Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Sep 24, 2025|Superior 2-bed Room
Guest UserWhen I arrived at this hotel early in the morning, I actually felt puzzled, wondering if all the surrounding shops and other hotels were closed. It seemed that not only was it not the peak tourist season, but the economic situation might also be unfavorable, which likely explained it.
Since I arrived at the hotel too early, no rooms were ready yet. So, I left my luggage with the hotel first and set out for a tour of the western course of Mount Baekdu.
When I returned, my luggage had already been placed in the room assigned to me.
The condition of the room was impeccably clean. When I woke up in the morning and opened the curtains, the bright sunlight streaming into the room made me feel incredibly refreshed.
I went down to the lobby for breakfast, and the hotel owner personally set the table. The food was exceptionally neat and delicious.
Moreover, the owner spoke better English than anyone else at other hotels, which was a great help.
It was a clean, cozy, and comfortable hotel to stay in.
The only drawback was the lack of an elevator, but carrying luggage up one floor shouldn’t be a problem for most people. And considering that the hotel is right across from the western tourism center of Mount Baekdu, its location more than makes up for the inconvenience of not having an elevator.
我一大早到达这家酒店时,其实心里有些疑惑,感觉周围的商店和其他酒店好像都没营业。这可能不仅是因为现在不是旅游旺季,经济不景气也可能是一个原因。
由于我到酒店太早,房间还没整理好,所以我先将行李寄存在酒店,然后出发去长白山西坡景区游览。
回来时,我的行李已经放在分配好的房间里了。
房间干净得无可挑剔。早上醒来拉开窗帘,明媚的阳光照进房间,心情格外舒畅。
下楼到大厅吃早餐时,酒店老板亲自为我摆桌,食物非常整洁美味。
而且,老板的英语比其它任何酒店的员工都好,这给了我很大帮助。
这是一家干净、舒适、温馨的酒店。
唯一的缺点是没有电梯,但提着行李只上一层楼对大多数人来说应该不是问题。考虑到酒店正对着长白山西坡旅游中心,其优越的地理位置完全足以弥补没有电梯的不便。
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Price per night from:PLN 98
Posted on Aug 11, 2026|Xiaodaren
Guest UserThe bunk beds alone deserve a perfect score! No child can resist them. They even provide bed rails. The hotel lobby has toys, so waiting for the shuttle isn't boring. Plus, the shuttles are frequent and the signs are clear. While Songguoli is a bit far from the commercial street, the shuttle service makes it acceptable, and the price is much cheaper than hotels near the commercial street, offering great value for money.
The complimentary activities were also generous. We had two adults and two children, and even though one child wasn't tall enough for some activities, they let the older child play twice, which was very thoughtful. The hotel concierge was also very responsive.
The evening firework show was absolutely beautiful! Highly recommended! The other performances were also good. I prefer it here over Wanda. The shuttle buses are more frequent, making for a better experience.
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Price per night from:PLN 230
Posted on Aug 20, 2026|Jinhua Superior Twin Room
Guest UserThe location is central, but using the back entrance makes everything easily accessible, and it's not right on the food street, so it feels very quiet. Taking the back exit near the lollipops in the hotel lobby, and then the path in front of the big lawn, is even closer and more convenient. The overall service was excellent; every guest gets a hotel assistant. Our assistant, 7-Up, sent messages beforehand with reminders, weather forecasts, and patiently answered all our questions. We booked a deluxe twin room and got one with a mountain view. From the room, you could see the lawn, cable car, etc., offering great views. Food: Breakfast was a standard hotel buffet. The dinner buffet had grilled skewers, hot pots, and other decent options.
Resort-wide benefits: They included access to the slide, cable car, water park, hot springs, and more. Everything was great, except for the long wait times for the slide.
The hotel facilities are quite old, but they are clean, which is a plus. Overall, it was a good experience.
