Luxury Hotels in Tokyo

"I've stayed in four types of rooms at this hotel: 1. **Standard/King Room (any room below a suite):** They're pretty much the same. The size and view are identical, so I recommend picking the cheapest option. 2. **Corner Suite:** I absolutely do not recommend this room. The 'corner' only offers a view of the tower from one side of the bedroom window, you can't see it at all from the bed. Plus, there's zero privacy. Both the living room and the bed face the apartments across the street, which are incredibly close. You can even tell if their TVs are on. You'd just be staring at the people opposite from your bed, with no tower view! What's the point of a tower-view room if you can't open the curtains? The living room has no view, so there's no reason to spend time there. You can't even see the tower from inside the bedroom; you have to practically press your face against the glass. What's the point of this suite? 3. **Tower View Suite (non-corner):** Highly recommended! Don't try to save money here; the view is incredible. You can see the tower from both the living room and while lying in bed. It's practically perfect. I personally think the view is better than what you get at The EDITION or Fairmont, and it's much closer! While the service isn't as good as Aman, Aman has no view whatsoever! The breakfast here is genuinely delicious, and the restaurant is better than Aman's too. Even the spa experience is superior to Aman's. I really love it. In short, when choosing a room, either go for a standard room or a large suite – don't try to save money. I'll definitely be back!"

"[HOSHINOYA Tokyo: A Vertical Ryokan Experience] HOSHINOYA Tokyo offers a truly unique concept. It is a traditional Japanese ryokan built vertically within a modern skyscraper, located in the prestigious Otemachi district. It provides a serene, luxurious escape right in the middle of the bustling city, perfectly blending classic ryokan hospitality with world-class modern design. We enjoyed a wonderful three-day, two-night stay at the property from 29 May to 31 May. We chose not to make any meal reservations, which gave us the flexibility to simply relax and explore the surrounding city. [Getting There] We travelled from Fufu Hakone via a day trip to Enoshima and Kamakura. We took a direct train from Kamakura to Tokyo Station, followed by a short walk to the hotel, and arrived at around 8:00 PM. To make the transit completely effortless, our luggage was picked up and delivered directly to the hotel by LuggAgent on the same day. [Arrival and Check-In] The hotel is situated in the central business district and distinctly stands out from the surrounding buildings. The discreet entrance completely shields you from the busy streets. Upon entering, staff immediately store your shoes, as the entire tatami-matted building operates on a barefoot or socks-only policy. We were incredibly lucky to catch a traditional jap instrument performance, which is usually reserved for weekends. A designated staff member managed our check-in with welcome snack & tea and escorted us to level 15. A major highlight is the exclusive lounge on each floor, shared by only 6 suites. It functions as a private living room, fully stocked with complimentary seasonal teas, coffees, and traditional snacks. [The Suite] We stayed in the Sakura suite. Rather than trying to describe the beautiful layout in words, I will let my photos speak for themselves. The beds are low to the floor with a mid-level hardness that we found quite comfortable, and each bed comes with two soft pillows. There is also a television cleverly hidden behind a mirror, though it is worth noting that it only broadcasts Japanese channels. We kept it switched off to maintain the consistent traditional ryokan feel. The provided yukata is absolutely superb. It comes as a full set complete with an inner layer, an outer layer, socks, and a small handbag. The material is soft, stretchy, and incredibly comfortable for lounging and walking around the property. [The Top-Floor Onsen] Having a natural hot spring in central Tokyo is a rare luxury. The onsen is located on the 17th floor and features a stunning design where the roof is open to the sky. As cameras are strictly prohibited, you will have to visualise it or check the hotel website for gallery photos. I understand that the bath is a salty hot spring containing a high concentration of seawater and seaweed minerals trapped deep in the ground. Soaking in this soothing water gently embraces the skin and helps alleviate fatigue in both body and mind. The onsen is open daily from 3:00 PM to 11:30 AM. It was the absolute perfect way to warm up and recharge before we headed out for a busy day. [Areas for Improvement] Toothbrush Set: The provided toothbrush is far too small and takes ages to use. I strongly recommend bringing your own."

"I brought my parents to Tokyo, and we managed to snag a discount at the Imperial Hotel, booking two connecting rooms. It was a great experience to soak in the old-money vibe of this classic hotel. The hotel facilities aren't brand new, but the stay was incredibly comfortable. Each room had a great view, with a table and chairs by the window perfect for enjoying the scenery. Although it's right next to the railway tracks, the soundproofing was surprisingly excellent. With the subway stopping at night, our sleep was completely undisturbed. Compared to most hotels in Tokyo, the room size was very generous, so two people didn't feel cramped at all. The shower experience in the bathroom was particularly good, with a three-function rain shower head and ample water pressure, making showering a real treat. The hotel doesn't have self-service laundry, and the laundry service isn't cheap, but it's a reasonable price compared to hotels of a similar caliber. The hotel is quite large, with several restaurants and shops inside, art installations everywhere, and carpets throughout, creating a wonderfully atmospheric place to wander around. The large fresh flower arrangement and chandelier at the main entrance, which might not look as stunning in photos, were still breathtaking to see in person. The breakfast was very good. While the variety wasn't extensive, the quality was consistent and the taste was excellent. The service level was very high, with staff being both elegant and enthusiastic. The location is a major highlight: a side exit leads directly to a lively food street, and it's just a 3-minute walk to Ginza for shopping. The main entrance faces Hibiya Park, with no shops obstructing the view around, making it very convenient for taxis. Overall, it's highly recommended for family trips."

