Guest User
May 8, 2024
In one word, it's terrible. I've stayed in many hotels in Istanbul. I've never received such bad service. It was very bad in terms of hygiene. The sheets were stained. I asked for them to be changed. When we checked in, the reception was in a state of complete disrepair and renovation. We jumped over the rubble and came to the elevator. We had to constantly hear construction noise. This situation was not informed to me before we arrived. The staff said they would provide service to you in a larger room as an excuse for the renovation, but later they canceled it. We spent two hours waiting for news about the sound insulation of the rooms. It was terrible, I was literally chatting with the person in the next room, there was no air conditioning control, the room was much smaller than it looks in the photo, the bathroom door did not close, the curtain of the shower cabin was very thin, someone looking from the opposite building could clearly see it, it was attractive to have a central location, but constantly going up and down the road made it tiring, I recommend even passing in front of the door. I do not
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