m_morgan02
June 21, 2024
Incredible hotel and staff!! I was truly blown away from the moment we arrived. We came up to Inverness on the sleeper train from London, so arrived fairly early but were still warmly welcomed by the staff. The reception and lounge are is so warm and inviting I could have sat there with the views all day. Throughout our trip nothing was too much for the staff, we only spent 2 nights but we're made to feel truly at home. A massive thanks to Steven, Tracey and Marcus for all your help and fabulous customer service. You're an asset to Ness walk along with your colleagues. We thoroughly enjoyed the breakfast, which was varied and plentiful. We spontaneously had afternoon tea on our last day, which was absolute delicious, I'd highly recommend it. Location of the hotel is perfect for exploring inverness and located in a beautiful area. Would happily return to Ness Walk and so glad I picked it for my Mums birthday trip.