Montagna Hera Hotel Taksim

Waiter service good, breakfast good , place position good , walk 10 miniutes to taksim plaza / metro station , but no good for old people with kids as walk by hillside . Wallet ,valuables passport must load into safety box !!

It’s terrible hotel and staff. Avoid the hotel at any cost, it is very dirty, dull and depressing, the staff aren’t welcoming at all, they watch and count your bites and how many cups of water and tea you drink. There was no toiletry in the (retired) bath, they put a small 35ml water pot in the fridge for each guest, the beddings are dirty and discomfortable, the floor was dirty and full of hair and food from previous guests ( check the photo with this feedback, hair and dry grapes) the location is very steep, the street is dirty and the view isn’t pleasant to the eyes, air condition was outdated and very noisy. Breakfast was ok, but for lunch it was always chicken, and chicken burgers for dinner, there is no open buffet or menu you can choose from, they fill up your plate in the back kitchen and put it on the table. On our check out day, they didn’t provide us with lunch even we showed them our booking that we have paid for it, they said we don’t provide lunch on the check out day, when I was back home I raised the issue with my agency, the hotel claimed that they provided us with lunch. One star is still too much for them, but there is no zero star.

The worst hotel that I ever stayed, bad smel, the staff are nice, but the hotel horrible