Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Feb 27, 2026|Business Double Room
美雲been
The hotel's promotional material stated that ice cream was available 24/7. If there was an issue preventing this, they should have updated their advertising and politely informed guests, instead of having staff speak to guests like they were criminals, saying, '...it's not time for free ice cream yet...' This left a very bad impression.
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Price per night from:€64
Posted on Mar 18, 2026
Guest User
The views at Painter Park are absolutely stunning! Our room was huge and faced the canyon, which was incredible. The hotel facilities are excellent, especially the large pool. The outdoor cinema at night was a real highlight, and it was so thoughtful of the hotel to provide blankets for guests. The service was fantastic; they really went out of their way to help with anything we needed. I particularly loved the hotel's buffet – healthy and delicious!
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Price per night from:€207
Posted on Jun 17, 2026
Guest User
My stay here last year was great, so I decided to come back for my round-the-island trip this year. When checking in, I asked the front desk about motorcycle parking. The staff member, whose name tag said 'Intern,' told me I could park anywhere on the white lines along the road next to the hotel. I then asked if the parking lot across the street, where I parked last year, was still an option. A man and a woman next to the counter said that was for cars and heavy motorcycles (even though I wasn't riding a heavy motorcycle last year either). I said 'okay' and went to look for white lines on the road next to the hotel (as shown in the photo). Turns out, the road had just been repaved and there were no markings at all. If you expect us to find our own parking, you should at least clarify that the road markings are gone. I'm not a local, so how would I know what markings used to be there? And the full-time staff member next to the intern also just replied, as if it wasn't their problem, 'You can park on the white lines nearby.' Where exactly are these 'nearby white lines'? Anyway, the breakfast was good. If you're on a budget, I highly recommend this place.
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Price per night from:€46
Posted on Mar 27, 2026|Quadruple Room
Guest User
Well strategic location Hotel. The room is bright. But the room housekeeping is very poor. Eventhough i requested to clean the room, the auntie did not clean it. She just tidy up the bed very fast and change new towel. Never vacuum/mop the floor, dust and hair on the floor very obviously. So don’t expect she vacuum the bed if u request to change the bed sheet. Got flea/ bed bugs. I thought my eczema flare up. But once both my parents also experienced the same. And I noticed the bed sheet got a few spots a little dot. Then yeah it’s bed bugs. I hope the housekeeping auntie can make it better.
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Price per night from:€52
Posted on May 12, 2026
Guest User
Our trip to Hualien was full of pleasant surprises! We originally booked a city view room, but when we checked in, the front desk upgraded us to a sea view room. We were so happy! The room was very clean, and we'll definitely stay here again next time. Awesome! 👍
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Price per night from:€73
Posted on Jul 9, 2026
Guest User
What they do well:
1. The hotel service is excellent; there's an usher as soon as you enter the lobby.
2. The public areas are clean and well-maintained.
Areas for improvement:
1. Soundproofing: I could hear snoring from the adjacent room.
2. Tip prompt card on the bedside table: The staff didn't do anything beyond their standard duties, so why should I be prompted to tip proactively?
3. The sauna facilities are dirty and old. The shower area, with six spots, felt full with just three people.
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Price per night from:€83
Posted on May 9, 2025|Standard Double Room - No Parking
Guest User
Overall a good experience (except one thing - see in the bottom). The location is somewhat central and on the walking promenade, but not very close to the railway station or the waterfront. About 25-35 min walk to the railway station but still okay. About 15 min to the waterfront.
Food options: there are a couple of local restaurants right near across from the promenade, including a noodle shop, a tempura donburi and a fried seafood place - all along the promenade. There's also a PX Mart not too far away, about 5 min walk.
The rooms are spacious and clean, very new renovation (as of 2025, seems like 2023-2024), no fridge in the room (on the first floor only), but there's a kettle. The bed was somewhat stiff but okay.
Overall felt like great value for the location and the quality, and especially the room size.
The only drawback - Easy to fix - was the towels. There was no proper size bathroom towels on my stay in May 2025. The small towels are rather insuficcient for showering.
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Price per night from:€16
Posted on Jun 20, 2026
Anonymous UserThe location is excellent, just opposite the train station. We stay there for three nights. Throughout our stay there is a strong smell of toilet which I suspected it’s from the drain AA was raining on my first day of visit. However thr smell remain on 2nd and 3rd night even though there is no more rain. On the 3rd day I decided to inform the hotel as I would like to eat in my room (I can even smell it even the toilet door is closed), the front desk given me a air freshener which helps to some extend. However, I found some small black dot on my bedsheet (the hotel just changed the bedsheet after 2day stay). I ignore that as it is not stain or obvious unclean bedsheet. But it was super itchy when I sleep at night. The next day morning my partner and wake up with bumps all over all body especially limbs. The front desk appeared annoyed when see me early in the morning AA if I am here to complain again, as he frown his eyebrow when we approached. I show him our bumps and he explain it could be due to the detergent. After check out we went to see the doctor in a clinic, the doctor said this is due to a kind of mosquitoes called forcipomyia Taiwana, which is popular in hualian especially during rainy season. Which means it might be due to hotel cleanliness but we were bitten outside. However I felt that the response could be better e.g. to show some concern or propose some solution rather than just tell us the possible cause. Overall it is not very pleasant stay.
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Price per night from:€26
Posted on Mar 17, 2025
Zhiqi
The location is convenient and close to the city. The exterior is beautiful and the garden makes people feel relaxed. However, the parking lot is too far from the hotel building.
The beds are comfortable and the TV equipment is new.
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Price per night from:€49
Posted on Oct 6, 2025
Foluolidamozi
Check-in convenience: Self check-in was quite convenient; communication via WeChat/Line was possible. The night market is a 10-minute walk away.
Safety: Good location, very safe.
Facilities: As pictured, a 'prison-style' experience, which I definitely felt.
Hygiene: Hygiene was acceptable.
Environment: The environment was unique, worth experiencing.
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Price per night from:€13