"I brought my parents to Tokyo, and for the first two nights, we stayed at the Imperial Hotel, an older, well-established hotel. The location was excellent, but the rooms were a bit dated, with an old-school style. For the next two nights, we chose The Okura Tokyo and were very satisfied. It's located in Toranomon, and right outside the hotel, there's a small park. Next door is the US Embassy. The surrounding area is very new and quiet, perfect for a pleasant stroll in the morning and evening. Unlike Shinjuku, Shibuya, and Ginza, which are always bustling, this location is ideal for older people. The breakfast was much better than at the Imperial Hotel. The subway station is a 10-minute walk, which is acceptable, and there are some small shops to browse on the way to the subway."

"I had a very satisfying stay this time. The hotel's overall environment was comfortable and tidy, the room was clean and spacious, and the facilities were excellent. The staff were very friendly and polite; check-in and check-out were smooth. The hotel's location is also very convenient, with easy access to transportation and dining options nearby. I was particularly impressed with the cleanliness and quietness of the room, which allowed me to rest very comfortably at night. Overall, it offers great value for money, and it's a hotel I'd be happy to stay at again. I'll definitely prioritize choosing this place next time I visit!"

"I know the Andaz brand identity involves replacing the standard check-in experience with a “check-in host” experience where you are seated and an Andaz employee comes to you to check you in. However, for this specific Andaz, the concept is flawed as the check-in area is the same as the actual residents’ lounge which is awkward and unpleasant for guests using the lounge. The lounge should be a dedicated area for more exclusivity and comfort. Also, the gym is frankly abysmal. I can appreciate that space might be limited, but why not solve this with a double pulley machine that allows anyone to improvise a complete workout? The standalone lat pulldown machine inefficient as far as your setup. The Smith Machine is fine, and that paired with a double pulley machine combined with your existing benches solves a lot of problems. I couldn’t get a full workout in and had to rely on my access at the Tokyo American Club to workout. As this is very nearby, it wasn’t an issue, but I imagine someone without this access would be extremely disappointed with the existing gym setup. Lastly, I suspect it’s due to the confounding check-in/lounge dual purpose setup, but the lack of spatial separation makes the experience far less like a luxury 5-Star experience than something you might get at Hyatt Place or Hyatt House. It must be made clear the rooms are clean, the staff is excellent and they pass the hospitality check in spades. But for a property that positions itself amongst the upper tiers of luxury hotels the issues highlighted above are not just trivial, in my opinion."

"Four Seasons Hotel Tokyo at Otemachi | A Stay with Both Excitement and Disappointment When I chose the Four Seasons Tokyo at Otemachi, I was incredibly excited – in my mind, Japan represents the pinnacle of service, and the Tokyo Four Seasons should be the benchmark. However, this stay made me rethink the meaning of “top-tier.” First, the highlights: * The staff, from reception to management, were genuinely warm and enthusiastic, and their English proficiency was excellent for Japan. * The room amenities, bedding, and cleanliness were all top-notch. The welcome gift was particularly thoughtful – a Tokyo Tower jigsaw puzzle cookie with Mount Fuji in the background, a delightful surprise. * The room cleaning was very thorough and meticulous. A convenience store and subway station were right downstairs, and the area around the Imperial Palace was quiet and convenient. However, the problems were equally prominent, largely concentrated in the two core aspects: “sleep” and “dining.” Regarding “Sleep” – Noise and Room Assignment Flaws I specifically requested an Imperial Palace view room and was assigned room 3803. Although the view was partially obstructed by a helipad, it was acceptable. However, at 5:30 AM the next day, loud banging noises started coming from upstairs. After complaining, I learned it was due to weights being dropped in the gym. Even more frustrating, at exactly 9 AM, the doorbell rang – a cleaning staff member who didn't speak English wanted to enter to clean the room. I have never had my doorbell rung to rush cleaning during a stay, and the promised “seamless service” was completely gone. The duty manager was very polite, admitted the noise was not an isolated incident, and proactively offered a room change. But at 5:36 AM the next day, the loud noises woke me up again. It then dawned on me: if the hotel knew about the noise issue with this room type, why didn't they ask if I minded when I checked in? Why was it specifically assigned to a Chinese family with children? This “侥幸” (chance-taking/luck-testing) attitude was disheartening. Regarding “Dining” – Michelin Restaurant Denies Children, Hair in Room Service Food A big reason for choosing the Otemachi Four Seasons was its Michelin-starred French restaurant, saving us the hassle of going out. However, when trying to book at the front desk, we were told they don't accommodate children under 12, dashing our hopes. We then ordered room service. The delivery was quick, and the menu was well-illustrated, but I found a hair in my food – in Japan, at the Four Seasons, this was simply unacceptable. After multiple complaints, management waived the dining charges. Their attitude was polite, but the speed and solution compared to similar-level hotels domestically were not superior, and the complaint process was quite convoluted. Other details: The duvet cover and duvet easily separated, leading to an uncomfortable sleep. The TV only had one Chinese channel, and most programs were in Japanese. For transportation, the entrance was somewhat hidden, requiring concierge assistance for taxis. Summary: The Four Seasons’ service etiquette was impeccable, but the fundamental aspects of a quality hotel – “sleeping well” and “eating well” – were not met. Especially the failure to disclose the known noise problem beforehand raises questions about management’s customer care. Sincerity might be in the attitude, but it should be more profoundly reflected in processes and details. I hope my experience provides a reference for other travelers, and I look forward to genuine improvements from the hotel."