Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 14, 2026
Anonymous User
They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors.
Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!
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Price per night from:TWD 22,505
Posted on Jul 15, 2026
MingkrubI like how this hostel located in the centre (Haymarket). It is very easy to travel to everywhere from here! Also, this place is clean, new and people are nice. I made a new friend with my roommate and we travel together. It was a legit choice, I would definitely stay here again if possible and I would recommend to others too!
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Price per night from:TWD 1,032
Posted on Jun 11, 2026
VdjrmGreat location, absolutely perfect! The bar is good too, and there are lots of activities! It would be even better if the kitchen stayed open a bit later (it closes at 10 PM now). The staff are super nice and will chat with you like friends. It's a fantastic spot for young people and solo travelers. This is my second time staying here!
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Price per night from:TWD 789
Posted on Apr 5, 2026|One-Bedroom Apartment
onlinelilyExcellent hotel! The rooms are quite spacious, and come with a fridge, kitchen, and stove, making for a very comfortable stay. The hotel is super conveniently located; just a few minutes' walk to the right is the train station, bus station, a large supermarket, and various restaurants. It's easy to get anywhere from here. It's also very close to the airport, accessible by taxi or train. The cheapest option is the bus, which also goes there. It's incredibly convenient!
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Price per night from:TWD 3,943
Posted on Jun 24, 2026
Anonymous UserMy overall experience at W Hotel Sydney was very satisfying. The hotel's location is excellent, with convenient transportation and beautiful surroundings. The room design is stylish and modern, clean and tidy, and the bedding is comfortable, allowing me to rest very well during my stay.
The hotel's public facilities are very well-maintained. Whether it's the pool, gym, or public areas, everything feels high-quality. The staff also provides excellent service; they are warm, professional, and promptly assist with any issues, making the entire check-in process very smooth.
Overall, it was a very pleasant stay. Both the hardware facilities and the service level met my expectations. I will consider choosing W Hotel again next time I visit Sydney and will also recommend it to my friends.
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Price per night from:TWD 8,029
Posted on May 11, 2026|Studio Room
PuwuFirst stop in Sydney! Overall, I'm quite satisfied with the hotel. The location is unbeatable; it's so convenient to get anywhere, perfect for a city walk. It's also very friendly for fashion lovers.
The lobby isn't maintained very well, it only looks good when the lights are on at night.
We were upgraded to a super awesome ocean view room this time, which made me really happy!
I highly recommend the hotel's breakfast and the dinner buffet – both are top-notch in Sydney.
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Price per night from:TWD 10,509
Posted on Jun 9, 2026
Guest User
The hotel location is very convenient, right next to the train station and light rail. There's also a lounge where you can relax and enjoy free hot drinks. On Saturday nights, if there's an event at the bar next door, the soundproofing isn't great, but it always ends promptly at 12 AM.
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Price per night from:TWD 4,459
Posted on Jun 15, 2026
Pinweizhongdejimo
I highly recommend the Novotel Sydney Darling Harbour! The overall experience was superb, and the service was exceptionally attentive. The front desk offers Chinese-speaking staff, and a lovely girl from Suzhou was particularly warm and thoughtful, proactively helping with various issues and kindly sharing local travel tips. This makes the hotel very friendly to Chinese tourists. The hotel's location is excellent, backing onto Chinatown and right next to Darling Harbour Pier, making it incredibly convenient for getting around and finding food. Plus, it's a pick-up point for local day tour groups, which makes joining tours very hassle-free. Both the convenience of travel and the service experience are impeccable. For Chinese friends visiting Sydney, I highly recommend choosing this hotel.
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Price per night from:TWD 6,743
Posted on Mar 24, 2026
Guest User
The location in the city center is super convenient. The hotel is well-managed with separate sections, and it's very clean and affordable. It has a bit of a university dorm vibe. Perfect for solo travelers.
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Price per night from:TWD 898
Posted on Dec 16, 2024|Deluxe Two Double Room with City View
Guest UserBeautiful hotel to visit in the city and staffs are very kind and nice. Very short distance to Barangaroo reserve, perfect place to stroll after dinner.
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Price per night from:TWD 9,396