With a stay at Crowne Plaza London - Docklands, an IHG Hotel in London (Docklands), you'll be a 2-minute drive from ExCeL Exhibition Centre and 9 minutes from O2 Arena. This 4-star hotel is 4.6 mi (7.4 km) from Tower of London and 4.7 mi (7.6 km) from Tower Bridge.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 210 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2022.10.15
I stayed here for 3 nights while working at an event at the nearby ExCel. After travelling from Scotland and spending the afternoon in the centre setting up for an event, I was looking forward to a clean and comfortable room to relax and have a good night sleep in. That’s exactly what I got. The room was bigger than I expected, very comfortably furnished and super clean. I liked being able to open the window as I like fresh air coming in. There was plenty of external noise from both the building site at the back (which my room was facing, but I was out working all day so didn’t bother me), and overheard aircraft. However, I never heard a thing at night with the window closed and I slept really well every night. Breakfast was very enjoyable, good quality, good selection, freshly cooked and well presented. It was ideal for starting my busy days. This hotel was absolutely perfect for my needs. Close to the venue, and a room which was lovely to come back to after very busy days to unwind and relax in. If returning to this area again, it will definitely be my first choice to stay.
With a stay at Royal National Hotel, you'll be centrally located in London, within a 5-minute drive of The British Museum and Leicester Square. This hotel is 1.5 mi (2.4 km) from Trafalgar Square and 1.6 mi (2.5 km) from Oxford Street.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a vending machine.
Enjoy a meal at Blooms Cafe or snacks in the hotel's coffee shop/cafe. English breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 1358 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided on request.
IIsabelle Rabeyrin2024.04.08
First booking via trip.com . Very straightforward. The hotel was only a few minutes away from Euston. Staff were very friendly and extremely helpful. Beds are very comfy and the room was spacious enough for the 3 of us. Late check out was a bonus and we could even leave our luggage at reception which was very handy. Would recommend and will definitely go back. This is a very big hotel and I was worried about noise level but we had a peaceful time.
The St Giles London – A St Giles Hotel provides a great place for travelers to relax after a busy day. The St Giles London – A St Giles Hotel offers a pleasant stay in London for those traveling for business or leisure. Boasting a convenient location, the hotel is just 1km from Charing Cross Station and 15km from London City Airport. Just a short walk from Tottenham Court Road Metro Station, traveling to most city destinations is a breeze. With multiple attractions nearby including The British Museum, River Thames and Big Ben, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. This hotel is particularly popular with those traveling alone.
HHUI MIN2024.06.04
We had a lovely stay at St Giles, London.
Well located hotel, near to Tottenham Court Road Station, bus stops, supermarkets, shops, eateries, theatres etc. From Heathrow Airport, we took the Elizabeth line to Tottenham Court Road Station and hotel was just a short walk away. The British museum was also nearby.
Hotel staff were friendly, helpful and efficient. As we arrived rather early, Nikki helped us to secure a room earlier than official check in time, so that we can put our luggages and rest.
The concierge guys were great, giving advice on how best to get to our destination. The Chinese gentleman, sorry, I didn't get his name, even helped me with my Bolt app bookings!
We booked 2 new twin rooms. Although they were small, they were sufficient for 2 pax in each room. All amenities that we needed were available and rooms were cleaned thoroughly when we returned from our sightseeing. There was no air conditioner in the rooms but weather was great, so we had no issues.
The breakfast served was excellent, with a wide variety.
Good choice for our short stay in London.
In the heart of London, with great transport connections, culture, shopping, and green spaces on your doorstep, Central Park Hotel is the perfect base for exploring all that London has to offer.
We’re less than 100 metres away from Hyde Park and Kensington Gardens, a three-minute walk to the Central Line via Queensway, a short walk from Bayswater and Paddington on multiple transport lines, and have good connections to all London airports.
Our 24-hour front desk is always here to warmly welcome you. If you’re after a drink or light bite, join us in our living room and bar. English and continental breakfast is served every day.
Our stylish rooms are designed to perfection, with health and sustainability as our top priorities. All rooms come with private bathrooms, toiletries, free wifi, TVs, tea and coffee, hairdryers, and irons.
Oxford Street is a five-minute tube ride away, while Buckingham Palace can be reached in 20 minutes. On your doorstep, you can find the West End, Kensington, and Notting Hill’s cosy pubs, shopping boutiques, world-famous markets, and restaurants.
