Azureva la Londe les Maures

Hotel from hell! The hotel is in a beautiful setting in the grounds of a vineyard. That’s the only positive thing to say. The reception is only open at limited times, the pool is tiny for the number of guests, the rooms are just awful and not been decorated since the 70s I believe. Tired, run down, ripped curtains and dirty walls. Ancient bathroom and felt like prison cells. We had booked the family room which comprised of a main door into a hallway with two separate rooms. A great idea in principle but the rooms were just dreadful. So bad that we’d booked and paid for two nights but only stayed one. Had we not had a long drive from the uk - we would not even had stayed the first night. We checked in and reception advised the restaurant was open from 7-9, no need to book. We had a table, few drinks from bar ( friendly barman) and then went into dinner around 8. Was shouted at by a member of staff that we couldn’t come in! He didn’t speak English snd our French was limited but he basically said no tables inside. It was half empty and we said we’d eat outside and had a table. He then said there wasn’t enough food. It was a buffet and there was lots of food. Then he said we didn’t have a ticket. We explained ( with help of google translate and a helpful French lady) that we’d arrived that afternoon and reception hadn’t told us to book/pay in advance. We had two tired, hungry children and I said we’d happily wait until just before 9 when they closed so everybody with tickets had eaten, and we’d eat what was left. He was rude and just shouted and waved in our faces. We’ve never felt so humiliated, our children were embarrassed and we would have left immediately but it was too late to find somewhere after driving all day. We left first thing in the morning - even though we lost money on 2 nights - but couldn’t stay any longer. The rooms were depressing, dated and it really felt like the manager just didn’t like us as we were English. I strongly advise not to stay here - you will be disappointed! The photos on the website are misleading of the reality!