Aix-en-Provence Hotels with Hot Tub

The hotel is good, the cost of Ctrip is too high, the domestic departure time set more than 2100 hotels, to the hotel will become more than 1800. The difference between the hotel in Geneva has reached more than 400 RMB. It is recommended that you can cancel it. Go to the hotel in advance and buy it at the front desk after refunding.

A lovely find not far out from the centre of Aix En Provence. The reception is clean and welcoming, the reception staff are helpful and the bar is good. Our room was budget style, but adequate. We found it difficult to regulate the temperature of the room . They provide tea and coffee making facilities, a safe, and a fridge. The breakfast is much better than average and the serving staff work hard. The evening meals were exceptional; Really good quality and delightful staff on hand to help as required. Well worth a visit.

Some strong points: the air conditioning which works quite well, the location of the residence. On the other hand, the accommodation was dirty when we arrived: I reported it to reception (windows, toilets, smell of tobacco and dusty floor!): we were told sorry we are understaffed with no other solution... And it's impossible to have a vacuum cleaner because there simply isn't one! In addition, very few accessories in the accommodation. And a few more surprises: no outlet in the microwave housing, only one very dirty pan and the swimming pool closed at the end of the stay because supposedly an organism passed through and the water was not up to standard. In short, unless there is a major renovation program, we will look for another residence if we come back to the area.

Aparthotel with good location, service and reasonable price. It is quite suitable for business trips (my case), as well as for family vacations, tourist trips, etc. Around there is everything necessary for life.

The best thing about this hotel is the staff. They are knowledgable, friendly and speak great English. The pool is lovely too - we did a lot of research prior to the trip and found there arent many hotels with pools in Aix. This one was cheaper than the others with pools. Some parts of the hotel are a little tired but everything works well. You can get a taxi, bus or walk into town. Mostly we walked - about 30 minutes and very do-able. The taxi is about €12-15 depending on where in town you are headed. You can also easily get a taxi from the TGV station (expect to spend circa €45 for this journey). There is plenty of parking and you are close to a motorway - which you can hear from the pool. If you want a silent retreat / silence by the pool then this probably isn't the hotel for you! Some of the rooms were a little small - I was ironing my clothes on a bath mat on a very small desk as there was no ironing board! To reduce the risk of covid19, all staff and guests must wear masks in the public areas of the hotel. There is a lot of hand sanitizer available. And they wont make up your room during the day unless requested - I assume to reduce contamination. They are still serving a buffet breakfast which I thought was now a thing of the past.

We recently spent four nights here and i can't rave enough! We made reservations primarily based on reviews we read here and we thought the hotel was even better. We were traveling as a family with our teenage daughter and booked the junior suite which was perfect. A large room by European standards and it was perfect. We had a fold out twin bed and we could move around the room with it open. The location was great - close enough to everything but not overrun by street noise and busy crowds. We walked to dinner every night and one restaurant was better than the next. We spend one day in Aix-en-Provence and did day trips the other days. There was so much to see and visit in the area but more about the hotel. The front desk staff were so nice and so helpful. Mostly younger but so attentive and helpful making reservations for us, changing tickets to a site we booked when our daughter wasn't feeling well and offering great suggestions. The breakfast was also a big hit. I would recommend getting it included. There is a beautiful outdoor garden to eat in. Plentiful food and great variety from bacon and eggs to a continental breakfast of pastries and fruit. Lastly, we booked the parking spot which was a big plus. It was a short walk from the lobby and it was great to not have to worry when we returned from our adventures about where to park. Can't recommend enough. We look forward to returning.

Is this the worst hotel I’ve stayed at? No. Was it good? Also no. Let me start with the positives. The property is gorgeously landscaped. You feel like you’re in a private oasis. The pool is very nice, but during peak summer hours the chairs are scarce. The breakfast buffet was fine. Restaurant staff were friendly enough. And on to the bad. I can’t believe this is a 5-star hotel. It’s overpriced and the rooms feel dated. The front desk employees were the least friendly we encountered during our 2+ week excursion in France. One evening we requested in advance that a taxi be called to take us into town. The gentleman at the desk said no problem. When we came back down to the lobby an hour later, a different woman was at the desk and said she had no record of our reservation and instead of offering to immediately call a taxi, sort of argued with us and continued to insist no such reservation existed. We were given the odd 2-story room…the bedroom was upstairs and the bathroom was down a narrow and steep flight of stairs. Overall it was annoying having to trek bath and forth. The room was also unbearably hot despite the ACs being on. We kept the window’s curtains closed during the day, but this didn’t seem to help. After a day of sightseeing, we came back to our room to find housekeeping had opened the curtain and turned off both AC units. It was absolutely miserable. The bed was uncomfortable, lumpy in areas. On the final night, we finally asked for a fan which they did provide. We had quite the unsettling experience when our hotel door was unlocked and 2 hotel employees appeared inside our door at nearly 11pm. I was dead asleep with earplugs in when they turned on the lights, we kind of just stared at each other and they finally closed the door. Completely bizarre. Finally, the location is subpar. While it’s only a 15-20 walk to the center of Aix, you really miss out on the charm of the town. Bottom line, I would never stay here again.