GGuest User2022.10.21
The morning after our first night my friend and I noticed a bug crawling on one of the beds, we continued our investigation and noticed DOZENS of those crawling all over the twin beds we just spent the night in. We were exhausted the night before after coming back to hotel late and after having shower just jumped straight into beds - who would have thought we weren’t they only ones spending night in those beds! Quick research after our findings and we realised that those were BEDBUGS! Never in my life had I come across anything like this before, not even after being a student and staying at questionable hostels! We reported this to the reception and were offered another room. We didn’t move immediately in the morning and made an agreement that we would move in the evening when we would be back to the hotel. Coming back in the evening and reporting to the reception for a new room, we found one of the evening staff being rude to us and questioning if the bedbugs were from their hotel (like what?!?!?!?). Simple, we said, because we had photo and video evidence of bedbugs crawling all over the beds, we said! This quickly ended her argument with us. We then moved to our new room, where there was no obvious evidence of bedbug infestation, however being a reportedly new room, we found hair all over the floor in the bathroom of that allegedly “cleaned” new room. Unfortunately, being an extremely sensitive to cleanness person and following the events of the previous night, I decided to leave early and not spent another night in this disgusting hotel. My friend, who had a flight early next morning however had no chance and spend a little longer and left at 04am. The evening I decided to leave I started coming out in rash, which had only been getting worse ever since. The intensity of the itch is like nothing I’d ever experienced before - it stops me from sleeping, it drives me absolutely mad, no matter how much I try, one can’t look professional when they have bite marks all over their body, including the face, ears, neck, fingers, hands, forearms - ie areas one can’t cover up - and needing to constantly scratch herself! This obviously has affected my work! And the itch is no better even 6 days later!! In fact, the bite marks are now swollen, causing swelling of my fingers, the scratch marks are now bleeding and I am the most irritated I’ve ever been! Let me emphasise, this is six days later and I genuinely don’t know how much longer I’m yet to suffer! I have obviously filed a complaint and have been contacted by the hotel - they are “kindly” offering to compensate the cost of my medication (as I am now on antihistamines - which don’t work really, as I can’t take the stronger type due to its sedating effect, as I have to continue working and driving; as well as steroid cream) and the cost of my dry cleaning. HOWEVER, despite multiple email exchanges and telephone consultations, they are not planning to refund a 100% of our payment, the argument being
The Days Inn Hyde Park is an ideal spot for travelers wanting to discover the city. The Days Inn Hyde Park offers a pleasant stay in London for those traveling for business or leisure. Boasting a convenient location, the hotel is just 400m from Paddington Station and 19km from London City Airport. The closest major public transportation, Paddington Metro Station, is only 300m away. There is no shortage of things to see in the area, with the Kensington Palace, The Rolling Bridge and Madame Tussauds London all nearby. When guests have some time on their hands they can make use of the onsite facilities. Guests of this London hotel can make use of the parking facilities. This hotel is a popular accommodation for guests traveling with families.
Room was clean and good. Lots of storage spaces for your stuff. Staff were really nice and humble. And location was really convenient and very close to Paddington station.
The only downsides were room service and breakfast. We stayed there for 3 nights and they didn't even clean the room once, even after requesting them to. Instead they gave us bin bag to empty our own garbage bin which felt really weird.
The breakfast was sooooo bad. We mostly had breakfasts outside even though we paid for breakfast (included with room booking). I felt they can improve the breakfast for the price we are paying. Even the cheapest hotels have proper English breakfast.
Our hotel is in the east of the city, a five-minute walk from Old Street Station, and 10 minutes from the bars and restaurants of Shoreditch. The Tower of London and the British Museum are both less than two miles for us. We have a fitness center and a free breakfast to help you start your day.