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Price per night from:PLN 295
Posted on Oct 12, 2025
hann11
After the Mid-Autumn Festival here, the moon cakes were very sweet, and I saw the fireworks, and the surrounding scenery was beautiful. I brought my parents to live for 3 days and the whole family was very satisfied! In the homestay, quiet in the middle of noisy, there is a small yard at the door, and a small vegetable garden planted by the boss himself. It is very warm and clean. My parents can drink tea and sunbathe there every morning. The boss was very patient and helped us plan a slow tour route that was not in a hurry. The location was simply excellent and it was very close to our attractions. The room is quiet, the layout is warm and distinctive, the furniture in the comfortable room is not sharp corners, the hot water is stable for 24 hours, and the water temperature is also suitable for elders. The hygiene is done carefully, and there is no dust in the depths of the wardrobe. My parents said that it is more comfortable than living at home! No matter the facilities, sanitation, environment, and service are impeccable in all aspects, it is simply the best choice for travel!
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Price per night from:PLN 185
Posted on Aug 18, 2026|Two-bedroom Suite
Guest User
Although the room was a bit old, the cleanliness and service were still excellent. The butler checked in with us daily, provided weather updates and information about hotel activities. They were especially attentive to safety during rainy weather and readily provided anything we needed. When our child accidentally got a bump while playing outside, they immediately sent up iodine after a phone call.
The breakfast spread was plentiful and suitable for both seniors and children. It started as early as 6:30 AM, which was perfect for visiting Tianchi Lake, as many other hotels only start serving breakfast after 7 AM. Going to Tianchi early in the morning greatly increases your chances of seeing the lake, and we were lucky enough to catch a glimpse. On the 17th, Tianchi closed and stopped admissions after 10 AM.
The Wanda Realm Suite practically included access to all Wanda resort activities. If you visited the water park, the hotel provided a laundry room with dryers, as well as disinfectant and laundry detergent. Just be aware that there can be long queues during peak times, so plan your schedule accordingly.
Regarding Wanda perks: The cable car offered incredibly beautiful views (complimentary on first stay, unlimited rides on the same day), but it only operates on clear days. Other perks included the Wacool boat ride, a choice between the slide or luge, hot springs, and the water park. The boat rides and slides are also weather-dependent (clear days only), while grass-sliding is an additional charge. I recommend prioritizing the slide/luge queue first (children must be 12+ years old and over 155cm to ride alone; otherwise, an adult must accompany them) as the wait times can be very long. You can then do grass-sliding later (it has longer operating hours and no queues). The boat ride also has long queues. We didn't get to it in the afternoon/evening, but we managed to enjoy all the most exciting activities.
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Price per night from:PLN 345
Posted on Aug 14, 2026|Balala Little Magic Fairy Princess Family Room
MengxizhishuitianRight from the start, the service at this hotel felt uncomfortable. When checking in at the front desk, the staff member took my ID, then turned around to chat with a colleague, leaving me waiting. I had to ask twice before he finally said they were done chatting and proceeded with my check-in. The male front desk staff was full of arrogance! Sure enough, upon entering the room, a slipper left by the previous guest was prominently displayed on the floor! Dust and paper scraps were clearly visible in the corners. It was unbearable, so I requested a re-cleaning. Throughout it all, the hotel offered no apology whatsoever. For 2000 a night, it was a truly miserable stay!
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Price per night from:PLN 380
Posted on Aug 15, 2026|Family Room
Guest User
We brought our child to Tianchi and thought it would be nice for them to soak in the hot springs after coming down from the mountain. That turned out to be a great idea! We had a fantastic time at the hot spring hotel that day and spent most of the next day exploring the resort. There are so many activities, and it's a one-stop shop for food, accommodation, and entertainment, all in a beautiful setting. We originally planned to spend the whole day enjoying the activities, but we had to leave the water park quickly because the water was too cold. My only suggestion is that since this place caters to families with seniors and children, the water temperature is too low. The kids' play area was only 19 degrees Celsius, and the wave pool was just over 20 degrees. Many families went in without realizing how cold it was and came out shortly after, with their children's lips turning purple and shivering from the cold. I really hope the water temperature can be adjusted, made a bit warmer. Also, towels should be provided upon exiting the pool, not just after showering. I told a staff member my child was shivering and asked if we could get a towel, especially since it was windy outside, and only then did they say yes. I don't mean anything by it, but this is one area where they could learn from other hot spring hotels. The Holiday Inn Express where we stayed was quite good, with a rich breakfast and very friendly and enthusiastic front desk service. However, the staff at the entrance seemed more helpful to tour groups. For those of us who drove ourselves, they weren't as attentive. Maybe they figured we wouldn't be returning. I was alone with my child, carrying two pieces of luggage, and no one at the entrance offered to help. But when a tour group came out, they immediately helped them with their luggage onto their bus… I don't even want to comment on that…
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Price per night from:PLN 214
Posted on Aug 25, 2026|Family Suite
Guest User1. I booked this hotel two months in advance. The hotel told me the main building had mountain views. On the day of check-in, my butler told me a room on the 2nd floor of the main building was reserved for me. However, when I arrived that evening, the front desk said there was no such reservation. The front desk staff's attitude was poor, saying the manager wasn't available in the evening. Although they eventually upgraded us to a villa, the view from the villa was terrible. The next day, the butler said he was asleep and missed my call, claiming that in Switzerland, the low-lying terrain means you can't see much of the mountains. Very frustrating. The villa faced another villa, so the view wasn't good. It looked nice from the outside, but the lighting inside was dim, and being next to the road, there was noise from passing cars when the windows were open. Yet, when checking in, the front desk still claimed the villa area was the best, saying the main building had many tour groups and was noisy. However, the outside of the villa was quite picturesque for photos.
