5-Star Hotels in Tokyo

I personally feel that the Capitol Hotel Tokyu offers the best value for money among Tokyo's luxury hotels. Safety is, of course, a given, located in the very heart of the government district. Getting around is incredibly convenient, with direct access to Tameike-sanno Station. This station is rarely crowded, making commuting easy and stress-free. For shopping, you can take the Ginza Line directly to Mitsukoshimae Station, home to the Mitsukoshi Nihombashi main store, where tax refunds are quick due to fewer crowds. A taxi to Shinjuku Isetan costs around 2500 JPY. There's also a convenience store in the underground passage directly connected to the subway, though please note it's not open 24 hours. I highly recommend the Japanese breakfast, which is served by the Japanese restaurant Suiren. The quality is exceptional and very satisfying, but you need to order before 10:00 AM. Overall, whether you're in Japan for business, shopping, or suburban sightseeing, this hotel is extremely convenient, and the dining quality is excellent. You can even book a table directly at the restaurant to entertain clients or friends.

I visited Tokyo with my 88-year-old father. The hotel’s location is arguably the absolute best, making it incredibly convenient to visit Tokyo’s major attractions. The hotel facilities were also highly satisfying. First and foremost, the amenities in the guest room were excellent, and the thoughtful accessibility considerations for the elderly or infirm gave us great peace of mind. For instance, the provision of a bath chair with a backrest was very impressive. The hygiene and meticulous housekeeping were of the highest standard. Furthermore, the non-slip mat provided in the bathroom clearly reflected a deep consideration for the guests' specific needs. All of this, of course, is a testament to the staff’s proactive service and attentive care. If there was one minor disappointment, I wish a wider variety of pillows had been available in the room. In this regard, I felt it fell slightly short of meeting guests' diverse preferences. Additionally, as a helpful suggestion for safety, designing bathroom doors to open outward to facilitate emergency access in case of an accident inside is a fundamental design principle for luxury hotels. While preventing accidents altogether is ideal, being fully prepared for emergencies is what sets the highest standard of excellence. On another note, despite the hotel being located within a major railway station, there was absolutely no noise. The soundproofing was truly remarkable. The breakfast offered a rich and diverse selection, beautifully balancing traditional Japanese cuisine with Western options. While ordering a more unique or specialized beverage took a bit of time, the quality and taste were highly satisfying. The other facilities, particularly the restaurants and cafes, were exceptionally calm, elegant, and quiet, providing a very pleasant experience. The food, of course, tasted excellent. However, you must ensure you have ample time to enjoy it; it can require a significant amount of time and patience before the food is served in front of you. Overall, our experience was exceptionally satisfying and wonderful. With its rich historical background and narrative, the hotel offered a deeply engaging and far from boring stay.

The room and location were excellent, especially since the room was renovated just three months ago. The only downside was the very small shared bathroom shower area, which was probably only suitable for about two people to avoid feeling cramped. However, given the limited space, there didn't seem to be much that could be improved, which was a pity.

Hotel staff are friendly, helpful and attentive. The bell boy who helped me with bringing my luggages to the room was very friendly and helpful, spoke good English too. Though not all staff spoke good English, they tried their best to assist me. Their service standard is consistent throughout. The room and the toilet was spacious and clean. There were 4 restuarants that I could go to for breakfast. The Garden Lounge which served buffet breakfast has a wide selection of food and drink. Most importantly the food was yummy! I enjoyed looking at the beautiful garden with waterfall view as I was seated by the window during breakfast.

