Family-friendly Hotels in Ilheus

I reserved the Toroomba resort for the accommodation of 4 adults, one couple and two children aged 18 and 20 years, and the reservation was made for the period from 9 to 13 October 2022 in the full pension and deluxe accommodation scheme. However, when we arrived at the hotel we were surprised by a room below what we had booked all mosquito, full of insect and a bathroom feding to the waste. The most I asked during the reservation was to take care of a moffled room and unfortunately when we arrived in the room was just moffy. We went to the reception and they came there and said that there was no room more than the hotel was full. I asked how we would stay and we were devoting from us and they talked that the only option is that room and ready or then I would look for another hotel ( treating us with irony and total lack of respect for the client) We arrived at 12:00, where I paid the rest of the missing and I went to lunch while cleaning the room. Our nor can we eat the foods exposed mosquito by putting the girl of the ice cream by shaking the bottom of the packaging food of very poor quality and total lack of hygiene without talking about the refrigerants .... she opens a bottle and casts inside a drum that The hotel is a wide range of waters that are not available for the users. After all, we tried to get in agreement with the hotel to return the money and they said that he was not like, and I paid 80% of the trip a year ago and the rest 20% in the hosting. There after 4 hours of total stress returned were 60% of the value and the rest stayed in the hotel I could be unconcerned that they would pay me and until today the hotel did not fulfill his word and did not pay me I was hurt and I still was in the loss I called several times and they said that you wanted to go to justice... totally unrespect and lack of respect for the client... I felt hurt and we were sad and embarrassed with the attitude of the hotel...

We stayed here since this was a preferred hotel for family, but we would probably not stay as long the next visit. Please be warned that they had out review cards to people at breakfast who give them positive feedback, and don't to those who give less than positive so the reviews here on trip advisor will be very skewed. (Since I gave mixed comments they did not give me a review card with a trip advisor logo prominently on it.) The price difference between the basic and deluxe rooms was minimal and our friend's room was much nicer for little more. The basic rooms were pricy once we saw what they got for a slight bit more. The positives: - The location was convenient within 10 minutes of the Ilheus airport. - The pools were clean, bathrooms were easily accessible. - The drinks (with alcohol) were excellent, and they were made very quickly after ordering. - They had activities and a playroom for kids, and a game room (although the game room needs maintained better, new equipment, etc). - There were activities for adults like volleyball, water aerobics, and contents where they gave small prizes. - The lunch and dinner menu food was very good always, prices were reasonable. - The beach behind the resort wasn't full so you had a lot of space to enjoy. The waves are rough at times. There are a lot of restaurants about a mile down the beach if you want to go elsewhere for lunch. The negatives: - The rooms were loud to outside noise, people in the hallways were loud throughout the night. - The breakfast was lacking compared to other resorts. Due to the number of people at the hotel, they produced food in mass quantity and the quality of breakfast was low overall. Tables were usually hard to find also. Multiple days when we ordered omelets they didn't get the order right. (using tapioca rather than egg, putting on onions, etc) The juices were extremely watered down, and not good. - The poolside music and master of ceremonies were too loud every day. We complained multiple time. It felt like you were in a college spring break bar. The hotel staff will not pick up empty (plastic) drink glasses from poolside. - It was quite a walk from many of the rooms to the restaurant, pool, etc. - There is not much near the hotel if you walk outside the property. - They also had little or no information on covid testing when it was required to fly back to the USA. So we had to find pharmacies online and walk to them, which there were a few within 1/2 mile. The reception desk really did not have any information on happenings in Ilheus. They had a flyer from a festival going on, but when you asked about it they had no clue. Otherwise the reception desk was pretty helpful. There was free flavored water at check-in at reception, but this was only around check-in time. The hotel should provide this 24 hours daily, it was a nice feature.