2. The breakfast at the villa was the same for two consecutive days. The pickled vegetables looked like leftovers and tasted terrible. When we asked the female chef in the villa area if she could make an omelet, she gave us a cold, stern look and said she couldn't. Later, we found out it was possible in the main building. It really depends on who you encounter here. Most staff were very enthusiastic, but a few bad apples really spoiled the experience.
3. The hotel offers some perks, like complimentary rafting, which wasn't great due to the crowds and poor experience. The butler even admitted that paying for it would be better. But they only told us the ticket price, not the full cost. We only found out upon arrival that there was an additional charge for the shuttle back from rafting. The butlers didn't mention any of this beforehand.
4. During summer, there are tons of families with kids and many cars. The experience is really bad; it's best to drive yourself. There are no good restaurants near the resort; you have to drive over ten kilometers to Wanda Plaza or even further to a town.
5. The facilities are supposedly newer than Wanda's, but in reality, the bathroom outlet was broken, the bathtub leaked in the middle of the night, and my child's tablet couldn't connect to the WiFi, so we had to use a hotspot. It was just a mess. In the villa area, what greets you in the morning might be the sun, or it might be a freshly woven spiderweb 🕸️ and a large spider. Hope the kids don't get scared.
6. Before coming, I asked about the temperature, and they told us to bring thick jackets. Turns out, we didn't need any thick clothes at all; short sleeves were perfectly fine. I honestly feel the service is quite subpar. Although the butler asked for a good review, I really can't give one. The service desperately needs training; it doesn't meet the standard for a good review.
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Price per night from:PLN 315
Posted on Aug 18, 2026|Standard Twin Room
SUNNIE_08We chose the E-Hua Hotel for our trip to Changbai Mountain with the kids. Our butler, David, provided excellent service, and the hotel's cleanliness was good. However, the facilities are a bit old; the air conditioning was very loud when on, and the toilet showed its age. The laundry room was convenient to use, and breakfast offered a wide variety. We arrived on the 15th and luckily caught the fireworks festival, then successfully hiked to the West Slope to see the Heavenly Lake on the 16th – it all felt so worth it! Taxis are readily available right outside the hotel, making it super easy to get around. We also highly recommend Qiaopopo Restaurant, which the hotel suggested; the food was delicious, prices were reasonable, and they even offer a shuttle service! Definitely a great find!
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Price per night from:PLN 223
Posted on Aug 17, 2026|1 King Bed, Courtyard View, Villa Area
MAG_zcThe Park Hyatt Changbaishan offers an absolutely amazing resort experience 🌿. The hotel is nestled deep within the resort area, providing excellent privacy. Its overall style is a understated yet elegant New Chinese design, creating a wonderful ambiance. The room was incredibly spacious, the bedding comfortable, and the balcony offered distant views of the mountains and forests. I absolutely loved the room's aesthetic.
The breakfast selection was rich and high-quality, featuring both Western and Chinese options. The staff were warm and polite, check-in was efficient, and they were responsive without being overly enthusiastic. Getting around the resort area was convenient, and the environment was quiet and serene, perfectly embodying a relaxing vacation vibe. It's definitely my top choice for a Changbaishan getaway, and I'm very satisfied overall. Highly recommend staying here!
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Price per night from:PLN 715