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Latest Hotels Reviews for Kumarakom

Paradise Resort
3.8/558 Reviews
Me and a colleague booked this resort for a 1 night stay on 18th September through MMT as part of a business meeting with a client based out of Kottayam. We were traveling from Bangalore and reached the resort at 12pm as per the check in time stated in the booking confirmation, but from reception it was told that they've recently changed the check in time to 2pm however it wasn'tcommunicated to us. After talking and waiting for about half an hour they've alloted the room. Below are our specific experience at Paradise Resort, Kumarakom: 1. Food options in the menu weren't available. Said that there is a party going on for another group, so cheff is busy with that and only limited items are available for other guests. 2. We were having a beer sitting at the varantha of our cottage. Then a staff came, said that he's the GM of the resort and told us there is a police officer and group of friends staying in the resort (two cottage after ours), so we cannot have beer in our cottage's varantha. But this group of people were enjoying drinks in front of their cottage and walking around the property with liquor. So we had a little bit of argument, and our point was ”the rule within the resort should be same for all guests.” The GM wasn't ready to accept that and behaved us in an unprofessional tone. He was often saying he's the GM, also said that they've contact with politicians, police and local leaders, so if you doesn't want to stay then you should leave. It was clear threatening and an unacceptable way of communication from a person who should be treating all customers equally. 3. Finally we complained at MMT and vacated the resort 2 hours after check-in. Even when we were leaving, the way staff and GM communicated was inappropriate. 4. After vacating, we've booked Abad Whispering Palms (a nearby resort) and stayed there overnight. It was an amazing experience at Abad and from all staffs. 5. Overall, Paradise Resort management should give some sort of hospitality training to their staffs. I believe some of the reviews they've on google or other booking platforms are paid reviews. At present this resort doesn't even qualify for a 1 star rating.
The Zuri Kumarakom Kerala Resort & Spa
4.2/540 Reviews
This place clearly is past its prime from the looks of it. Our Deluxe Lagoon view room is past its ‘best by’ date. The furniture is fraying, the mirror has big stains, the room had a stink when we checked in, the aircon works only at one setting - 19 degrees. The woodwork has been shoddily repaired, the glass door has turned yellow with grime. The maintenance and upkeep of the property evidently de***ds serious attention. Sadly, when I attempted to show some pictures of the room to the ***agement, it barely caused any concern. I was informed that the extended Covid lockdown - and the tropical climate and moist air, has taken a huge toll on the property. In other words, we really can’t do much! However, supposedly a revamp of the property is underway - doesn’t help us though. While the explanation maybe valid, the nonchalant response was galling and totally unexpected. And any way, why shouldn’t we, as paying guests, expect better? At breakfast this morning, the papaya was un-ripened, the pineapple was overripe and discoloured. And the best. - they couldn’t find decent, fresh and ripe local bananas to serve! At lunch, the Thai green curry was spicy - so spicy and none of us four could eat more than one spoon. We refused to eat it and asked them to take it back. Yet amazingly, it appeared on our bill - no apologies offered. Naturally, we refused to pay for the dish. Quite eventful first 24 hours.
Taj Kumarakom Resort and Spa Kerala
4.5/541 Reviews
Great service, I really enjoyed my time there. The view was so beautiful l, it was mesmerising.The staff were really accommodating and helpful. Priya -fom Alan-f&b Vishnu-Pool,vinaya-FO were the sweetest. The food was great, the chef personally came and spoke to us. We felt really welcomed.
Rhythm Kumarakom
4.2/562 Reviews
Good experience, overall a good properly, but little bit costly. Ambience good. Food is nice. Service is good. Good service by restaurant and food and beverage department. Even-though we booked for vishu sadhya as we stayed on vishu day, they cancel-led the sadhya due to less order. But the f&b manager mr. Haneef individually informed as about the cancellation but promised that he will arrange a mini sadhya if we require and we agreed and they arranged the same. It was delicious and good service by the entire team. Thank you for making our celebration wonderful
Kumarakom Lake Resort
4.7/541 Reviews
Our stay at the resort spanned six nights from September 22, 2024 to September 28, 2024. KLR has the most amazing property in Kumarakom which none of the other hotels in the area can match up to. The gardens are well maintained, the rooms are luxuriously comfortable and the authentic Kerala food is to die for. The level of service was outstanding, and the staff were highly trained and maintained a positive attitude from the moment we checked in at the reception, through to the restaurant staff and housekeeping. The resort's welcoming nature and readiness to assist with a smile were evident throughout our stay. The enthusiasm and positive vibes from the team that attended to us made our visit unforgettable. It was one of the most relaxing holidays at a resort where we felt at home. We want to extend our gratitude to everyone who contributed to making our stay comfortable. We particularly want to highlight the front office team: Gloria, Krishnaraj, and Front Office Manager Arun, also the restaurant staff: Adith, Gokul, Jobita, Aarthi, Tom, Agya, Hrithik, Mandanai, and restaurant manager Johnny. Chef Prashant curated a special dinner for us every night with mouthwatering Kerala specialty dishes. They all excelled in their roles, treating every guest with a smile. Lastly, we want to mention Kavi, the events manager who not only welcomed the guests when checking in to the hotel, to serving welcome drinks with a smile, to luggage handling, and also organizing the daily evening sunset cruise. Kavi’s photography skills are impeccable and every evening he went out of his way to click amazing photographs of the guests amidst the beautiful scenery. Kavi is truly versatile. Staff members like Kavi are invaluable to any team or organization, as they elevate the overall service quality and image of the resort. We commend the team for their excellent work and look forward to returning to KLR someday. We will share with our friends and family in Bahrain, the warmth and hospitality we experienced at KLR. If you ever wish to visit Kerala and experience the backwaters, KLR should be your only choice. Thank you KLR.
Coconut Lagoon Kumarakom- a CGH Earth Experience
4.6/541 Reviews
One of our favourite hotels in Kerala! The location and grounds are stunning. Arriving by boat adds a charm to the hotel, ***** with the musical welcome. The staff are all wonderful and go out of their way to ensure you have everything you need. The rooms are a little dark but comfortable and the outdoor bathroom open to the sky is a nice touch. Lots of complimentary activities including a cooking demonstration and a sunset cruise. Shout out to Prateesh who took us out on an electric bike tour through the village. Using his contacts, we were invited into a village house and the garden of another who was making toddy. Prateesh came to find us later in the day, to give us a taste of toddy. Exceptional customer service. The yoga class here was definitely a case of third time lucky on my tour and was well delivered for a mixed ability class. The butterfly garden with the knowledgeable Anjana was another highlight. One of the nicest pools on our trip and most of the time we were there, it was empty. A great hotel I would love to return to.

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Hotel Information for Travelers

Number of Hotels31
Number of Reviews681
Highest PriceINR 151,720
Lowest PriceINR 3,241
Average Price (Weekdays)INR 19,824
Average Price (Weekends)INR 20,743