A stay at Sercotel Gran Hotel Zurbarán places you in the heart of Badajoz, within a 5-minute walk of Church of Santo Domingo and Puerto de Palmas. This hotel is 0.3 mi (0.5 km) from Convent of La Merced and 0.3 mi (0.6 km) from Carnival Museum of Badajoz.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 111 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
"The hotel lobby is actually on the second floor. Luckily, there's an elevator on the ground floor; otherwise, it would have been difficult to carry my luggage up to the lobby. The hotel seems to be a business-oriented establishment. The service was adequate, without major errors but not very efficient. On the day I checked out, there was only one person at the front desk because they needed to contact a taxi company for me. The people checking in after me seemed a bit rushed, and no other staff came to help. The room facilities were old; the desk lamp wasn't working, and they only replaced it with a working one after I requested it (they initially said they would come to repair it the next day, but I insisted on replacing it that day). The room phone also didn't work, so I had to make an international call to the front desk to request a replacement lamp. The next day, after breakfast, my room key wouldn't work, so I had to go to the front desk. After that, it still wouldn't work at my room door, so I had to go back to the front desk again, which was a bit of a hassle, although the front desk staff were friendly. While the breakfast selection was up to four-star standards, the replenishment was extremely slow. During my stay, the breakfast area wasn't even full; I can't imagine what it would be like when it was full. Overall, my stay was not very good. The location is good; the castle is within walking distance, and the Parma gate is very close."