Kalamazoo Hotels with Hot Tub

Overall decent value. Some minor improvements could be made. Price was reasonable compared to competitors. Recent updating was done in lobby area and our room. Room looked nice with much updating - granite... The shower was still the old style fake marble panels that looked outdated from the 1980's or so. Everything else looked so nice but that kind of cheapened the room. Breakfast was overall pretty good - hot items etc. I saw they had hot water but no tea, or hot cocoa. We had to ask for it. Even after asking for it, it was given to me but none put out for others - seems like they are being kind of cheap. Seems like they have old water pipes or something. Initially a lot of rust came out of the bathtub but then cleared up. There were also particles in the breakfast hot water. Overall, it was a decent value.

We were here for. baseball tournament in town and it very much met our bsic needs for the weekend. It was clean and well stocked with towels, etc. There is a fridge in the room as well. We did not use the pool, so I can't comment on that. Breakfast was fine. We didn't eat any hot items (except for oatmeal), but just had cereal, fruit, bagel, etc. For the price, I didn't expect much. What I do want to comment is the gentleman who was working at the desk on our last morning there (July 8). When I was getting breakfast he asked what kind of car I drove, because there had been some kind of situation in the parking lot overnight and one of the cars was damaged and he was trying to figure out which guest it was so he could notify them. I started to describe my car and he knew exactly which one and assured me I was good. We checked out and headed to the baseball game, and I got a call from that same man letting me know that the housekeeping staff had found my son's girlfriend's stuffed animal he had brought with us. We had no idea we had left it behind, but were so thankful he took the time to call us and let us know. Fortunately we were able to go back and get it before heading the 3 hours home. I feel that was above and beyond what was expected. We've left things behind before in other places and called and they were never recovered. I wish I had caught his name (perhaps it was Rajit, but I am not 100% sure) . Thank you!

I need to have an option that reads “subpar”. I wouldn’t say it was poor by any means. But for a Bonvoy property, the rooms were blasé. Almost like the attempt to modernized was simply a coverup. Pros: The staff, the staff, and the staff. Reid, the bartender at the hotel bar was the highlight of our trip. Fascinating individual and hilarious. We will come back just to talk to him some more. Lobby / hotel bar are nicely done. Little grab and go food nook to get a snack. The beds and sheets are true Sheraton. I’d like to take them all home. Won’t fit in suitcase. Quiet room. Couldn’t hear much outside room. Maybe not much was happening. I, personally, like the loud fan on heat / ac unit. As soon as it goes this, we could hear the people in room next door having a conversation. No curtains but the black out shades worked wonderfully. Cons: See photos Closet in room was taken out and rack and safe just kinda hang there. Weird. Coffee maker in lobby is fancy! But the biggest cup that will fit is a baby styrofoam cup. There was liquid creamer though. Plus. The bathroom. So much potential. Dirty walls. Paper thin towels. Bleh. Elevator smelled terrible. Not hotel’s fault. Overall it was just meh for $170 a night. Expected a better room.