GGuest User2024.02.22
We stayed here for one night on Tuesday 20th Feb in rooms 302 & 306. The hotel is a 5 minute walk from Old Street station - you turn right just passed the Sainsburys local shop and it is just around the corner. We checked in around 4pm - the 2 members of staff who checked us in were very polite, friendly and helpful. The rooms were a very good size with a huge TV opposite the bed and a seating area with fridge and 2 bottles of complimentary water in the room. The shower room was a good size and the shower was a double unit so plenty of room to move with a rain shower and a hand held attachment which could be taken off the wall. There is good quality shower gel, shampoo and conditioner in the shower and handwash and body wash by the sink. There is a hairdryer and iron/ironing board in the room. Tea & coffee is also provided. The double bed was very comfortable with high quality bed linen Breakfast was included - there was plenty of choice. Cereals, fresh fruit, yogurt, muffins, croissants, bread, jams, marmalade, orange or apple juice, selection of teas and coffee. The hot selection included bacon. beans, eggs, sausage, mushrooms and tomato and was all very tasty. Cannot fault the service at this hotel and it is all spotless. Check in was very efficient. The room card is required to use the lift from the ground floor - this did seem to be a bit hit and miss and sometimes we had to scan it 4 or 5 times before it worked.
The Alhambra Hotel provides a great place for travelers to relax after a busy day. The Alhambra Hotel is an ideal choice for travelers who want to take in the sights and sounds of London. The hotel is only 400m from St Pancras Railway Station and 17km from London City Airport, giving guests a number of convenient transportation options. Transportation around the city is also convenient, with King's Cross St. Pancras Metro Station within walking distance. This hotel is located near many of London's attractions including King’s Cross, The British Museum and Russell Square. This hotel makes a great place to kick back and relax after a long day of sightseeing. This London hotel features parking on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent.
GGuest User2022.09.26
My husband and I stayed at the Alhambra Hotel for two weeks - our sixth stay since 2008. The Alhambra earns our five-star rating by ticking all the boxes: perfect location near St. Pancras/King's Cross rail stations; comfortable, clean, and well-maintained; friendly and helpful staff; convenient amenities including taxis arranged to and from the airports and discount tour tickets; and reasonable rates. We really enjoy being able to count on the Alhambra as our ”home away from home” as we hop on the Tube or bus to explore London, or take the train for day trips such as Blenheim Palace. We’ll be back!
With a stay at President Hotel, you'll be centrally located in London, within a 5-minute drive of The British Museum and Leicester Square. This hotel is 1.4 mi (2.2 km) from Trafalgar Square and 1.5 mi (2.3 km) from Oxford Street.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Saracen's Carvery or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Stay in one of 523 guestrooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
GGuest User2024.02.26
This was the second time staying at this Hotel. Sadly, this experience was not as good as the first. I asked for a quiet room and was told it was what I had but as soon as we got in there the noise started. There was works going on at the Hotel which I had not been informed about on check in. Had this not been the case, my score would have been higher as you cannot fault the breakfast, so much to choose from and the Staff are all polite. friendly and helpful. I would definitely stay here again though as it is excellent value for money.
The Dreamtel London Kensington provides a great place for travelers to relax after a busy day. The Dreamtel London Kensington is an ideal choice for travelers who want to take in the sights and sounds of London. The hotel is only 1km from West Brompton Station and 19km from London City Airport, giving guests a number of convenient transportation options. Transportation around the city is also convenient, with Earl's Court Metro Station within walking distance. This hotel is located near many of London's attractions including Holland Park, Natural History Museum and Victoria and Albert Museum. This hotel makes a great place to kick back and relax after a long day of sightseeing. This hotel is a popular accommodation for guests traveling alone.
GGuest User2024.06.18
The location is good as it’s 3 minutes away from the underground station at earls court. The room is basic but clean. However the air conditioning is not working well, thus will not recommend for stay during summer.
The Safestay London Elephant & Castle provides a great place for travelers to relax after a busy day. The Safestay London Elephant & Castle is an ideal choice for travelers who want to take in the sights and sounds of London. Boasting a convenient location, the hotel is just 2km from Waterloo Station and 14km from London City Airport. In addition, Elephant & Castle Metro Station is just a short walk away. The nearby area boasts an abundance of attractions including SEA LIFE London Aquarium, Tate Modern and Imperial War Museum. After a long day of sightseeing, guests can retire to the comfort of the hotel.
XXiaogaoleben2023.05.02
The room is smaller than it looks in the photo. The window in the quadruple room I booked is very small and can only be opened a little because all corridors have fire doors. So the room ventilation is very poor. It would be a disaster if you encounter a tenant who is not very hygienic. There is a queue when the bathroom is busy, and the water in some bathrooms is not hot enough. After staying there for two days, I started to get familiar with it. All the staff are relatively friendly, and there is a lot of customer traffic, with many families and student groups checking in. There is a supermarket next to it where you can buy coffee and food. It is also convenient to take public transportation to various attractions.
