Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 17, 2026|Executive 3 Bedroom Collection
Guest UserPros
Really clean and tidy room with almost everything. They even have rice cooker, first one I came across in Australia accommodation.
Adequate supply of dishwasher and cleaning detergent.
Reception was very nice, keep in touch via email prior to our stay. You can contact them by phone or WhatsApp and they will assist asap.
View was great. Parking was secure.
Cons:
Rooms a bit small for a 3 bedroom and comfortable for my children.
There's no daily room service, we have to clear all the rubbish ourselves and load the dishes in the dishwasher before we check out.
The staffs only available 9-6pm, so if there's late check in or out, better contact them beforehand.
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Price per night from:€240
Posted on Jan 12, 2025
Yilukaixuange
I have been busy since returning from Australia, but I always remember that I owe the Melbourne Grand Hotel and its enthusiastic and responsible staff a five-point praise! I flew from Perth to Melbourne that day, took the skybus from the airport to the Southern Cross Station, and walked for ten minutes to the hotel early in the morning. I originally planned to store my suitcase and borrow the bathroom to wash and change clothes, and then went to the surrounding breakfast and sightseeing. The night shift was not off work yet, and the cleaning lady had just started work. They saw that I was tired and embarrassed, so they said that the room type I booked had just been checked out, and immediately arranged for cleaning work. I waited for about half an hour and checked in early. After going out and returning to the room, I also received a handwritten welcome message from the duty manager and very delicious chocolates, which was very thoughtful! Very heartwarming! This hotel is only separated from the Southern Cross Station by a road, and then you have to walk more than a hundred meters along the hotel house to the hotel front desk. The Southern Cross Station is close to the hotel. Woolworths is on this side of the hotel, and Coles is on the other side. The surrounding dining and shopping are quite convenient. You can walk to the Yarra River or the city center, and you can take the free tram a little further. The room is loft style, fully equipped with kitchen facilities, and very comfortable. This is my second time in Melbourne. This time I choose a better hotel than the last chain brand five-star hotel. I will stay here again if I have the chance to go to Melbourne in the future.
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Price per night from:€102
Posted on Dec 11, 2025
Anonymous User
great location and facilities, but be prepared for significant noise both early in the morning and late at night.
Be randomly arranged units in 889 or 883 Collins st.
the noise situation seriously affects the stay. There are several construction sites nearby, and work starts around 7 a.m. every day. The drilling and machinery noise is very loud, making it difficult to sleep in.
At night, the problem continues as car enthusiasts often race along the nearby roads, and the engine revving can be extremely disruptive.
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Price per night from:€132
Posted on Jul 8, 2026
Guest UserThe place was good and clean... So comfort also..
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Price per night from:€128
Posted on Apr 8, 2026|Premium Room With Two Double Beds
Guest UserThe hotel staff were welcoming and ready to help. The hotel ammenities and location itself were perfect, from the pool there was a magnificent view of the sunset overlooking the city buildings. The charging ports in the room were practically placed, the beds were comfy, and the bathroom was modernly designed and spacious. The overall atmosphere of the hotel was calm, inviting, clean and modern, making its shared spaces comfortable to relax. Its convenient location allowed access to ”The District” on Docklands with a range of restaurants and shops alongside public transport. We really enjoyed our stay and definitely would recommend this hotel to anyone looking for a comfortable, modern and enjoyable stay in Melbourne.
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Price per night from:€157
Posted on Sep 8, 2026|Two Bedroom One Bathroom With Balcony
Guest UserLocation of the property was perfect. The building is well maintained. However I had a problem with the security deposit or Bond. The hotel said they refunded. But it was untrue. Next time pls allow cash security payment like most established operators do in this world. Somehow they kept spinning their stories. I lost my bond $.
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Price per night from:€158
Posted on Apr 13, 2026
lawcheung
Hotel location is very convenient, there is a tram station downstairs, about 10 minutes walk to southern cross station, , but there is a train in the morning, although more than 20 floors are high, the window is closed and the train has already been awakened. Overall health, facilities are complete.
The only fly in the ointment is that I didn't make the check-in procedures clear earlier. Although I had been asked to pay $300 deposit one day earlier, I needed to enter the credit card information according to the link provided by email to pay the deposit. It was a bit unsafe. Although the deposit was refunded after the deposit, it also eroded the exchange rate difference. Generally, companies will only hold credit but not count. It is not official for the hotel, it may be just a unit owner or long-term tenant, and then sublet to tourists. Before I came over, I had already connected. I planned to pay the deposit when I arrived. When I arrived, I found that I was not in the hotel. I asked for a long time. I used the link to pay the deposit. The other party only sent a short message to explain how to electronic self-service check-in. I lived in Melbourne for several wine points. No one asked for a deposit. Really need and should come over to collect cash and return it immediately when leaving.
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Price per night from:€404
Posted on Mar 13, 2024|Studio Apartment
Guest UserWasn’t happy with the smoke detectors opened and no battery,
The television had lines on
People.
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Price per night from:€91
Posted on Feb 16, 2024
Guest User
The environment and location are very good, the facilities in the house are also complete, and the space is sufficient. The cleanliness of the house needs to be improved, the floor is dusty, and the bathtub is not clean and has stains. Shopping in the apartment is very convenient. There is a supermarket just two blocks away. I will consider this place again next time I travel. It feels like living at home.
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Price per night from:€110
Posted on Dec 18, 2023
Guest User
It's a serviced apartment with basically no services. If you stay for a long time and prepare to cook your own food, you can. There are large supermarkets and Chinese supermarkets nearby. You can clean the bathroom yourself, wash the bath towels yourself, and there is a dishwasher and washing machine, which is also convenient.
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Price per night from:€103