Guest User
August 13, 2024
I had a generally positive experience at Prestige Beach House. The hotel's location was excellent, within walking distance to the main street, beach and city park. The room was comfortable and spacious, with a range of amenities like a coffee machine, fridge, microwave and even a sofa. The spacious balcony was a lovely touch, offering plenty of space to relax. The staff was friendly and very quick to respond to any requests or concerns. However, I did have one issue with housekeeping. They were overly eager to clean, and as a result, threw away some of my personal belongings. Specifically, a bag of straws I had brought from home disappeared, and two empty water bottles I left on the desk were discarded. The water bottles were not in the recycling bin or trash, but rather on the desk, clearly intended for reuse. The hotel has a water fountain for refilling bottles, and I had planned to use it. Housekeeping had no business throwing away my property, and I hope the hotel will address this issue. Overall, I would recommend this hotel for its great location and comfortable rooms, but suggest that housekeeping be more mindful of guests' personal belongings.