Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 9, 2026|2 Twin Beds, Ocean Front View
Yan Reeves
We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically.
Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks.
Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan.
A few pieces of advice to the management:
1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours
2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them
3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once.
4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care?
5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician
6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies.
What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.
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Price per night from:SGD 387
Posted on May 1, 2026
Sunnycactus
The hotel breakfast was delicious, and the scenery was beautiful. The only downside was that the bed was a bit hard. However, overall, I had a very comfortable stay. I also tried the hot springs, which were just okay compared to other hot spring hotels I've stayed at in different cities.
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Price per night from:SGD 361
Posted on Jun 21, 2026
AK
The room size was surprisingly large, especially for Japan! You could see the ocean right from the room, which really made it feel like a vacation – absolutely fantastic! The hygiene wasn't as bad as some online reviews suggested, and I was pleasantly surprised by the comprehensive toiletries and amenities provided. If you opt out of daily housekeeping, you can get a 500 or 1000 yen voucher to use at the small shop, which is a nice touch! The hotel's swimming pool is great for kids, and there are also some paid craft activities in the lobby that are perfect for keeping the little ones entertained.
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Price per night from:SGD 439
Posted on Feb 24, 2026
Maniahk
Totally enjoyed the stay. View from balcony and outdoor jaccuzzi was perfect. The many bath salts offered also added dimension to the jaccuzzi. Evening drinks coupled with live wind instruments was fun and relaxing too. Close enough walk to many restaurants nearby, a leisurely 10-20mins walk. They were also able to help make a dining reservation at a nearby restauant.
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Price per night from:SGD 378
Posted on Nov 19, 2024
Chilun
The hotel is located on Kouri Island, with a very nice view of Kouri Bridge.
The room is large and equipped with cooking utensils. It can accommodate many people.
The cleaning time was very random and did not follow the schedule, and the hotel staff came into the room to clean without prior notice. I was a bit dissatisfied.
Since I had notified the hotel through Trip.com before departure that I would arrive very late, but when I arrived, I found that the front desk was closed, and there was no prior notice from Trip.com or the hotel about the key collection arrangements, which made my group very panic. Fortunately, I found Trip.com customer service to find the password. Thank you to the customer service and compensation for helping me handle it that day.
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Price per night from:SGD 499
Posted on Jun 10, 2026
Guest User
The service was excellent, and the hotel environment was fantastic! The breakfast and dinner were standard buffet style, with above-average quality. However, the staff at the small shops might need more training, as they were unhelpful and seemed clueless, which is not the standard of service expected from a top-tier hotel.
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Price per night from:SGD 297
Posted on Mar 2, 2026|Standard Twin Room
Guest UserEverything was perfect, staff was kind and helpfull, food was very good for both breakfast and dinner, the location is amazing and we were often completly alone on their private beach (as it might've been too cold for the locals). Lots of nice and cozy restaurants arpund the hotel as well, you can get there by ”airport bus limousine”, when you're not acustomedto.how it works it looks a little scary but just go to the counter when you arrive to the airport and they'll help you out! Just know that you're in zone B Onna Village, make sure to vheck the time of departure online beforehand as you might need to sleep a noght in Naha if you arrive too late. Theres also a lot of activities nearby, I greatly recommend the snorkling/scooba diving.
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Price per night from:SGD 204
Posted on Apr 20, 2026
Guest User
I had a great stay at Royal View Hotel Churaumi. The location is definitely the highlight — it’s only about a 5-minute walk to Churaumi Aquarium, which made visiting incredibly convenient. The hotel itself is very clean and well-maintained. Everything felt fresh and comfortable throughout my stay. The staff were also very kind and welcoming, which made the experience even better. I especially enjoyed the breakfast. They served local Okinawan dishes, and everything was delicious — a nice way to experience the local cuisine without leaving the hotel. Another plus is the convenience store right in front of the hotel, which is very handy for quick snacks or anything you might need. Overall, a very comfortable and convenient place to stay, especially if you plan to visit the aquarium.
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Price per night from:SGD 225
Posted on Feb 24, 2026
Guest User
The facility itself is a bit old, but the sheets and bedding were clean and nice. The ocean view from the room and the quiet surroundings make it a great place to relax. The large public bath is a plus for families. I did find the high step into the unit bathroom in the room a bit dangerous.
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Price per night from:SGD 139
Posted on Apr 29, 2024
Guest User
The white cottages are lined up in a place that is easily visible from the road, so you can arrive without getting lost. Check-in was thorough, so it took a long time, and I got bitten by a lot of mosquitoes, but I was warmed by the human touch.
The building I stayed in was in the style of an American house from the Showa era. There was a dining table, couch, and chairs, and the ceilings were high and comfortable. The electrical appliances seemed to be a mix of nostalgic and newer items. There were not many places to plug in electrical outlets. Is this because of the place's aging? The bathroom window wouldn't open, and the lock seemed broken, so as a sensitive city dweller, I was worried about security (it was fine, of course). It was a comfortable stay.
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Price per night from:SGD 113