Guest User
September 2, 2024
We were recovering from an overnight flight from Philadelphia to Lisbon. We had bags and I had a newly broken foot with a cast. Manuel took all our bags from the main st above the hotel entrance where our Uber had dropped us off. He also helped me to navigate the cobblestones. He could not have been more kind and hospitable. He checked our bags and sat us outside by the pool with an amazing view of Lisbon. Although we arrived at close to the 11 am close of brunch, they encouraged us to use the buffet. We also ordered ala carte brunch items as well as coffee drinks, Prosecco, and sparkling water. Everything at the restaurant was truly delicious. We stayed by the pool and enjoyed the beautiful day and the view. Felipa came by to check on us and was beyond thoughtful and hospitable. We thought she and Manuel were truly outstanding representatives of the hotel. We were in town for a Champalimaud Foundation event, so we have been in Lisbon quite often over the years. This was our best experience, outside of events held at Champalimaud itself, in our whole experience of Lisbon.