This is my fifth time staying at a Mitsui Garden Hotel, and this particular one is absolutely, incredibly fantastic. My review today will be long and detailed, and I hope it helps those new to Tokyo who are unsure about which hotel to choose. Before I begin, I must express my gratitude to a hotel employee named Shin. On the evening of July 30th, the night I arrived in Tokyo, I suddenly experienced kidney stones. At midnight, when the pain became unbearable, Mr. Shin assisted me by calling an ambulance and diligently inquiring about my condition. He even accompanied me in the ambulance, helping to communicate between myself and the paramedics. He spent almost an hour and a half of his time during this stifling early morning, continuously offering comfort without any hint of impatience. I am truly grateful to him; otherwise, I might have faced significant trouble. Of course, I believe other staff members would have been equally helpful. The day after I recovered, other staff at the front desk (staff-san) also inquired about my well-being, which speaks volumes about the high caliber of this hotel's employees. Their professionalism is further evident in their kind and polite demeanor every time our eyes meet, their patience while waiting for the elevator, not to mention their warmth during check-in and check-out. Returning to the hotel itself, it's located in Nihonbashi and Muromachi, next to Mitsukoshi Department Store. The location is very easy to find; almost all taxi drivers know it. For public transport, there's the Ginza Line and Kanda Subway Station (Hanzomon Line), making it very convenient whether you're coming from Tokyo Station or the airport. Getting to Asakusa and Ginza is even easier. Regarding service, the examples above already highlight how excellent it is, so I won't belabor the point. In short, it's exceptional. In terms of facilities, Mitsui Garden Hotels generally offer a consistent standard. The bathroom and bedroom are separated by a screen that can be manually opened or closed, allowing for a wet/dry division. The room size is ample for movement; for Tokyo, where space is at a premium, the room is not small (of course, if you plan to play a World Cup match inside, that's another story!). The hotel's front desk is on the 9th floor, offering a broad view. Coupled with a subtle, non-overpowering fragrance, it exudes a strong sense of sophistication. Before entering the guest room area, you need to use your room key to access the first door, which provides a good sense of security. The carpets in the room area are substantial, contributing to excellent soundproofing. Vending machines and ice machines are available on certain floors, which is also a characteristic feature of Mitsui Garden Hotels. For room cleaning, you choose your preference using a magnetic sticker on the door. Based on their eco-cleaning philosophy, I opted for one cleaning midway through my 4-night, 5-day stay, just to have my towels changed. Breakfast is my only regret. Because my doctor advised me to slightly delay my first meal each day, I wasn't able to experience it during my stay. I hope to try it next time, hahaha. I don't know if this counts as over-expressing myself, but I truly, truly love this hotel. So much so that before I left, I spent some time making sure it looked almost the same as when I first arrived. I'm a hotel member, but I still book through the Trip.com app each time because it allows more people to learn about the hotel through reviews on the platform. That's why I write very detailed accounts of my true experiences and feelings every time I stay at a hotel, hoping they can be helpful to others.

Mid-August 2026. I wonder if it's because it rained for two or three days while we were in Tokyo, but why did no one mention how incredibly humid the room was? The duvet was damp and smelly at night, making it really uncomfortable to sleep under. Maybe the air conditioning was set incorrectly? The hotel had it on auto (heating 25 degrees Celsius), which we found too hot. We switched it to cooling 24 degrees, and then discovered the room was very damp, so we changed it to dehumidify at 24.5 degrees. There was a device on the floor that I couldn't tell if it was an air purifier, humidifier, or dehumidifier. Location: Excellent. It takes a quick 3-minute walk to the subway. There's a 24-hour supermarket to the left when you exit Shiomi Station. A FamilyMart convenience store is right downstairs from the hotel. Room: The size is probably quite good for Tokyo, aside from the excessive humidity I mentioned. Everything else, like the bedding, towels, and bathtub, was very satisfactory. Though I didn't use the bathtub once, haha; the large public bath on the second floor was more convenient. So, a slightly larger room without a bathtub would be more practical. Breakfast: Not a huge variety, but the quality was excellent. We thought it was quite good, but it would be even better if they could change up the options slightly. After four days, it did get a bit repetitive~ Public Bath: The absolute best part was the large public bath on the second floor. It was spacious and very comfortable. Overall, I was still very satisfied. I'll just avoid staying in Tokyo during the August rainy season in the future if all hotels are this humid~

