ALEGRIA Sun Village

ENTRO UN HOMBRE A NUESTRA HABITACIÓN POR EL BALCÓN EN MEDIO DE LA NOCHE. Hab 209 Como lo leen, felizmente nos dimos cuenta y gritamos lo más que pudimos. El hombre se tiro por el balcón hiper rápido. Terrible, lo siguiente. El hotel dice que primera vez que pasa no nos muestran las cámaras y dicen que no pueden verlas ellos tampoco. No dan ninguna solución, ni devuelven el monto de estadía. Obviamente ya pudimos seguir durmiendo. Por otra parte las moquetas de los pasillos dan asco (ver foto) . La habitación normalita. Más parece un 3 estrellas que uno de 4. Y bueno la seguridad brilla por su ausencia.

Really wanted to come on here and be able to write a glowing review but unfortunately I can’t. The main issue, and perhaps not something the hotel can help, is that during the stay, was that there were several groups of young school boys on a school trip, who were running riot throughout the hotel. The lobby, the restaurant, the pool; it was just chaos and made the hotel feel like a hostel. It really made the whole experience at the hotel feel quite uncomfortable as you were having to try and guess what time they would be in the restaurant to avoid the carnage. Whilst they were in the pool, no other guests were able to get in as they were throwing balls from one end to another, screaming and shouting. This was supposed to be a trip to switch off, which unfortunately did not come to fruition. Again, whilst not a staff issue, it would have been nice if they had a word with the teachers in charge to ask the children to be slightly more respectful of other guests. No need for an alarm clock in this place, the sound of your neighbours having a shower, flushing the loo or drawing the curtains is enough as the walls are so thin. Not only does the air conditioning take a while to take effect, the coolest it will get the room is 21 degrees, which is a country that reaches into the 30s, isn’t much use. It also doesn’t work when the balcony door is open (for fresh air) so you have to decide between being stuck in a stuffy room with somewhat cool air OR have the door open for a fresh air but be absolutely sweltering. The hotel is definitely more of a base than somewhere you can stay for the whole trip. Nothing really happens at the hotel- no entertainment, no shop, nothing. The main town centre is a 20 minute walk, slightly uphill, which to be doing everyday, just for something to do, isn’t ideal. Unfortunately, I won’t be staying here again, or be recommending the hotel to anyone, just because I don’t believe it is worth the money I paid.

This was booked via "last minute dot com", hotel was advertised as 4 stars (it wasn't). Lots of the standard amenities on the last minute website were not apparent (e.g. Iron and Ironing board in every room), but also everything you would expect of a 4 star hotel were "additional extras" such as parking (16 euros per day), safe access (5 euros per day). That said the staff were awesome and friendly and lovely to my son, so I forgive them a lot of problems. However the biggest problem was they accept block bookings from large parties, which ruined the last two days of our vacation. If you are young and get a cheap deal go for it, if you are a miserable old git like me with kids - avoid... A big call out to Ibrahim who was my favorite person on the staff...

Excellent stay, lovely hotel. we was given a lovely sea view room and a bottle of bubbly because it was our wedding anniversary! Very clean hotel and the breakfast was lovely and everything was presented very nice. Drink from the bar was a good price too.

Just booked yesterday ! The staff at reception is so rude and honestly regret it already , the manager seems lovely but couldn’t help with rooms. Booked 4 people and got one room , when asked to change to two rooms although we were told yes at first and told to wait for an hour, then we were told it would be an additional €25 per night ! the hotel is empty and looks completely closed Honestly huge dissapointment Not a family friendly hotel :( I wouldn’t mind paying extra but not after waiting an hour and being told off so rudely