Hekou Hotels with Wifi

"This stay was fantastic! The hotel's location is excellent and very convenient for transport. The lobby is stylish and grand, and check-in was very efficient. My room was spacious and bright, decorated in a warm and elegant style. The facilities were complete and well-maintained, feeling very new, especially the comfortable bedding, which allowed me to have a great night's sleep. The cleanliness was spotless, with attention to every detail. The staff were warm, thoughtful, and always ready to help. The overall environment was quiet, and the value for money is superb. I will definitely choose to stay here again next time!"

"This hotel offers an excellent location, very close to the border and within walking distance of many restaurants. The room was spacious and reasonably clean, providing a comfortable stay for a short visit. Staff members were kind and helpful, always ready to assist with any requests. The price is very affordable compared to the area, making it a great value option for budget travelers. Overall, a simple but convenient choice."

"Better late than never for this review! This hotel near the border crossing is a hidden gem! The French Indochinese style is incredibly photogenic! The location is absolutely perfect. You can walk to Hekou Port, and it's super convenient to get to the China-Vietnam Bridge and Vietnam Street. Plus, there's free parking if you're driving. The bright yellow French-style building is so unique, and the vintage details in the lobby and rooms are perfectly executed. The black and white patterned tiles and louvered wooden cabinets create an amazing ambiance that's fantastic for photos. The room was clean and tidy, with soft lighting, making for a very comfortable stay. The manager's service was also very thoughtful. Overall, the experience far exceeded my expectations. This is my top recommendation for Hekou!"

"The hygiene, service, decor, software and hardware facilities, and toiletries were all excellent 👍. Plus, the free pick-up service was a nice touch. I think they've really put a lot of effort into doing things well. Now, about breakfast. There weren't many vegetable options to begin with, but this morning, I arrived at the restaurant at 9:15 AM and most of the stir-fries were already gone. A staff member walked by the congee section at least three times. I waited 30 minutes, and it was almost 10:00 AM, but no one refilled the dishes. At least when it comes to vegetables, they could offer more. I understand they might be trying to control costs and avoid waste if there aren't many guests, but it wouldn't hurt to add one or two more vegetable dishes, or at least proactively ask guests if they'd like more. I don't think that's unreasonable. I hope the hotel's business flourishes. Regarding breakfast, they could learn from some smaller, well-run B&Bs and chain hotels to improve in this area without causing waste. Since the hotel is ranked as a high-end establishment on various platforms, it should really live up to that name."

"I was here for a trip, and the hotel is only a four to five-minute walk from the border crossing. The hotel is clean and hygienic, with spacious rooms and a great wet/dry separation in the bathroom. All the facilities are very new and complete. Parking is easy, and they even gave us a free room upgrade when we checked in. I highly recommend this hotel; its high level of comfort truly enhanced our trip."

"They upgraded my room for free, and it was much larger. One of the rooms even had a direct view of the China Customs building and the Clock Tower from the window. The front desk staff were very enthusiastic and professional, and they even allowed us to check in early and check out late. The hotel is a bit old, so some of the facilities are dated, but it's very clean, and the beds are spotless. There's a slight odor in the bathroom if you don't turn on the exhaust fan. The location is excellent, very close to the Customs building, and there's free parking available until 3 PM the next day. The travel agency downstairs was also great; we got our embassy visa the very next morning. It's very close to nearby attractions, and you can enjoy the scenery across the river with just a short walk. Friendly tip: When we first arrived, the Wi-Fi was constantly cutting out. A staff member came over, turned on the TV to test it, and after that, it worked perfectly without any lag. I'm not sure why, but it happened in both rooms."

"Our room got upgraded, so it was quite spacious, which we were very happy about. The location is excellent, right outside you'll find a bar with a great view, and it's also very convenient with plenty of food and drink options nearby. Overall, we were satisfied!"

"This hotel was an amazing experience! The room was cozy and clean, with complete facilities, and the service was thoughtful and warm. There are many great food options nearby and convenient transportation, making it excellent value for money. I will definitely stay here again."

"We stay here every time we cross into Vietnam. It’s reasonably priced, the staff is nice, and the breakfast is decent. It was much better in previous years but that’s to be expected. Less tourists go there these days post Covid."

"The room was newly renovated and was pretty good, but the air conditioner should be an old one, and it would drip at night, which would affect sleep. The toilet was also broken. Everything else was good, no problem, the bed was big, it was right on the Vietnam City Tower, and parking was also very convenient."