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Latest Hotels Reviews for Mahabaleshwar

Le Méridien Mahabaleshwar Resort & Spa
4.5/562 Reviews
The property was too good.. Staff were polite .. The only thing what went wrong is miscommunication between the staff members .. Even after repeated request to allot us the room on the higher floor & to decorate the room as it was our first wedding anniversary they did not have the request in their system .. It’s a 5 star hotel & this is not what we are paying for .. The person at the reception who did my check in asked me the names of the person whom I have spoken to about my request.. I remembered the names so it was easy for me .. but what if I had forgotten the names .. ? they would have told me that it’s my fault .. But I had recording in my cell phone about the conversation I had with the staff & I also shared the names (Ronak - the person whom I spoke to about my request) & (Savita - who had assured me the request will be taken care of ) In the end they made me compromise with my room .. They allotted me the room on the first floor (higher floor) but they did not give me the room with the kind bed for what I had paid for .. They gave me the room with the twin bed .. I had no option but to compromise as I did not want to waste my time in check in & enjoy the day at the property.. I will rate the property 5 star but the service & ***agement of the staff as 3 star ..
Ramsukh Resorts and Spa
4/5108 Reviews
The resort is in old Mahabaleshwar. The approach road is narrow and was under construction. The property is large size and has many amenities. We had booked Valley view suit for 2 nights. Valley view is a misnomer as the view is that of town and amenities of the resort. So no real valley view which is on the extreme side. Our room had many issues including bed headrest ( that was fixed soon), the room card key stopped working ( that was not fixed) and we had to do with manual keys. There was a small leakage from the flush knob in the toilet and could not be fixed ( it probably needed washer replacement). All in all there was no hot water in the evening. Many complaints were made. On our last evening when manager heard about the issue, something was done to start the hot water. On the positive side, food was good, adequate amenities like spa, swimming pool, activity room etc were there. Service was good. There was a marriage on our check-out day. The preparation started previous night and went on for whole night. We couldn't sleep. The management's customer focus was lacking looking at all these issues and hence 3* feedback considering all aspects. I will not recommend the resort in busy Nov/Dec season or in May.
La Serene Resort and Spa
4.2/5102 Reviews
This hotel deserves five stars for the following reasons: 1. Spacious rooms with all possible amenities like cable TV , mini bar , writing table ,wardrobe , coffee table and equally hygienic washroom with toiletries. Some rooms also have sitouts with chairs. 2. An in-house restauarnt that has a good spread of breakfast. The menu changes a bit every other day. The breakfast was worth it. The hotel offers dn exhaustive menu card with lipsmacking food. 3. Impeccable room service provided by the hotel staff. They were always on toes and responded immediately for all of our room service requests. 4. Additional recreational activities like swimming pool, a game room which boasts of a pool table as well cycles on rent. 5. Close proximity from important places like Venna Lake, Lingmala waterfalls , Mapro Garden and Queen of points. There is also a Go Karting track nearby the hotel. All in all , the hotel provides something for everybody , a perfect holiday getaway for friends and family as well as cosy place for couples to enjoy their privacy.
Hotel Apsara
5/552 Reviews
Location of the hotel is very peaceful. Rooms are old but good. Need some maintenance. Didn't tried lunch or dinner but Breakfast was tasty , staff is cooperative. Huge property. Can take a long walk inside. Location is good with nice ambience.

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