Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 24, 2025
Guest User
On the morning of May 8, 2025, when I checked out of the Hampton Inn in downtown Minneapolis, I encountered an extremely disrespectful front desk employee. I politely asked if I could store my luggage, but the employee not only rolled his eyes and showed disdain, but also directly refused and laughed at me when I left. But I later saw him helping other guests store their luggage. As an international business traveler, this was my seventh visit to the United States and my third visit to Minnesota, and it was also the first time I personally experienced such open hostility.
After I formally complained, the hotel management responded to acknowledge the problem and record it in the employee file, and said that they would improve training and internal supervision. The hotel also promised to give me Hilton Honors points as compensation, but as of now, I have not received the points. Although the room fee cannot be refunded and I did not ask for a refund, I hope that this matter will be taken seriously to prevent other guests from being treated similarly.
I have always trusted the Hilton brand and hope that this store can truly live up to their promise of ”inclusion and respect”.
Show more
Price per night from:SEK 1,047
Posted on Aug 27, 2023
MDon
The entrance to the parking lot is directly across the street from the Hyatt and the area can be hectic getting in or out.
I thought the overall room environment was clean and the mattress wasn't too depressed.
I look in the refrigerator and found a food tray on the very top shelf of the refrigerator.
Inside was some very old blueberry cheesecake. I toss it and then it began to smell.
I sat the trash basket into the hallway outside my door.
Show more
Price per night from:SEK 2,533
Posted on Mar 8, 2020
Guest UserWe had a very nice room and the staff was friendly and professional. The hotel has a lot of character and charm. The attached lounge and restaurant was convenient and we enjoyed being able to have a drink there before ending the evening. Plan on staying there for all our adventures to the Minneapolis area!!!
Show more
Price per night from:SEK 1,083
Posted on Jan 29, 2025
Guest User
I thought the bed was super comfortable. The decorations were entertaining. The service was good. They have a pass available for the UofM health club. I swam in two different pools. The coffee shop and the cozy lobby are wonderful.
Show more
Price per night from:SEK 1,403
Posted on Nov 22, 2022
Guest User
Experience was epic ! Location was perfect even in The cold weather! Food and bar tops in the country!
Show more
Price per night from:SEK 1,909
Posted on Apr 19, 2023
Guest User
There is a supermarket near the hotel, Trader Joe's, which is very convenient to buy food. There is a subway station nearby, you can take the subway directly from the airport to the hotel, and the traffic is very convenient. The staff is very friendly, the check-in is very smooth, the bed is soft and hard, it is very comfortable and quiet to sleep on.
Show more
Price per night from:SEK 1,305
Posted on Apr 16, 2024
Simon74
Modern looking hotel, but they don’t even provide drinking water. Nothing in the room for refreshments at all. Kinda minimalist approach.
No food except two types of frozen pizza.
There is also a very loud aircon system that runs through the whole place, it felt like being on a ship and the noise was that loud at night I had trouble getting to sleep.
Show more
Price per night from:SEK 1,354
Posted on Apr 21, 2025
Angela.A
Stylish stay in the heart of Minneapolis. Excellent location and beautiful rooms equipped with a Nespresso machine. Don’t miss the top-floor perks: the Prohibition bar on the 27th floor and the stunning observation deck on the 30th. The brunch at Manny’s Steakhouse is also a must. Highly recommended!
Show more
Price per night from:SEK 2,036
Posted on Jan 22, 2023
Guest User
My room wasn’t cleaned after my first night of a two night stay. I had a note on the bed requesting an additional blanket so I never got that and the trash wasn’t emptied. I also didn’t like that there were not ice machines, I had to go to the bar to request a bucket of ice. On the positive said the lady at the check-in desk was super nice and helpful.
Show more
Price per night from:SEK 1,083
Posted on Feb 2, 2025
Dr. Puppio
The hotel is close to the Target Center (10 minutes by foot - good option for a Timberwolves game).
The room is Spacious.., with a comfortable king bed and a good shower as well.
The breakfast is fair…, American standard..!
I’d stay again..!!
Show more
Price per night from:SEK 2,007