Luton Hotels with Wi-Fi

Great location. Great concept. Friendly staff. Very clean and comfortable bed. First time at Thistle. My room was personalised with a welcome message on my TV on arrival. Breakfast was good too. Will book again.

Close proximity to the airport got the room for 1 night very good price other hotels next to that where more expensive room was nice and cozy friendly stuff very quiet room included was breakfast full English so was satisfying

My first time back in UK for 15 years. I was greeted by the most courteous staff members. MANDA gets a 6 star rating from me . She was genuine in her approach to my problems. Manda should be considered for promotion. Afrina and Dejon also need to be mentioned . Thankyou to Manda and the others for helping me

Stayed at the hotel for the night before an early morning departure from Luton Airport. Parking and check in was a breeze and staff were readily available with great service. The room was a solid 5/5, clean, modern and even the bathroom was spotless. No signs of tiredness throughout the hotel, bedroom included. We used the restaurant, where there was ample choices but service was a little slow and a few mix ups with the order and bill, but all issues resolved and nothing to effect the review. Will definitely use this hotel for both personal and business use.

I’ve stayed here so many nights over the last 11 years back from when it was first built and was the Ramada. As I stay so much I cannot fault the staff that I see in the day time, Arianna, Amy, Laura, and all the reception staff are lovely, very good at their jobs and are the only plus to this hotel. Standard of hotel outside the staff forget it. Tonight I’ve checked in, come to my room and they normally have single use plastic cups in the bathroom for some water overnight sealed in a foil, turns out tonight they have washed and reused old cups, I’m in an executive room where we used to get a bottle of water and a snack bar, nothing anymore. This was the only ihg hotel I knew of that didn’t offer spire or platinum members a snack with their welcome amenity for years, cheap skates, the whole hotel is run as cheap as possible. My conclusion is this hotel is run by profit hungry people who don’t care about service. As I say I stay here a lot and I really feel that some of the staff are great, they could do so much better than working in this hotel where the management just want to make quick money. An embarrassment to the ihg brand. I still have to stay here as it’s the local hotel to my work, but the management all need sacking and the whole thing starting again from the management up.

Very clean and quiet Hotel next to Luton airport, just only 7 minutes walk from the Terminal. Ideal for those who travel early in the morning, as breakfast is served from 04:00 am, or proper solution for those arrived late at night (24 hour reception service). Very good buffet breakfast, with many coffee options! Half an hour away from London, using EMR Luton express and DART shuttle train (£8.90/per adult - half price for children).

The hotel is very basic but you get what you pay for as it’s cheap. Fine if you just want to sleep and get to the airport as it’s near the station. Good bus/train links to the airport. Hari behind the reception desk was very nice and helpful though.

The whole process was very easy; from making the reservation, to checking in, throughout the stay, and even upon check-out. Staff were friendly and the stay and the Hotel was what it says on the tin. My wife loved the facilities, especially the FitnessCentre and the Bar. The Honeymoon Suite, in which we stayed, was a absolute treat! It is very fit for purpose, very cosy, and I had the best nights sleep with no disturbances at all. In the morning, the Breakfast was superb, very flavourful and a large variety of food to choose from. We loved the outdoor patio area to enjoy a few drinks, and the Bar Staff were very knowledgeable and helpful in helping making good suggestions for drinks. Prime location! Good Facilities, clean and the scenery out of our window was very nice, and calming.

Comfortable room, decent breakfast with good variety and allergies very well-catered for. The man in charge of the breakfast room was incredibly responsive, professional and approachable. The 2 things which let it down were: 1) the fact that it doesn't have a shuttle bus service although the Trip.com website said it had (and I booked this hotel on that basis); and 2) I had to get a public bus there but due to roadworks the bus stop to return to the airport has been suspended but reception advised me that the bus left from there. A fellow guest whom I met at the stop had the exact same issue. We ended up having to get a taxi . Neither of us was happy about this. Trip.c

Basic Hotel for Pocket Change, it ain't the London Hilton but a room for the price of a drink there. NIGHT ONE: Liked · The Receptionist ( Jess ) was extremely presentable & very professional in how she presents herself, her customer care skills were the best of the staff I encountered, I gather she is the assistant manager/manageress ? from what I saw she should be the manager/manageress as she stands out as having the required skills & attributes to make people feel like their stay matters to the hotel. I can't fault any of the reception staff as they all try their best & they do seem to be working in less than perfect conditions due to the hotel not being of an acceptable standard but is suffice as a Bargain Basement Hotel, some remarks made by others are quite harsh as you really do get what you pay for ;-) if you want opulence, pay opulent prices for opulence in a 5 star hotel, if you want cheap & cheerful for pocket change, it is wrong to complain when you get 'cheap & cheerful accomodation ' Disliked · Bed was extremely uncomfortable, no shower in room but there was a bath. Room 302 was a very NOISY room. In defence of the hotel staff they are quite open in telling guests that the bed bases are awaiting replacement & that with the new mattresses I would imagine the sleep quality will improve, if you want opulence, pay opulent prices for opulence in a 5 star hotel, if you want cheap & cheerful for pocket change, it is wrong to complain when you get 'cheap & cheerful accomodation ' but the standard of bedding does need drastic improvement......other than that I found the place suffice for what the room rates are & the hotel has just reopened after a long closure due to COVID-19 I found the hotel to be significantly cleaner than the photos posted on tripadvisor show, so self assessment of the hotel is best made during any stay you make. NIGHT TWO: Great Receptionist Staff but currently a SubStandard Hotel with no frills etc. Liked · Receptionist ( Linden ) was trying his best to make guests feel welcome,however it is quite a hard job for the receptionists because the hotel is quite shoddy in appearance in most areas. I actually stayed 3 nights on a recce stay to report on the hotel facilities & general presentation. Disliked · The Hotel Management have a policy on taking a £50.00 security deposit ( if you don't pay, you don't stay !!! ) Now, whilst I didn't personally worry about that as it is a REFUNDABLE PAYMENT if nothing is maliciously damaged or breakages occur I do feel it is worth mentioning it because some clients booking a room here might be on a tighter than normal budget & not have a spare £50.00 to leave at reception during their stay ( The payment has to be paid in CASH as well ) During my 3 night stay I was given rooms on the 2nd Floor ( which is actually the 3rd level by US standards ) & there isn't a lift in the hotel. The corridor on that level doesn't have lighting all around the corridor so it i