The hotel has a good structure. Comfortable room, excellent child area, beautiful garden. But, I was in retirement, whoever wants to take soneca after lunch if you are in the room can forget. Unfortunately, next to the hotel I observed that the region's residential waste washed in the sand of the beach, which warned me p not enter the sea water and avoid sand ... The breakfast is good, but they had about 10 cakes , several countries, but no one without gluten and s lactose Since q hj is easy to use meal like rice.

The food was fantastic! The variety, the number of healthy and vegan options, the labels for gluten and dairy allergies, salad and fruit bar, desert bar, and special meals cooked on demand were all wonderful. The pools and beach areas were well-maintained. The staff are all very friendly, which also set the culture for the guests. Everyone was friendly. Not everyone speaks English, and if you share a need with someone who doesn't speak English, they may say, ”Yes. Yes.” and having not understood, actually do nothing. If they do not hand you off to someone who does speak English, do not expect your needs to be met. For business, the conference rooms were large and the technical support accommodated our needs well. The food and coffee for our breaks was delicious and beautiful. We had one glitch with a power outage. The entertainment was good fun, especially Friday night. There was one day when all the room keys in the entire resort were reset. That was challenging. Coming from the US, traveling as a single female, I was concerned about security. Upon checking the locks to my original room, they were not working correctly, and there was no closing latch on the bathroom window. I was thankfully moved (a couple hours later) to a room with working door locks, and a latch for the window, but it was concerning that those details weren't proactively managed, especially after expressing concern for safety upon check-in. I would have loved to take my family here when the kids were small.

I went with my wife to spend valentine's weekend. I was amazed with the caring from the housekeeper Helena who made a beautiful swan couple with the towels over the bed. There was also a loving card with a warm welcome message as well as a delicious chocolate, a delicacy from the region. The hotel has a beautiful structure with a great swimming pool in the shape of Mickey's ears lol, the water is extremely clean and it has a depth division for adults and kids. You can also seat by the pool whether to take sunlight or to be in the shadow drinking delicious caipirinhas all day long! I had the pleasure to speak to Cezar, the manager, he is very thoughtful to quality ensuring that the clients relish the best the hotel has to offer. Since it was Valentine's, they prepared a special themed buffet, headed by the amazing chief Wildes, all you can you eat. The food was marvelous with dessert included. The environment was very intimate and cozy, we enjoyed a really nice dinner with wine and music. The staff is amazing, everyone extremely well-dressed with local fashion, you are smiled at and greeted all the time, they do know how to make one's feel home. Big Kudos to Aline, Italo, Wildes, Preta, Eliane e Ana. The next day, we had a lovely breakfast, the serve tapioca which I love! Anyways, I had a marvelous experience and I recommend big time!

Located in Ilhéus (Jardim Atlântico), Solaris do Atlantico is within a 10-minute drive of Jorge Amado Cultural House and Sao Sebastiao Cathedral. This pousada is 1.8 mi (2.8 km) from Praia do Sul and 3.1 mi (5.1 km) from Avenida Beach.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 3 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and a turndown service, and housekeeping is provided on weekdays only.

With a stay at Pousada Pier do Pontal, you'll be centrally located in Ilhéus, within a 15-minute drive of Milionarios Beach and Regional Cocoa Museum. This pousada is 0.3 mi (0.5 km) from Praia do Sul and 0.5 mi (0.9 km) from Pernambuco Hill.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a communal living room.At Pousada Pier do Pontal, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.Featured amenities include a 24-hour front desk and laundry facilities. Limited parking is available onsite.Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided daily.

When you stay at Pousada Praia Bela in Ilhéus, you'll be by the sea, within a 15-minute walk of Milionarios Beach and Praia do Sul. This beach pousada is 2.8 mi (4.6 km) from Pernambuco Hill and 2.8 mi (4.6 km) from Concha Beach.Relax at the full-service spa, where you can enjoy massages. This pousada also features complimentary wireless internet access, concierge services, and an arcade/game room.Stop by the pousada's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.