Top 5-Star Hotels in Houston

The pool area was family friendly and the reservations prevented over crowding. The rooms were spotless and all the restaurants were great. Location is central to everything downtown. Highly recommend.

Just finished a very quick 24 hour stay at Post Oak Hotel. We stayed here for the Bears vs. Texans game. The location was very convenient to the stadium. Everything about this hotel is high-end and exudes class. While we barely scratched the surface of all the things available here, we really enjoyed our stay. We did have a chance to eat the Craft FnB. Besides the tap being down, everything here was great. The wings were unreal. The hotel lobby resembles what you expect while visiting Las Vegas but in a good way. Like a small private Vegas hotel feel. The rooms were very nice, with the bathrooms being extraordinarily nice. We also had breakfast in our room which was beautiful and delicious. Great hotel!

I'm currently on my last night of a five night stay. I was so looking forward to staying here as the reviews are generally quite favorable and I usually like the JW Marriott brand properties. Unfortunately, my own experience during this stay was not very good. The hotel seems quite busy (long waits for the elevator some days) so they do seem to be getting traffic through the property. My suite was nice...not extraordinary...but comfortable. As far as staff go, most are quite helpful and friendly which is good. Now the problems. I saw very little to discern this property from a standard Sheraton or Marriott. Nothing about it felt like ”luxury”. It didn't have those extra touches one would expect from a JW. The bar soap in the bathroom is so tiny that only a sliver is left after two showers. It was the size soap you would expect to get at a Motel 6. The Griffin Lounge was a big disappointment. I went the first morning for breakfast and it seemed like a standard Sheraton lounge breakfast offering. Nothing refined or special about it at all. Both the presentation and the quality of the food offerings were severely under par. I never returned after that even though I was entitled to get it free every day as an Ambassador Elite member. I ate breakfast outside of the hotel for the remainder of my stay. Also, after the lousy breakfast on day 1 , I never attended the evening reception so I cannot comment on what that is like. The most glaring problem at this property is that when you call down with a service request, usually no-one answers the phone. You want to have your car brought around? No-one responds. You want to arrange for housekeeping to clean your room? No-one responds. You want laundry picked up? No-one responds. You want to know why your laundry was not delivered as promised? No-one responds. All the above things happened to me. Out of a total of 18-20 calls down with service requests, the phone was actually answered only twice. That is a shockingly poor service fulfillment failure rate. Imagine, when you want to use your car, there is literally no way to get that process started from your room...because no-one answers the phone calls. I am stunned by what a failed process they have for handling calls from the guest rooms. I actually complained to the front desk about this. The guy says the phones are answered by staff behind the scenes. However it is that they manage it, I can tell them their process doesn't work. I get to Houston fairly frequently but I doubt I would return to the JW Marriott Downtown. The combination of the sub-par Griffin lounge coupled with staff inability to answer phone calls, deems this a no-go property for me. Interestingly, this is my second JW stay for me since the pandemic started. Both were big disappointments. Perhaps the JW brand is cutting back on quality and services generally...effectively moving JW properties closer to Sheraton/Marriott standards. Overall,

The location is probably the best part. It is connected to the convention center and there is also so many restaurants and food trucks so close by and there are some connected to it as well. It’s very clean and I would definitely stay here again.

Where do I begin? Room service delivered half our order and even after calling back down twice they still couldn’t get it right so I just gave up. As an American Express Platinum member I’m guaranteed late 4pm check out which I told front desk we would need. It served no purpose as housekeeping accessed my room numerous times without warning. I called the front desk to ask if there was an issue because I was checking out late. The gentleman at the front desk told me that I needed to request my late check out when I checked in… why would I need to request something I’m guaranteed per the terms of my Amex and again I told the front desk clerk we would be checking out late when I checked it. Going forward even after this call shortly afterwards a male from housekeeping walked right into my room. My husband and children were in the living area and I was in the bedroom area getting dressed ! This is a violation and extremely concerning. What if I was in the shower, a state of undress or a sleep and this man without warning has entered my room. We packed up our things and immediately went to the front desk. The manager apologized and moved our checkout to 9pm but once we were in the car I told my husband I just didn’t feel safe returning and we elected not to return. This is a serious issue and I don’t think I’ll return to this Four Seasons location.

This is only the first day of an indefinite stay here at Hotel Granduca due to our local loss of power from Hurricane Beryl. I cannot say enough wonderful things about the hotel and the management and staff so far. This is a very tense time with most guests surely feeling frazzled, but everyone has had a smile on their face and been welcoming at every turn. I’m surprised at how professional the whole place is given this is a random Monday when they are surely inundated with a slew of last minute guests/families/pets that could not have been anticipated. Special shoutout to the exceptional valet attendants who were courteous and patient with multiple last minute guests arriving- couldn’t have been nicer. Check in was also seamless and professional. Manager seems very present and continually checking on guests. Bar/dining staff was working hard to make sure everyone was looked after. Truly an old school service vibe in a big city of big corporate hotels.

Located in Houston (Montrose), La Colombe d'Or Hotel is within a 5-minute walk of University of St. Thomas and within a 5-minute drive of Toyota Center. This luxury hotel is 2.8 mi (4.5 km) from Rice University and 2.8 mi (4.5 km) from MD Anderson Cancer Center.Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and an arcade/game room.Enjoy a meal at Tonight & Tomorrow, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.Make yourself at home in one of the 32 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.

Parking is very convenient, there is nothing delicious nearby, breakfast standard American breakfast, good value for money

I normally don't write reviews, but after the experience my friends and I had here for my birthday, I had to write one and I wish I had known about this place and their spa sooner. First and foremost, while the historical looking hotel is great and the service was fantastic, the amenity and service that stood out the most was the spa. It's intimate and immaculately kept and the service reflected that, being customized to our preferences perfectly. Carol, the spa manager, was nothing less than amazing! She was patient and accommodating, with any last minute changes and requests being taken care of without issue and with such a friendly demeanor! We had several requests and needs and she was able to ensure it all happened seamlessly. Even better, it was the absolute best massage we all had ever had; this coming from someone that has higher standards than most when it comes to spas, given that I've been to more than I can count. I'm ecstatic to have found a fantastic spa and am really glad that my colleague recommended her; I can see why she came so highly recommended. Oh, and the pool was perfect! It's on the second floor, so it feels nice and tucked away from everything else so there's no bothering foot traffic or other facilities that hinder it. This was the most memorable event we have had in a long time and we can't wait to celebrate again for another event, and definitely for the next birthday!

With a stay at this villa, you'll be centrally located in Houston, a 1-minute drive from Westheimer Rd and 8 minutes from Rice University. This luxury villa is 7 mi (11.3 km) from MD Anderson Cancer Center and 7.4 mi (11.9 km) from Houston Zoo.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself comfortable in this villa, featuring a kitchen with a full-sized refrigerator/freezer and an oven. Your memory foam bed comes with a down comforter. Complimentary wireless internet access is available to keep you connected. Conveniences include a safe and a rice cooker, and you can also request a microwave.