College Park Hotels with Hot Tub

Where to begin,… Let me preface my review by saying that my status with Marriott is Titanium Elite and I’m Hilton Diamond at the same time. I travel a lot with work. So I cash in a few points on my way down to Florida with the wife…. And the Westin ATL Airport fit in that schedule due to convenience. Now for the goodies. Cold water shower at 6:30 AM,.. and it wasn’t intentional. It was cold. The front desk clerk that I went to see (in person) had zero knowledge of the water situation but offered to send someone up to my room to check. Ha. Like I don’t know how to turn on the shower properly. Are you kidding me? I stayed calm. How about some urgency to contact “facilities right away” and then promise to call or text me with the status. No, just a “sorry about that. Very Poor service. Then over to the coffee where I had 1 regular coffee in the room and 2 Decafs (who does that?). One of the creamers was out of date by the way. Nice touch. And now for my pillow issue. I really don’t like to complain,… I rarely write hotel reviews,.. but seriously, the feather pillows were so impossible. At 2am, I combined 2 pillows into 1 pillowcase because the feather fluff was just gone. These things don’t last forever. But back to the water situation,… 1 hour after my front desk meeting, the water in the sink is getting warmer so I can shave,… not hot,… but promising. Where’s my contact from the desk? Nice. The door to the bathroom is as thin and “tinny” as a 1970s solid bedroom door. Obviously a cheap replacement when the original door had to be removed. Cheap wood doors like this are loud and also peel (like this one did) at the bottom due to the moisture and use. Are you getting a picture here of the situation? Have I mentioned that the shower dispensers for bath wash and conditioner were completely empty? 1 bar of soap in the room. Good thing the water was cold or that would have been a problem. My advice,…. keep moving down the road or up the road, whichever direction you are heading. The Marriott brand is better than this. Service and quality are suffering in many areas these days,..but at this Westin,… It’s just gone.

Had a great time on our 2 night trip. Only problem we had was it took us over an hour and a half to get our food from the restaurant downstairs. Thankfully the hotel covered our expenses due to our troubles. Everything else was wonderful. Beautiful views from the 15th floor. Super close to Georgia aquarium, world of coke, and more!

The farthest hotel from the skytrain hotel station, but only a 2-3 minute walk. If you have a lot of luggage, you can also call a taxi to pick up and drop off at the station. The room is large and clean, the water is hot enough, and there are 2 free small bottles of water. The sound insulation is very good and not noisy at all.

The proximity to the Atlanta airport was amazing! We walked out the front doors of the hotel, turned right and we were at the FlyTrain station next door. Once on the FlyTrain, the very next stop was the airport. We were able to get from our hotel room to baggage check-in, in 7 minutes. The rooms are completely sound proof. We could see the airplanes, but couldn't hear any noise. We didn't want to eat at one of the neighboring hotels so we got in our car and ten minutes away we found many great eating options such as Olive Garden, Panda Express, etc. Our room was perfect for our family of 5 with two beds and a trundle bed under the sofa. Everyone we encountered on the staff was professional, helpful, and friendly. We would definitely stay again if we have a flight out of Atlanta. There were a couple minor issues we had with the hotel. The room design is sleek and modern, but the bathroom doors have translucent windows so in the night when someone gets up to go to the bathroom, they turn on the light in the bathroom, and it shines through the window into the sleeping area. Whoever designed this was thinking only of the aesthetics and not the practical aspects. The showers have large pump style bottles of shampoo, conditioner, and body wash. The conditioner was out. Our room was only supplied with one trash can liner, yet there were three trash cans. Our kids were disappointed that there was no swimming pool. We were told it was covered over to make a business meeting room. We got to the hotel early in the hopes of swimming so that was a disappointment. There really isn't anything to do in the hotel that is appealing to kids and teens. Also, no waffle maker at the hotel breakfast.

We stayed at the Renaissance Atlanta Airport Gateway before our flight to Mexico. The check in was so easy and the front desk staff was so nice. They answered all my questions concerning leaving our vehicle and the checking out process once we returned. Since we had an early flight, we stayed an the hotel and ate & visited the bar. The food was good and the bartender was so awesome. It was a nice evening so we took our drinks and sat outside for a while. They have a very nice outdoor area to have drinks and/or to hang out. The room was wonderful - very spacious. The bed was so comfortable and the dark curtains made it extremely easy to get to sleep early. I definitely recommend!

The answer to the question of the airport to the airport is not very good. There is no indication that the way to the domestic terminal and the international terminal is different.

Overall, a good experience. The front desk was very nice and quick, our room had a crib as we requested. Very clean hotel with good service. The hallways are sad looking and dated. Bathrooms need an upkeep as well with the walls/tub/faucet. With a facelift, this hotel could be excellent! ***If you do long term airport parking, there are TWO Courtyard by Marriott... there is a South Road and another one. Make sure you don't get on the wrong shuttle like we did...

This hotel is situated in ”no man's land.' Be sure to dine before you arrive because the options are extremely limited once you arrive. You would not want to walk anywhere. Upon check-in, you will be asked to sign, ”I agree to pay for the room and incremental charges.” There were no figures associated with the request. When I asked what the room charge was, the desk clerk had to clear the entry and start over. I told the attendant that I did not want to sign a blank document. If I disagreed with the numbers the next morning, how would I contest them? I would have already agreed to pay them. Be ready for a $12 secured parking fee. Hmm...the hotel next door does not charge for parking. Suggestion to the manager: how about waiving the fee for Marriott Bonvoy members as a perk? Breakfast was provided. I will be looking elsewhere next time.

I'm not sure why this hotel has subpar reviews at best, because I had a positive experience from start to finish. Was flying through Atlanta on a connection with Delta and missed my second flight due to the first being delayed. As it was the last flight of the day Delta offered accommodations for the evening. There were quite a few locations I could have chosen from, but chose the Holiday Inn as I know they offer free breakfast in the morning. I ubered to the hotel as I figured it would be easier than trying to find the hotel shuttles. When I arrived, I was greeted promptly. I offered my Delta voucher and there was no issue. I quickly got to the second floor to my room. It was late so I went quickly to bed. The bed was extremely comfortable and I slept well. The next day, I couldn't get a flight back to my destination until nearly 5 pm. I asked the hotel if I could check out late and they obliged offering 1 pm checkout which was welcomed. I had to work so I was able to do that from the comfort of a hotel room rather than the busy airport. When it came time to head for the airport, I took the shuttle. It was a quick and easy ride. I believe they operate with another local hotel. Although I hope to not be stuck at the Atlanta airport again, I would stay at this location again in a heartbeat. Thanks for making my unexpected delay in Atlanta a little more pleasant.

We stayed at the Embassy Suites by Hilton in a family vacation. The hotel was very clean, comfortable and the services were excellent. we highly recommend this hotel!