Facilities: It's pretty good, but some guests don't take good care of it and the bathroom is often dirty. Especially the public bathroom in the lobby on the first floor.
Environment: The sound of walking on the floor and the sound of doors opening and closing is noisy, but it is within the tolerance range.
Facilities: The wifi and terrace are very good, so you can sunbathe and surf the Internet in summer. The indoor lobby guest seating area is large and comfortable.
Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
GGuest UserBe careful of being unknowingly charged with a ‘discussionary charge of tips’ (supposed to be A Conpulsory charge of tips, don’t be fool by the name, it is non-discussionary) AFTER CHECKING OUT of the hotel. I was being charged with a discussionary charge of the tips on the credit card automatically without being informed upfront after I checked out and left the hotel.
When I checked out, i was informed at the counter that they were closing their account for previous day and they would help me check out my room and email me the invoice of my stay after they finished closing account. As a result, I innocently left the hotel since I thought a 5-star hotel would not have anything gone wrong. However, I was totally wrong until I saw extra charges on my credit card while not receiving any so called invoice from the hotel at all. I then reached out to Trip.com to request for the invoice that they have promised to send to me and it was then I was informed that the extra charges were from a discussionary charge of tips. I wasn’t happy about the way this was done hence I requested for a refund for this since it clearly stated this is a DISCUSSIONARY fee, not a compulsory fee. However, I was informed that this is a Non-refundable fee and my request was denied.
Out of so many hotels I have stayed, it is unbelievable that in a 5-Star hotel, I was forced to pay something that wasn’t even being informed upfront. In addition, with the fee name suggested, it is a discussionary charge of tips NOT a compulsory charge of tips, the hotel has forced the customers to pay it as COMPULSORY CHARGE OF TIPS.
In addition, the hotel services were very inefficient and lot of rooms for improve. We ordered for an in-room meal and we were told that it would take about half an hour to deliver. Hence we waited, and until an hour later, there was no update on our meal and we had to make a call again to check for the progress of our meal. It was then we knew there was a delay in the meal. By the time we done with our meal, we made the call again to request for someone to collect the plates, we literally waited for more than an hour and had to call twice before someone came to pick up the plates.
This shouldn’t have been the service received in a 5-star hotel and the worst of all, the hotel should have more transparency in their charges and should have informed the customers on the charges upfront before the actual charging. When we signed for the amount paid for the meal, there were no statement on the discussionary charge of tips at all, and we didn’t expect there would be as we were not even informed.
It is not that we are unwilling to give the tips and we did give the tips during the stay. However, it made us very uncomfortable that we weren’t informed anything upfront and it was charged to my credit card AFTER we CHECKED OUT of THE HOTEL. It made us feeling very unsafe to provide the credit card to the hotel as they can charge whatever charges they want after checking out the hotel. In addition, it is a discussionary charge, isn’t it should be discussed before I was being charged? If not it should be called a a compulsory charge of tips.
GGuest UserAbsolutely loved our stay there, would definitely go again. Food was pricey but lovely nonetheless. Location is ok but access to people going my foot could be easier, and prices could definitely be lower, but overall a great experience still.
GGuest UserJust leaving Holiday Inn Sutton and have had a truly wonderful stay. This hotel was used as a base for exploring London and surrounding areas and can't recommend highly enough. Ok we're not talking 5 star luxury, but if you're looking for that common sense should tell you to book elsewhere. However if you're looking for CLEAN (so important) and comfort with EXCELLENT staff then this will be for you! Staff are honestly some of the best I've encountered (even in 5 star hotels) and I don't say that lightly. Restaurant, front desk, housekeeping, health club all an absolute credit to the hotel and brand. Thank you. Nothing was to much trouble and you made our stay really great. It's the morning and evening acknowledements and friendly vibe and all the little touches that really do go a long way. We'll be back and would highly recommend this hotel and if there's a way to reward staff on duty 27th-29th August 2022 please do :)
GGuest UserThis is a beautiful old building that has been made a boutique hotel. We started in a ground floor room then we’re upgraded, at management’s initiative, to a third floor suite. Both rooms were wonderful. The staff were very helpful and the breakfast very nice. They have spa services, but we didn’t use it. The location is a quiet area and can be a bit confusing to find from Canary Wharf, but is not touristy at all. Overall a great place to stay.
