Laura A
September 13, 2024
I am astounded that this is a Hilton hotel. Everything from the parking lot, to the trash littered stairs leading to the lobby, to the lobby itself, and the breakfast area and the room were disgusting. We literally witnessed a staff member walk by piles of trash on the stairs and not pick any of it up. This type of indifference is crazy to me. The front desk person did not even smile or greet us as we walked in. I would never recommend this hotel. To add to it we paid for a Riverview room and it overlooks a dirty parking lot and unkempt pool. You can barely see the river. Stay away! Helen has a bit of a rundown feel anyway. This place tops it off.