Hotels in Kensington, London

The location was a great, very near to tube station. However, the station is not handicap friendly. Lucky the flight of steps are acceptable. The hotel is kinda dated. Breakfast is so so, not worth buying. Not many varieties and remains unchanged day after day. Worth staying is rates are cheap.

The location is good as it’s 3 minutes away from the underground station at earls court. The room is basic but clean. However the air conditioning is not working well, thus will not recommend for stay during summer.

Always enjoy staying here but the hotel rooms are hit or miss. Last time I felt spoilt and this time I felt a little let down. Room seemed older, noisier and really warm. Luck of the draw I guess but always convenient.

Visit here often for work. The location is fantastic and the staff are always helpful and nice. The staff that work the Starbucks cafe in the lobby Ali, and Goitom always great me with a warm hello and go above and beyond.

This is my first time staying in this hotel. To be honest, I was really surprised. When I saw it on Ctrip, I thought it was very good. I didn’t expect it to be better than I expected. It’s the best hotel I’ve stayed in in London. It is the best among them, not one of them, it is the only best. It is really a blessing to have such a big room to live in a place like London where land is so valuable. First of all, let’s talk about the location. It’s not far away. There is a subway station, Imperial College London, the Royal College of Art, and the Royal College of Music nearby. There are three museums near the university, the Victoria and Albert Museum, the Natural History Museum, and the Science Museum. Just across the road are Kensington Park and Hyde Park. There are also many business districts. Secondly, let’s talk about the hotel apartment. The lobby is not so exaggerated but very simple. Each room in the hotel has a bathroom. The rooms are separated from each other so that they will not disturb each other. You can see Kensington Palace from the balcony. Sitting on the balcony Drinking tea is very comfortable. All the appliances in the kitchen and laundry room are from Siemens. The hotel also thoughtfully prepared a food basket for us. The refrigerator is equipped with drinks, sparkling water, milk, eggs, etc., and all toiletries are provided. It's from L'Occitane. Next is the service of the hotel. Every staff member of the hotel is very enthusiastic and serious about serving the residents. They are eager to answer any questions you have. The room is cleaned carefully every day, and even the jelly cat toys we bought are cleaned for you. We were neatly arranged, and every detail was handled perfectly. It was the best hotel apartment I have ever lived in in London. In the past, there was no place to wash clothes when traveling, and it was very troublesome to find a laundry room. This The hotel solves all your inconveniences. Let you feel the warmth of home when you go out. I thank all the staff of this hotel and look forward to experiencing your ultimate service next time you stay!

This is a very nice hotel, in a prime location. As I was visiting for a stint in the National Archives in Kew, it was ideally placed for me between That and the super busy inner city. The rooms are small but comfortable. The whole place is squeeky clean, which was more important for me than size - I did not plan to be in the room other than for sleeping. The area is teeming with nice cafés tto grab breakfast, which I usually prefer anyway to eating at the hotel. The rooms could do well with a small fridge, even though I am not a minibar user. The staff are super nice and helpful, I really felt welcome.

I stayed at this Best Western for 1 week in April 2023. Good points: - Location - fabulous location, few mins walk to tube station and Earl's Court full of restaurants/bars, shoppes, cafes, etc. - Room - I had a refurbished room which was very clean and new. The bed was extremely comfortable, w/c was clean. I had no problems with room noise but I was out of the room during the daytime (see below) - Staff - very pleasant and friendly. I appreciated the front desk asking for my opinions about the hotel on leaving. Not so good points: - The hotel is still being refurbished. This means that the main lobby, such as it is, looks like a construction zone. Work is done during the day so if you are in your room after 8 or 9 am , you will experience noise until about 5pm. Once the refurbishing is completed this should be a great hotel, and hopefully will maintain affordable rates. There was a simple sign indicating the ”Best Western Boltons Hotel” on the front door, so it was not an official Best Western sign w/logo, etc. To make it easier for patrons to locate the hotel it would be simple to print out a large colour sign, with BW logo, so you can identify the hotel from a distance when walking by.

To start, when booking a hotel I always critically read the reviews and research the area. Additionally, a relative stayed at this hotel about six years ago and liked it. The hotel is in a wonderful area. It is next to a tube station and just a short walk to wonderful museums. The area feels safe and not crowded with tourists. Now for the things that I did not like. Upon arrival at 10 AM, the Front desk told me that my reservtion had been canceled. I showed them my confirmtion, but they said it was canceled. So much for asking for an early check in. I had to call the reservation's number and the woman on the line quickly found my reservation. However, the Front desk now said that I should come back at 1500 to check in. My wife, exhausted from a overnight flight sat down and fell asleep on the lobby couch. Perhaps this was a sore sight, because now they found a room for us by 1100. The room felt smaller than what was stated for a Deluxe Double. The bathroom was small but clean although the toilet seat was loose and we had to continually readjust the postion. The refrigerator was not working. We informed the desk the next day, but it was not repaired or replaced until that evening when we called the front desk again, and the night manager himself came to fix it. I feel that all these forementioned issues are tolerable except for what I felt was the UNCLEANLINESS of the room. The dark carpet has numerous visible stains and it just felt dirty when walked on with bare feet. There were dark smudges and even a spot of dried blood on the bathroom door that were not attended to by the housekeeping staff. I have attaced a photo of this. The room was dusty and I had to wipe surfaces with a damp cloth every day during our five night stay. During our stay, not once did I hear hear or see a vacuum cleaner. In all, except for a great location, I was very happy to leave upon check out.

The hotel is located very conveniently to many attractions. The breakfast was terrific, perfect way to start a busy day of exploring the great city of London. The room was very clean and well equipped. We really enjoyed the stay and would definitely consider coming back in the future.

This is a serviced apartment. Someone will arrange the room and clean it, which is much better than the ordinary apartment. In the separate bedroom, the two children we brought can have their own beds to sleep, and the adults can finally rest well. The kitchen facilities are very complete, there are also dishwashers and microwave ovens, that is, the washing machine actually does not have detergent, but fortunately we bring ourselves or it is quite troublesome. The hotel is some years old and the facilities are slightly outdated. Apart from the absence of slippers and toothbrushes, other bath products are also available. Hotel location is very good, 2 minutes walk from the subway station, there are many supermarkets and restaurants nearby, many rankings are quite high, it is worth trying. We stayed on the 6th floor, the elevator only went to the 5th floor, and we had to go up another staircase. The hotel didn't have a concierge to help with the luggage. This is not very friendly.