[HOSHINOYA Tokyo: A Vertical Ryokan Experience] HOSHINOYA Tokyo offers a truly unique concept. It is a traditional Japanese ryokan built vertically within a modern skyscraper, located in the prestigious Otemachi district. It provides a serene, luxurious escape right in the middle of the bustling city, perfectly blending classic ryokan hospitality with world-class modern design. We enjoyed a wonderful three-day, two-night stay at the property from 29 May to 31 May. We chose not to make any meal reservations, which gave us the flexibility to simply relax and explore the surrounding city. [Getting There] We travelled from Fufu Hakone via a day trip to Enoshima and Kamakura. We took a direct train from Kamakura to Tokyo Station, followed by a short walk to the hotel, and arrived at around 8:00 PM. To make the transit completely effortless, our luggage was picked up and delivered directly to the hotel by LuggAgent on the same day. [Arrival and Check-In] The hotel is situated in the central business district and distinctly stands out from the surrounding buildings. The discreet entrance completely shields you from the busy streets. Upon entering, staff immediately store your shoes, as the entire tatami-matted building operates on a barefoot or socks-only policy. We were incredibly lucky to catch a traditional jap instrument performance, which is usually reserved for weekends. A designated staff member managed our check-in with welcome snack & tea and escorted us to level 15. A major highlight is the exclusive lounge on each floor, shared by only 6 suites. It functions as a private living room, fully stocked with complimentary seasonal teas, coffees, and traditional snacks. [The Suite] We stayed in the Sakura suite. Rather than trying to describe the beautiful layout in words, I will let my photos speak for themselves. The beds are low to the floor with a mid-level hardness that we found quite comfortable, and each bed comes with two soft pillows. There is also a television cleverly hidden behind a mirror, though it is worth noting that it only broadcasts Japanese channels. We kept it switched off to maintain the consistent traditional ryokan feel. The provided yukata is absolutely superb. It comes as a full set complete with an inner layer, an outer layer, socks, and a small handbag. The material is soft, stretchy, and incredibly comfortable for lounging and walking around the property. [The Top-Floor Onsen] Having a natural hot spring in central Tokyo is a rare luxury. The onsen is located on the 17th floor and features a stunning design where the roof is open to the sky. As cameras are strictly prohibited, you will have to visualise it or check the hotel website for gallery photos. I understand that the bath is a salty hot spring containing a high concentration of seawater and seaweed minerals trapped deep in the ground. Soaking in this soothing water gently embraces the skin and helps alleviate fatigue in both body and mind. The onsen is open daily from 3:00 PM to 11:30 AM. It was the absolute perfect way to warm up and recharge before we headed out for a busy day. [Areas for Improvement] Toothbrush Set: The provided toothbrush is far too small and takes ages to use. I strongly recommend bringing your own.

First off, I need to clarify that the photos below are of the hotel's **Spacious Twin Room**! The **Superior Twin Room** listed on Trip.com has those really old bathrooms! 😭 I asked the front desk, and all the photos of newly renovated rooms are either for an upgraded Spacious Twin Room, or for a downgraded 23-sqm room type (and the 23-sqm rooms don't have the same dry/wet separated bathroom as pictured below). Because I'm so particular about clean bathrooms, I had no choice but to pay an extra 500 RMB per night at the front desk to upgrade to the **Spacious Twin Room**... 💔 Perhaps the hotel took pity on my wallet, as they gave me an access pass to the 47th-floor lounge. Figures 3-4 below are photos of the 47th floor. It's quite large, with various seating options like chairs, sofas, tatami mats, and even hammocks for relaxing. There's also a children's play area (with a manga bookshelf) and complimentary Starbucks and soft drinks. Food and alcoholic beverages cost extra. Also, my **Spacious Twin Room** was probably set up as a triple, as they provided 3 sets of L'Occitane toiletries daily. I unexpectedly achieved 'L'Occitane sample freedom' 😂. However, I must say that Keio Plaza's transportation and location are excellent: there's an airport shuttle to and from the airport, and it's less than a 5-minute walk straight to the Shinjuku transportation hub/commercial district. It's also right opposite the Tokyo Metropolitan Government Building, surrounded mainly by office buildings, making the area very nice, quiet, and safe. The hotel's service has a classic touch; in the mornings, you can choose to have an English or Japanese newspaper delivered to your door, and there are attendants in the elevators who greet you and hold the door. In summary: I would consider staying here again on my next visit, but I'll definitely be more careful about choosing the room type, hahaha! 🤦

The room was quite small, basically just a place to sleep. You could open your suitcase, but it made the space feel a bit cramped. The room's amenities weren't very new. The only thing I found really practical was the spacious vanity, which was great for putting things down. However, I wouldn't say it was easy to do makeup, as the whole bathroom was quite basic, lacking a proper vanity light or mirror. Although this hotel came up as one of the top three (I think it was the first) when I searched for Shinjuku area accommodations, the closest subway station is actually Nishi-Shinjuku. It takes about a fifteen-minute walk to get to Shinjuku JR Station. There aren't many convenience stores nearby, as the hotel is located above the metropolitan government building. There were even some homeless people in the vicinity (?). The hotel staff automatically provide service in English, which made communication much smoother than in many other Japanese hotels. The guests were also predominantly Westerners. The most impressive part of the entire hotel was probably the grand lobby. Overall, the service was fine, but next time, I'd probably use a similar budget to stay at a different five-star hotel.

The convenient location has been mentioned before, so I won't repeat it. The kitchen, living room, and tatami room all face the Imperial Palace, offering a rare green view. The only downside is that directly below the windows, about two or three floors down, there seems to be a concentrated area for the building's central air conditioning units or other facilities. The continuous low-frequency noise is quite noticeable at night and directly affects the tatami room, which isn't ideal for light sleepers.