in and were even able to upgrade us to a Junior Suite - what a welcome surprise! After settling in to our room, we had the pleasure of meeting Lubeth in the Executive Lounge who took care of every need and made us feel so welcome - always with a smile! The management team is definitely committed to hiring the best, but they are also clearly committed to leading by example. Vladimir (the restaurant manager) made a point of introducing himself and checking to be sure we were enjoying our stay and Sonja was so gracious when we were visiting the restaurant. Brent stopped by while we were in the Executive Lounge to be sure we were enjoying our visit and asked if there was anything he could do to help. Tim (a Heidelberg local) took time to share some of his favorite spots around town, as well as the hotel amenities and make sure we made the most of our time in town! I cannot remember another hotel stay where I could name more than 1-2 people on the staff - this team truly made us feel welcomed and valued! Thank you for a such a great experience!

First of all during this critical moments in the world due to the COVID 19 safety it’s out of great importance! This hotel has it, all personal where wearing masks and everyone is responsible. Very professional and friendly hotel personnel, I had a shower head problem and Hotel tech arrived in a min, replace it in the blink of an eye. I felt welcome safe and take good care of. With this review I would like to thank all the hotel stuff for doing such a great job and hope to see you again on my next booking.

Very clean, rooms sufficient with large bathroom. Location is not directly at the pedestrian area but you have walked in 5-10 minutes. Check in has worked smoothly. If we were to come back to Heidelberg we would book the hotel again.

This beautifully situated hotel offers outstanding customer service, with excellent dining options, and magnificent views of the Neckar River. Everything is immaculate and there is great attention to detail. The walk into town is lovely, or you can take a short taxi ride. Make sure to visit the breakfast buffet, it has options for everyone and is the best I have experienced during my forty years of travel.

The hotel was undergoing an upgrade so the room we checked in to was new and refreshed. The hotel cafe had a good spread for breakfast. The staff were very friendly and gave us recommendations to visit around the area. Volk was particularly helpful.

This hotel is in an historic building. The ceilings are high and our room was a deluxe double and very spacious. The breakfast buffet was delicious and had a wide variety of foods--from fresh baked bread, to make your own waffles, to cheeses, eggs and other foods. The staff at the buffet was very helpful and lovely. The hotel is well located just a few blocks from the Alstadt (old city) and it was easy to walk everywhere from there. It's also right next to the bus/tram station. However, a few things you need to know before you book this hotel. 1) The reception desk is only staffed until early evening. 2) Housekeeping is sporadic. We were there for 6 nights and the room was only cleaned once. 3) There is no air conditioning. We had a fan in the room and opened the windows and it was bearable at night, but not super cool. On a very hot day or night this could really be an issue. 4) With the windows open, it is really noisy, particularly because the bus and tram station is right across the street. 5) There is no shampoo or conditioner provided--only hand soap at the sink and body soap in the shower. However, there's a drug store across the street where you can get what you need. 6) There are small sets of stairs that you may have to go up and down on the floor where the rooms are. If you have mobility issues, try to ask about this when you book so that you get a room where this won't be an issue. We had a very nice stay, but those are things I would have liked to know before I booked, so I thought I'd include them in a review.

The hotel was easy to reach from the Autobahn and there is enough parking space by the hotel. The parking is free and the rooms are nice, modern and big enough. The breakfast is OK and enough variety. We booked a second night, the staff is very nice and helpful. There is a tram nearby to get into town. We walked wich was a nice walk but far - therefor the old town is spread out a long woy. We took a ”lime scooter” back to the hotel - wich was fun - there a plenty room on the bikepathes. The hotel is nice and quited and the beds where good there I would recommend it. There is 24 hours check-in available.

We booked this hotel last minute to visit Heidelberg, we are in shock when we go to the room because the room are well prepared & its cold! have aircond in it! We love all things in the room. all well. room with balcony, aircond, smart home functions, big flat tv with nexflix, coffee machine, kitchen & utensils. its complete like a studio house. The receptionist also so friendly. there is mistakes from Trip.Com state check out time at 12 but actually is at 11. then we not ready because we think the time was at 12. then they came & gave us time to check out. all so good for sure we will come again to this hotel.

Located in the very close to the city but quietly, this hotel offers very clean apartments and the welcome is really very warm. The room for four is large enough to welcome everyone you don't walk over, the bedroom is of good quality and the bathroom is very clean. The hotel is located in the heart of the city, and the hotel is located in the heart of the city. The hotel is a very nice hotel, and the hotel is a very nice hotel.