Henglu Inn

Let me talk about the conclusion first. This is the worst hotel I have ever stayed in when traveling. I have no hope at all for B&Bs in Jianchuan. I suggest you choose a hotel directly instead of this B&B. #Sanitary sheets and duvet covers had not been changed after sleeping on them. They were covered with hair and dirt and stains. We changed the four-piece set after repeated requests. The pillows were all yellowed and full of stains and were disgusting. Finally, we got another one from the boss. In the new hotel, we brought new pillows and four-piece sets and asked the aunt to come over and help change them. It was the first time that I wasted an hour in this hotel and had to make the bed myself #The service has no sense of service. There is almost no one in the hotel. Call the boss. He always looked like he wasn't awake when he called, and didn't provide any disposable toiletries or slippers. He asked him if he wanted to lock the door at night because we were the only one living there. He said he would, but he didn't lock the door in the end, and he didn't lock the door the next day. They didn't help us take our luggage down, we carried it ourselves. This is also the first time I have encountered a hotel owner who doesn’t help with my luggage! #Location Transportation: You can only drag your suitcases around in the ancient city. It is inconvenient to park without any connecting tools. #The room facilities are very old, there is only one socket, the wooden boards are deformed, it makes a creaking sound when walking, and the toilet is broken. I moved to a different room and had to change the bed sheets and quilts. There was no cold water and extremely hot hot water came out. No toiletries were provided. The stairs were very narrow and it was inconvenient to carry suitcases. #The room view was left by the previous landlord. The things and paintings were all covered in dust and were old and shabby and had not been maintained or repaired at all. The bed sheets and quilt covers had not been changed after sleeping in them. They were covered with hair and dirt. After our repeated requests, we changed the four-piece set and the pillows were already worn out. Everything was yellow and full of stains, which was disgusting. Finally, we took new pillows and a four-piece set from the boss's new hotel and asked my aunt to come over and help change them. This was the first time I wasted an hour in this hotel and had to make the bed myself. , it felt like sleeping directly on the bed board, it was so hard that I didn’t sleep well the whole night #price/performance ratio There is no value for money at all. A hotel worth 100 yuan can definitely stay in a clean and tidy room in such a small county town. There is a room that can The boss who provided the service, maybe he didn't want to do this. He was a completely different person before and after paying for the hotel. It was extremely disappointing and a very poor experience!

還不錯吧，就是房間有點小

Originally, after changing rooms, I didn't want to say anything. But I was speechless when I changed rooms, but because of the attitude of the boss and the landlady, I was too lazy to say anything anymore. I arrived at the hotel in the afternoon and found a double bed room on the second floor. I put down my things, went out to eat, and came back to prepare for a shower. The water was very small, so the boss turned on the pump again. I won’t say much more when I lift the quilt, you can see for yourself. It's gray, there are hairs in unknown parts, and there are black marks. Then I went downstairs to find the boss, and I said that I really can't write you a good review like this. So far, I have looked for him three times. Then the boss came up and dusted off the dust, took off the hair and told me, this is nothing, it’s nothing. Then he said, Oops, the cleaner was negligent. It’s funny, the cleaning guy is just a wage earner, shouldn’t the hotel’s maintenance and rules and regulations require the boss to provide some snacks? Leave everything to the cleaners, and the boss can just count the money with his eyes closed. I have really been cleaning for eight lifetimes. To get such a small amount of money, I still need to have the heart of a boss. I have stayed in so many hotels and know many bosses. I hold regular meetings with employees to emphasize precautions, check hygiene, inspect rooms, and check before guests come. Although I hire someone to clean the store, I own the store and do business for myself! When something happened, he told me that it was due to negligence in cleaning. I don’t have any rules and regulations for opening a store, so I blame the employees for being lax. It’s okay if there is dust on the outside of the quilt, after all, business has been slow recently, but this is on the inside of the quilt! I have never encountered a boss who shirks his responsibilities so much. The big move is still to come. The boss came up and said that if it doesn't work, please return the room and I will return the money to you. I was shocked. Is this a hotel owner’s attitude towards solving problems? It was already evening by this time and it was dark. I asked the boss, what do you mean? I originally planned to stay in an inn, but now you ask me to cancel it. Am I going to sleep on the street? Then he said they didn't have rooms, only standard rooms, so I said let's change to a standard room. The boss said that the price of the standard rooms was different. I said was it my fault? The bed in the standard room is not as big as my double room, as if I took advantage of him by changing to a standard room. Then come outside. The lady boss said downstairs, we asked you to withdraw because we were afraid that we would not be able to meet your requirements. Dear friends who come to stay in the hotel, I would like to ask if it is clean and hygienic. Isn't this the most basic requirement for an inn? Is there anyone who doesn’t demand cleanliness and hygiene? In the end, they changed me to a standard room, and I didn't want to leave a bad review. But let’s take a look at the contents of the standard rooms. I have brushed these slippers three times. You can take a look at the water. Dirty things on the towels, dirty things on the quilt, hair on the pillow, the bath is empty. Is this all the fault of the cleaners? Cleaning has to give birth to eight heads and six arms, and everything has to be done. Or is it all because the customers are pretentious and don't know how to ask the boss to add some extra? The nozzle won't stick, so I have to hold it with one hand to wash it. On such a cold day, the standard room actually has a water heater with a storage capacity of only 40L. Those who have used a water heater should know what this means. I finished washing my body and there was no shampoo, and it was already very cold. If two people come to stay, they may have to wait for two hours☺. I wanted to move the stool over to put my bag on it, but as soon as I picked it up, it snapped into three pieces. All my remarks are just facts, without any personal grudges. I will evaluate the equipment I use. There is no need to find faults or find faults at all. It's just that when I stated the facts in the store, the store owners were very dissatisfied, saying that they couldn't meet my requirements. I can't let others tell me true things. The store owners also felt that they were cheating. In addition, I only touched one set of facilities in the standard rooms, so I didn’t bother the boss to clean them up. Good luck to the next friend who lives in a double room or a standard room on the second floor. Friends who don't have clean and hygienic needs are welcome to come!

房間裏至少20個蚊子，打死十多個還在嗡嗡叫，木質樓隔音太差，衹要有人走動基本沒有隔音。

古城內，民國時期的木樓，很有韻味，衞生乾淨，隔音差，一樓潮濕，其他都可以

The sound insulation is too bad, the mattress is not flat

非常棒的民宿酒店，老闆人也不錯