Galaxy Boutique Hotel

I was a little worried after reading a few bad reviews and didn't dare to book. Because it was newly renovated, there was parking, and it was within walking distance of the famous church. So after some hesitation, I still booked it. Unexpectedly, it was super good. We booked a family suite with 2 rooms, a living room and a kitchen. The front desk was very enthusiastic and the service was also very good. When they saw us speaking Chinese, they immediately switched to say that they could speak Chinese. Later, when we chatted, we found that the other party was from Hong Kong, very enthusiastic and polite.

房間很乾凈，裝修現代。我們遺落了一些衣服在衣櫃裏。酒店非常及時和我們溝通，還幫忙將衣服郵寄給我們。非常感謝細心周到的服務。

It is better to avoid hotels run by Chinese. The town had a power outage that day. I arrived at the hotel at 6 o'clock and was told that there was no electricity and no hot water. New Zealand is still very cold in early spring. If you choose to stay, you have to pay half of the room fee, otherwise you don't stay. I asked why I couldn't contact the agent in advance to inform us. The hotel front desk replied that there was a power outage and she didn't have customer information! Please, even if New Zealand is a village in 2024, it won't be like this, right? But I believed it at the time and checked in. At night, I thought I needed to tell Ctrip. I don't know how Ctrip communicated with the hotel. I checked out at 8 o'clock the next morning. The same front desk stopped me and hoped that I would withdraw my complaint. I thought it was funny at the time and asked her directly, "There is a power outage now. How did you receive the message from the agent?" She couldn't answer and said that she checked it on her personal network. I asked her directly, "Why didn't you tell the agent about the power outage yesterday?" She couldn't answer and stammered in poor Chinese. I was in a hurry to get on the road and didn't want to pay attention to her, so I let her give me the key and left." It was National Day, and New Zealand had a tight supply of rooms. We asked the nearby B&Bs and they were all full. If she had told us earlier, we would have had a chance to change our itinerary. It is recommended to book an old chain hotel like Peppers. They have generators to supply power when there is a power outage, and the price is similar to this one or even cheaper.

為了觀星定的，一般般吧