My wife and I recently visited Provence for three nights, and stayed at Chateau de la Gaude because we had read great things about this relatively new hotel, and it seemed to offer a lovely, quintessentially French setting. This boutique hotel did fit what we were looking for in many ways, with its impeccably restored historic buildings that are fully updated and modern on the inside. However, we were disappointed with the service, which was simply not at the level of a true five-star hotel. Pre-Arrival Experience: Prior to our stay, I contacted the hotel by email on several occasions to help plan our stay. I asked for help in booking dinners and planning transfers, including from the airport on our arrival, and then to our next hotel on the Cote d’Azur at the end of our stay. I thought the transfer costs, while not cheap, were actually fair given what other hotels on our trip were charging for the same services. As an example, the airport transfer is 110€ each way, and other hotels were charging almost double that amount for similar distances between hotel and airport. The communication prior to arrival was great. Sarah in particular went out of her way to respond promptly to each of my inquiries, and I felt really confident that everything was well taken care of prior to arrival. I think this gave me a false sense of how service would be once we were there. Arrival Experience: We arrived at M****ille Airport on a morning flight, just before 10:00 am. The driver arranged by the hotel, Eric, was waiting for us with our name on a sign just outside of baggage claim, and he was just incredibly nice and welcoming. He took us out to a van and had us quickly on our way. He was also our driver to our next destination at the end of the trip, and I was so glad that the hotel had booked him on both ends of the trip. He was a great driver and just did a perfect job. The hotel’s website specifies that airport transfers will be in a Tesla Model X, and this was not that, but instead was a standard Mercedes van. We didn’t have a problem with it really, and like I said, we thought the driver was great. However, it could be disappointing to think you’re being picked up in a Tesla and not have that. The drive from M****ille Airport to the hotel was easy – just under 30 minutes at a time of day with minimal traffic. When we pulled into the property, I was a little surprised that none of the staff were around to greet us. Since we were arriving in a transfer booked by the hotel, it would have been easy to coordinate with the driver to be ready to welcome us. When I walked into the small lobby/reception area, the staff just seemed surprised to have an arriving guest. The staff member who checked us in did seem well-meaning though. She was helpful, and apologized profusely for the fact that our room was not yet ready, even though it was well before standard check-in time. She told us they would expedite room cleaning so we could have the room by noon, which w

This business needs a huge overhaul. It is unacceptable to rob guests with such terrible accommodation. I had booked 10 days in this place. Upon my arrival after a long trip with my heavy backpack, the receptionist ignored me as I waited for her to greet me. What a greeting! 'You will need to bring your rubbish in the bin before you leave; you will be given fresh linen in four days; you need to sign in to the internet every time you use it; you will need to do the dishes before you leave' etc...No welcome words, only orders. I felt I was signing in to jail! I have been in hostels in the past, am well travelled and I manage my expectations, but this was far worse than any hostel, airbnb, hotel, or residence I have ever been to. Upon entering my studio - I would not call it an apartment, I found the shower head dirty, the wastebasket dirty, the walls bare of any decor except for a cheap frame. There was only ONE plastic hanger in the closet, with all the others broken. In the kitchen, there was a 2oz bottle of washing detergent and not much at all, not even a coffee maker, just a kettle. There was only one roll of toilet paper for my 10 day stay. No one was ever at the reception except early in the mornings. You could not reach anyone in the afternoon or evening. When I ran out of toilet paper, I asked on my way out to have a few rolls dropped in my room. Upon my return that night, nothing. Luckily I met some guests who were sitting outside (equally unhappy with the residence), who saved me and were most kind, bringing me a roll. When the next morning I asked for toilet paper again, after having left a note at the unstaffed reception desk, I was finally given some. But fresh towels after 4 days? The response was ”well, I don't know, I have to ask my colleague...” I could not believe the staff's attitude. I was happily able to find a place 8 days later and could not leave soon enough. (Unfortunately, in high season and at the last minute, accommodations are nearly impossible to find in Aix.)