GGuest UserOur experience at this hotel was just phenomenal! Tarek at the front desk deserves a raise! I communicated with him through the phone as we were arriving super early and his honesty of possibly having a room ready helped us Taylor the beginning of our trip. We were able to check in early with him and we received a following up call from Tarek 5mn after entering the room, as he wanted to make sure we were happy with our room and that he was there if we needed him. Even during a very busy period he made the time to sort through all our requests. Such service makes the difference and that convinced us to come back in the future. The views from the higher floors are amazing. The room was clean and the perfect size for our 5 night stay. The bar/restaurant always had a great vibe both a breakfast and dinner; the serving sizes were large and we were very pleased. The lobby area is very well done and smells really nice! Only little downside was there was no business center and we needed to print some stuff . However, Tarek offered immediately to print our documents. We had such a fantastic stay and felt being taken care of throughout the whole stay, will surely be returning!
GGuest UserThis hotel is a clean modern hotel which is well maintained. My wife and I stayed here twice, for 3 and 4 days respectively while touring the UK. The rooms were comfortable for sleeping, quiet and the air-conditioning worked well. The bathrooms were well designed and very clean. Housekeeping was fine. The major problem was that both of our rooms were very small and they had virtually no space for clothing. There was no usable drawer space and closets were tiny and had an inadequate number of hangers as well. If you are traveling for other than 1-2 days, there is no place to put anything. Living out of suitcases for 4 days or more does not add to the enjoyment of one's trip. The Breakfast is at best, just OK. There is a minimal amount of fresh fruit and while you can order off a hot breakfast menu, most things we ordered were not very good, so we stopped doing that. The Reception staff was marginally helpful. No one came to help us with our luggage. If you need a taxi or limo to take you to the airport, you are on your own. In addition, the front of the hotel is covered by bus stops so the taxi or limo has to try to find a place to pull us to load or unload. There are just a lot of annoying things about this hotel, some could be remedied, others probably not. For my next visit to London, I will not be staying here.
HHONGBINHotel location is slightly off, but still good. There are many places to eat around, especially the two Italian restaurants are delicious and the price is cheap. The hotel breakfast is very good, the conjoined bar in the lobby is very stylish and can watch the game, very good. The price/performance ratio is relatively high in this area, that is, the bed is too soft and uncomfortable.
MMuhibThe internal rooms and environment were quite good and clean, but the location was not up to mark. Additionally, the design of the hotel is not that good because I found it difficult to find my room, the corridors were like some kind of maze. But on top of all, the breakfast was awesome, and it was offered for free.
CCatalina LucaThe location is great for shows at the Apollo, the staff was nice, and the hotel was clean and quiet.
The down side is that the shower temperature was very hot and would not go down, the shower also didn't drain and the window didn't close. The place could really use some TLC!
For a single night that we needed to see a show and go back home, it was okay, though. Wouldn't recommend it for a longer stay.
GGuest UserI actually really liked the stay here. Simple, classy, hub hotel room. Amazing central London location. Steps away from tube station, we visited tourist sites in the area. Great for our city weekend break. The beds are superbly comfortable. I travelled solo ALOT for work, so I know what I like or not about hotel rooms. On this occasion I was traveling with my 3 kids, and the absence of TV meant they slept undistracted. The absence of carpeted floors, decorative pillows and bed runners, (that I suspect are rarely washed in other hotels) was perfect, as it means I didn't have to make sure my kids weren't touching any unclean fabric items. We were out for majority of our stay. So the lack of view/windows, wasn't any concern. No breakfast option, but we grabbed fruit for breakfast from Tesco express nearby. There is a 24hour cafe & bar next door, that is good option too. If you know what you're booking and what to expect, you won't be claustrophobic, instead you'll be pleasantly surprised. Reception team member is my reason for leaving a review though - he comp'd our left luggage :) I hope if Zedwell family see this they compliment his action, because he's gained you return custom and extra revenue, as I'll now book again due to how thoughtful and personable his service was towards my family, thank you. I've misplaced where I noted his name, Sherif(?) [Tall, young, South Asian origin]. Looking forward to our next stay at Zedwell
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