I requested a 1st floor room when I arrived,
The service representative at the counter stated they were full,
As I looked around the parking lot and viewed into other rooms they were empty,
I am going to assume these are a first come first serve as at the time I made my reservation it did not give me an option to request a first floor ground level room.
This was the second time staying at this location,
1st time was perfect back on 05/24/2024,
But this 2nd stay on 06/14/2024 was not so perfect,
The small refrigerator was noisy, I was placed on the second floor even though I requested a 1st floor (bad knees and heavy luggage),
I honestly do not believe I will be using your services next, for the billing of $137.00 it was not worth the stay this 2nd time.
Maybe others will but I will not be.