Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 12, 2026
Guest UserAfter a long and tiring journey, I was so lucky to discover this wonderfully heartwarming hotel. The clean room and gentle service truly washed away the exhaustion from my travels, leading to a fantastic night's sleep and leaving me utterly delighted. Every corner of the hotel felt clean, quiet, and incredibly comfortable. From the moment I stepped through the door until I left, every single detail made me feel at ease. I truly hope to visit again. The hotel has a great design, and the service is excellent. They also have several adorable cats that are very friendly and love to be petted. It's a shame I didn't get to see the Heavenly Lake this time, but I'll definitely be back!
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Price per night from:PLN 506
Posted on Jan 13, 2026
nurelya
Impression: The hotel is so cute and really kids oriented. Its newly built and opened, hence not all taxi driver knew about the location. In Trip.com - English, the name is Sunggari Club Hotel. But if you want to ask taxi driver or bus, you should mention Sungouli instead and search in Amap using chinese name given in Trip.com.
Location: West slope of Changbaishan. If the weather permitted, you can see the peak of Changbaishan from far away but very nice view. It was more happening at night around Swissotel area and more shops and restaurant around that area.
Hotspring located in Clubmed building not far ifrom Swissotel and Burger King. The shuttle bus will only drop and pickup at Swissotel and not Clubmed, so you have to walk back to Swissotel once you finished with the hotspring.
Pros:
1. Kids friendly - decorations, play area, room. All so cute and pretty.
2. The room package inclusive of the entrance vouchers and activities - skiing, deer place, hot spring, special event, breakfast. So it is really worth the money.
3. All the staffs are so friendly and helpful - even tried their best to communicate with us in English.
4. There is laundry room with washing machine and dryer and the detergents to wash and dry your clothes.
Cons:
1. The hotel supposed to be kids friendly, but smoking is allowed inside the hotel. We've requested non-smoking room and we've got it. but the problem is, it is not non-smoking floor. Shockingly, there is smoking area in the hallway of the rooms besides the elevator in every level. So the smell will travel to the entire hallway and into the room. Since it was winter and heavy snow, we can't really open the window to let the smell get off. It was so suffocating. Really frustrated in regards of this as I strongly suggest for the hotel to consider implement a strict rules not allowed smoking in the premise and have a dedicated smoking area far from the room and eating place to promote safe place for the kids.
2. Even the hotel considered new, the toilet bowl still old-school, not automated as most of the new airbnb/homestay that we went. So for Malaysian, no bidet is the big concern 😅.
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Price per night from:PLN 348
Posted on Aug 29, 2025
Guest User
This place is worth going. It is very comfortable to take the children to play. It is recommended to stay for two more days. There are many activities and games. The resort is very careful and the food is good. A little reminder, the RV will have the sound of a generator. If you sleep lightly, don’t live in the room, it will be better to live in the room.
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Price per night from:PLN 322
Posted on Sep 19, 2025
Feitianluobo81
The hotel's location is excellent, making it convenient for visiting the South Slope the next day. The room was clean and tidy, and we could easily access the hot springs downstairs. The hot spring water was clear and sparkling, very comfortable. Dining at the restaurant downstairs was also very convenient. The staff were friendly, enthusiastic, and attentive. Overall, I'm very satisfied.
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Price per night from:PLN 317
Posted on Jun 26, 2026
Guest UserFirst off, a big shoutout to Butler Xiao Chen. I saw so many positive reviews mentioning a Butler Xiao Chen before I even arrived, and sure enough, he was the one taking care of me – I was thrilled!.
Maybe it was the off-peak season and fewer guests, but my room got upgraded, and it was indeed quite spacious.
However, it feels like the decor is quite old, as there were several stubborn stains on the floor that just wouldn't come off.
As for breakfast, perhaps because it was off-peak, it seemed to be served in what might be the executive lounge. The restaurant was small, and the breakfast selection was pretty limited. Only three types of fruit were available, and there wasn't much to eat – basically, standard fast-food quality. But on my second day, there was a cinnamon bun that was genuinely good, which gave it a slight hint of a star-rated hotel.
The restaurant staff were also quite good with their service, especially the auntie making the grilled cold noodles. Not only did she make them to order, but she also told me that the previous one had gotten cold and made me a fresh, hot one. This added a touch of warmth to what was otherwise a rather disappointing breakfast.
Regarding the hotel's welcome fruit, it was literally bananas, apples, and big pears, which instantly took me back to kindergarten. The bananas looked good, but the apples were really sad-looking. They were all large, but their quality was such that I probably wouldn't even pick them out at a market.
Finally, the room amenities. The slippers weren't very comfortable. In my recent hotel stays, the slippers at Aranya were much better.
I visited the Westin in Zhoushan a few years ago, and honestly, these two hotels are quite different. But then again, the price difference reflects that.
All the staff were excellent.
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Price per night from:PLN 614