Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 19, 2026|Accessible Twin Room
Guest UserI first booked an apartment on ***********, but when I checked in, I found it was completely uncleaned and uninhabitable. I couldn't reach the host, and customer service couldn't resolve the issue, so I quickly booked a hotel on Trip.com instead.
Upon checking into this hotel, I noticed the bathroom sink was very dirty. I reported it to the front desk, and they said there were no other rooms available, so the staff member brought a towel and wiped the sink clean. However, I later discovered the sink was clogged and wouldn't drain, making it unusable.
Trip.com's customer service is much better than Booking.com's; at least they are reachable and actively try to help resolve problems.
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Price per night from:NZD 179
Posted on May 23, 2026|Queen Room
Guest UserThis hotel is part of a chain, so you can count on the quality being consistent across the board. Its prime location in the heart of the old town makes it incredibly convenient for walking to the Roman Baths, Bath Abbey, and the River Avon. Despite early May not being peak season, the hotel was quite popular with a high occupancy rate. Breakfast is served on the ground floor in the lobby, and while it can get very busy during peak hours, it's always well-organized. They offer a full English breakfast with all the usual trimmings. The rooms aren't small, but trying to open and lay flat two 28-inch suitcases might feel a bit cramped. We booked two twin rooms and one double room, staying for two nights, and found all the services to be excellent – clean, tidy, and quiet.
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Price per night from:NZD 175
Posted on Aug 10, 2026|Deluxe Apartment - 5
Guest User
We stayed in Apartment 5 for two nights on our way back home from Cornwall to break up our trip. We had a lovely time and Bath is one of our favourite cities.
As for the apartment, the location was both good and bad
The good: A few steps and you're right next the Roman Baths and Abbey, with a variety of excellent cafes, restaurants and bars
The bad: This apartment backs onto the backdoor of the neighbouring Thermae Bath Spa, where every morning at 8am you will be woken up by the crash banging of trolleys of towels being loaded and unloaded into lorries.
Th other issue is the TVs don't have any streaming apps on them, only freeview. Pretty useless wall decorations really. No watching a film or anything from the comfort of your bed.
Best Food & Drink / Highly Recommended:
Cafe Pastel, Oak Restaurant, Corkage, Raven Pub, The Gin Bar, Bandook Indian Restaurant, The Hideout Bar
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Price per night from:NZD 276
Posted on Sep 14, 2026|Classic Double Room
AnonAnonQuite an old hotel, which has managed to preserve it's historical rooms beautifully. I do warn that the rooms can become quite chilly at night especilaly when the heating isn't turned on in september. And the windows could barely open so you constantly have to keep them open. But otherwise it's still a very beautiful old hsitorical hotel that I could appreciate. I do admit the price was quite high, for the small room I got, especially considering it was usually supposed to be shared between two people. Not great value for money, but definetly can appreciate its history and beauty.
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Price per night from:NZD 140
Posted on Jul 27, 2025|Classic Room
Guest UserLocated on a hill top outside the Bath city, the hotel provides what we needed for one night's stay. The only shirtcoming is we had to drive into the city for dinner as we wanted something different from what the hotel restaurant provided. Apart from the location, we were happy with our stay.
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Price per night from:NZD 270
Posted on Apr 14, 2026|Standard Room with Double Bed
Cloud YeeFriendly , helpful & efficient Front office staffs. Offered complimentary late check out until 2pm. Thankful for their kind service.
Room is clean, modern and with adequate services and amenities. Bathroom is spacious and nice shower room.
Bed is comfortable, free WiFi and inclusive buffet Breakfast.The buffer Breakfast spread is very good , serving hot English breakfast and continental breakfast.
Within 20 minutes peaceful walk to the town centre. Very convenient.
We are truly happy & satisfied with our stay in the Holiday Inn express Bath , highly recommended!
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Price per night from:NZD 92
Posted on Sep 4, 2026|Boutique Standard Room
Guest UserHaving booked the Hotel with accompanying request for a room suitable for a wheelchair and accessibility bathroom, we arrived to find none of these requests had been addressed. Initially we were put in a room on the 3rd floor and albeit a lift was operating, in the event of a fire I would have to negotiate several flights of stairs. The room was too small to accommodate a wheelchair and the bathroom unsuitable. We were then moved to a groundfloor room which was better but not ideal. We were told the disability room had been occupied that afternoon but given there were no other wheelchair users must have been for more able bodied people than myself. On our 3rd day we were able to move to this room (4) for our remaining 4 nights. It was in the other building of the hotel and steps needed to be negotiated. There were mobile ramps available but this was very awkward and time consuming as you had to ask a member of staff to set them up.
There were some other smaller issues that need to be addressed regarding some waiters.
Both my Husband and I believe that it would be a good training exercise for staff to spend a day in a wheelchair and realise what difficulties there are and what could be improved.
In addition parking was an issue yet there is a hote car park behind the main building yet on the first night we were directed to park elsewhere. Again not helpful if you need the car and your space could not be guaranteed if you did get a hotel parking space. All these things could easily be improved without great cost.
On the good side, the rooms were clean, beds comfortable and the staff very friendly and helpful when they realised my difficulties.
It seems that if you do have mobility problems then you need to book and deal with the Hotel direct and not with a booking agency as once they have your booking, they fail to ensure it will be suitable despite any requests made at time of booking. This needs to be addressed by these booking agencies as it occurred several times during our 7 week visit touring the UK. Our best experiences were The Bruntssfield Hotel in Edinburgh and The White Hart Hotel in Lincoln.
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Price per night from:NZD 102
Posted on Jul 1, 2026
CarrieC422Enjoyed the stay. I came here with two friends and I stayed in a room by myself. Spacious and clean room even tho some touch up in the bathroom would be nice.
Very friendly staff from the moment we checked in till we checked out. Lovely spa facilities. Beautiful hotel. Safe area as we walked to the city centre and back at different times. Quiet but safe.
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Price per night from:NZD 334
Posted on Apr 6, 2026
Guest User
Reception staff are very friendly warm welcome, room size is ok, bathroom is reasonable but separate taps is an issue should be a mixer tap for both hot and cold water,
Great parking space, breakfast is very nice
I felt embarrassed and uncomfortable on our last of breakfast the previous day i had spoken to supervisor of the day to see if they make or buy the mini Crossaints as i wanted to buy a few to take home to my sons, i was informed this is a buffet so im welcome to take as many as i want and as tomorrow is my last day i can take these fresh then, they had no problem in me doing this so on my last day i spoke to the supervisor who said he was informed re this but he doesn't allow this and spoke down to me which made me very uncomfortable as there were other guests there and if it was an issue the supervisor previous day wouldn't have said its ok and that they have done this for other guests,
He then said he will not allow me to many but will give me a couple and gave me 3 in a box, i felt very embarrassed and little in that space of time, the way he spoke and his tone was not nice i felt very let down on my last day and this has left me a negative impression
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Price per night from:NZD 123
Posted on Oct 10, 2025
Guest User
Stayed at Wentworth House for one night. The location was handy — only about a 6 or 7-minute taxi ride into the centre of Bath. Parking on site was free, which is always a bonus, though spaces were limited. The shower worked fine with good hot water, and at £120 a night for three people, the price wasn’t unreasonable for Bath.
On the downside, the place is very dated and could do with some serious modernisation. Our room had a noticeable damp smell and the single-glazed windows didn’t help keep the room warm or quiet. I can’t comment on the food as we didn’t eat there, but overall, it’s an okay option if you just need somewhere for a night and aren’t too fussy — though a refresh would really lift the place.
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Price per night from:NZD 151