Hotels near Lindt Chocolate Shop Luzern, Lucerne

Location! Kindess! Beautiful! The hotel is in a great location, the stuff are very kind. We also ask for belongings save after we checked out, and the agree with pleasure.

The front desk staff are very warm and friendly, and the room is okay, but it doesn't make sense that there is no air conditioning in summer. The hotel is in a great location, in the center of Lucerne. The breakfast provided by the hotel is not bad, and free (unlimited) tea and coffee are provided at other times. Generally speaking, it is acceptable.

The location is very good, the scenery is very close to the train station, convenient to travel, is the best hotel since staying in Switzerland, the main room is relatively large, breakfast is rich, like

Positives * Helpful and quick remote service. They helped arrange our requested extra pillows before arrival. They also arranged to send us the Lucerne visitor pass by email two days before arrival. There were some spiders in the rooms that were quickly removed for us. We also had an issue with the air conditioner that was quickly fixed while we were out. * Attractive modern and practical design. * The organic bathroom amenities set by local brand is a nice touch. * There are supermarkets and shops nearby. You must try the freshly baked pastries from Aux Merveilleux de Fred in the morning. The chocolate cramique is delicious as it comes out of the oven. * We requested a quiet room and were assigned on the 5th floor. It was nice and quiet and we could easily access the room using the lift. To be improved: * A microwave would be great to heat up food. Placing one in the common laundry room could also help. * There were no instructions on how to use the electrical stove top and other equipment in the room. This info would be good to add in the Lubo app. * A sponge is provided in the kitchen but there is no dishwashing detergent. There are not enough additional dishes to make use of the dishwasher. A small dish drying tray would be useful in the kitchen too. * The mirror near the entrance needs lighting. The shower area is also too dark. * The body soap was not placed in the shower. It was in the kitchen instead. * The air conditioner made a strange noise from time to time. * The water pressure and temperature of the shower was not stable.

The Staff was very friendly, one of them was Kevin (I Think), and also two other ladies also on the desk was very helpful in guiding us regarding our travel. We stayed for 3 days and the whole concept of the Hotel was different. We had an infant with us and wanted to change the room we were allotted and they readily agreed and luckily they had one bigger room with king size bed to accommodate them. The breakfast was regular and most importantly the staff being very nice and helpful, which has made an impression on us as this was the first time we traveled to this city. For the amount you pay for this Hotel in Lucerne, it's certainly very cheap for the services you get. It's based on a Theme so most of the rooms have bunker beds so even children would love it. Not much space inside the room or shelves to keep stuff. But then its a budget Hotel. Would stay again if I visit this city again. Its 8 minutes walk from the Station.

We were allowed to spend a night in the youth hostel with my class as a start in our competition. Breakfast was very praised by everyone and the rooms offered everything we needed. Thank you again very much for flexibility and spontaneity.

I am very satisfied with my stay in Ibis Kriens! • Friendly staff • Clean room, Clean hotel facility • Dogs friendly • Quiet • good price ratio • No problems Very recommendable! In general I find the Ibis Hotel very recommended!

The hostel was very cozy and a convenient location. Although it is not actually in Lucerne the bus station is right outside and you get free tickets! The beds were very comfortable and we slept great. However, the check in desk has nobody there from 11 am to 4 pm check in... where were we supposed to put our luggage? Also, the shower wouldn't drain and was very small and gross. If you're a budget traveler, I would still recommend staying here!

The room was average. The front desk and restaurant service were very poor. There were no smiles during the whole process. The scheduled superior room with a sofa bed was changed. Both of the sofa beds were broken. Finally, two mattresses were made on the ground. I'm not sorry.

We stayed here twice in July and August 2020 as a stopover on our way to Italy. The hotel is conveniently located at the Raststaette Neuenkirch. The noise of the highway is not troubling, especially not in the rooms located at the backside of the hotel. The rooms have no airconditioning, but a ventilator is provided and it is possible to open the windows, although not completely. The rooms were very clean and the staff friendly and helpfull. Views from around the hotel show mountains and countryside. Within a few kilometers, there is the Sempachersee which provided us with a refreshing swim after a long day of car travelling. The breakfast was fine. The price was fine in comparison with other hotels in Switzerland.