Family-friendly Hotels in Krakow

The location is very good. In the Old Town Square, it is a five-minute walk from the Textile Hall. There is a restaurant with rice and fish in the vicinity. The environment is excellent. The hotel is small and fully equipped. The breakfast is very rich. Traveling will also help to book a car. There is a convenience store opposite. Low-key but warm hotel.

We recently stopped at the AC Hotel by Marriot Krakow for a three-day city break. Let’s talk about the positives first… The hotel is in a great location, it is not too far from the city centre but is on the outskirts, a few minutes’ walk from a large green recreational ground which was lovely. A Bolt (Somewhat a European version of Uber) was almost instantly available at the hotel, and we never waited more than four minutes. A Bolt cab into the city was approximately £2.50 which was great too. The hotel is clearly very new, and this shows with its modern design and use of LED ***** lights which look amazing at night-time. The reception area is modern, has free coffee machines (for use between 1000 hours and 1600 hours) and has a bar within, which again, is very nice. The spa was lovely and is included within the price of the room. We visited at approximately 0900 hours, and it was very quiet which was nice, at one point, we were the only people within the spa. Though, don’t allow looks to deceive you. There were some annoyances with the AC Hotel by Marriot Krakow, and I think it is important to raise them. Firstly, the hotel is next to a building site, which is not evident from the pictures of the hotel’s website or online listings. We paid for an upgraded room with a balcony so you can imagine the disappointment when we learnt it was overlooking a very loud and dusty building site – so much so that the balcony was unusable. Secondly, the AC. (Not the name, the air conditioning!). This hotel uses the AC controls which link in with the windows and doors to prevent loss of energy, which is all well and good when it works. Ours seemed to glitch out constantly and as such locked the AC in the off position. We rung reception after spending a few hours in unbearable heat to be told that there was nobody who could help in the evenings and that they’d send someone in the morning. Fine, so we went to bed only to be woken by someone an hour later who said that they had come to look at the AC. We got up whilst the lady, what can only be described as “faffed” with the AC and then shrugged her shoulders and left – without resolving the issue. Now, if we could have opened the window, or the balcony door, to solve the issue then it wouldn’t have been as much as a big deal, yet it was a trade off between unbearable heat or construction site noise and dust. Another annoyance is when we ordered room service. We telephoned down to the bar and asked if they sold “Sauvignon Blanc”. We were told that they did and that it was however much. I asked for two bottles, and they said that they’d send someone up with it. 45-minutes later, the first waitress arrived with a trolley, an ice bucket, two wine glasses and two bottles of Chardonnay. We explained that we had ordered Sauvignon Blanc and that we would be grateful if she wouldn’t mind swapping it for the correct wine. She took the two bottles away and said that she would return. 20-minutes down the line, she r

We were in Poland for a wedding, my daughter wasn't too impressed with this hotel until she walked into the building. The outside looks unremarkable, but once inside your opinion changes immediately. As a Diamond Member we were upgraded to a King Junior Suite and it was very much appreciated! The Front Desk was attentive and polite. We received our warm cookie and headed up to our room. OMG, it was huge compared to the room we just came from, even the bathroom was large. We had so much room and space to spread out. The Executive Room was nice and we enjoyed the evening entrees, especially the soups. I can't say enough nice things about this executive room. The staff were always pleasant and helpful. Although crowded at times, there was always enough food and hospitality. The breakfast was great. Lots of selections and ample food. We didn't try the made to order omelette as it looked like it could feed two people. This hotel exceeded our expectations.

Wawel Castle is next to the hotel (about a 6-minute walk) and the old town is behind the hotel (about a 15-minute walk to the Church of the Assumption of the Virgin Mary). I recommend the Sheraton Hotel, which is spacious and has a view of the river rather than the old town center, and is suitable for river walks. There are group tourists. Friendly staff, breakfast was good too Only the bathroom needs some repairs.

From the moment we arrived til we left, the staff couldn't have been more attentive, friendly and helpful. The hotel is ideally situated and it meant we could walk everywhere. The room was bright and airy and very clean. The complementary water was very welcome. The bed was very comfortable. The only negative would be the room was very warm even with the air conditioning. Breakfast was superb-enormous choice and it was lovely to be able to order eggs how you like them. The spa looked very welcoming, but our days were so busy we just didn't have time. Krakow was fantastic and if we ever return, we'd definitely stay here again.

Wonderfully traditional hotel in Krakow. Immaculate throughout with friendly and helpful staff. Our room was very big, and well-furnished with comfortable bed. There is a good range of food available for breakfast and we were offered freshly cooked eggs to our taste every day. The location is superb being very close to the main square yet just far enough away to be peaceful too. We wouldn’t hesitate to recommend this hotel and would definitely stay here again when returning to the city.

Beautiful hotel just a short walk from the city center of Krakow and a stone's throw from Wawel Castle. Location is perfect, and the hotel itself is beautiful. The rooms are gorgeously appointed, and are attended to with incredible detail daily (you even get a fun, historical printout of a local tale, along with the weather forecast each day in your room). Don't miss dinner in Fiorentina, the hotel's Michelin restaurant.

The hotel is the on the verge of old town, pretty far away. It's okay for business travel. I like it because the room is bigger comparing to other four star hotels in downtown.

WiFi: Good quality, reliable connection. Cleanliness: Very good throughout the hotel. Comfort: Comfortable beds and pillows; however, the towels could be improved. Staff: Polite and smiley, though could be a bit more engaging. Food: Enjoyed the mocktails, but breakfast could use a wider selection of fruits. Location: Excellent, close to the tram stop Cystersów, just 2 stops from the main railway station and 3 stops to the city center. There is also an underground parking available. Atmosphere: Modern, industrial vibe. Value for Money: Good option for a short stay, offering excellent value near the city center.

I would highly recommend Niebieski Hotel to my friends and family. People who work in this hotel are welcoming, helpful and professional. All the emails with my questions regarding reservation were responded quickly. Rooms are spaciaus. The style of the rooms is very cozy (a lot of beutiful blue details). All meals in the Niebieski are very delicious. Spa treatments are very good. One of the most customer friendly places I ever visited.