Top 5-Star Hotels in Melaka

Overall, I had a good time here but here is the drawback, the room needs serious make over, everything looks dated and I think it’s time to renovate the room. The food was okay, I expected more but it was okay 👍 Good part, the service here is brilliant, everyone was nice except the akak at buffet, yes I know we leaved the buffet area later than the allowed time but cmon, don’t be rude. I’ll gladly leave anyways

The front desk staff are friendly and welcoming when we were check in with a complimentary cookies, when we got into the room we realised that the fridge wasn't working, we let housekeeping and they immediately changed a new fridge for us. the room was nice and spacious the lights are working fine however the sofa a a little old ed stained.the body foam that they provide probably only can last a day and you are need to ask the housekeeping refill it if staying more then a day . the breakfast is great although we could get a clean table and had to ask the waiter to clean the table for us before we could go and get the food. overall we love the bed the soft pillow and it was a good stay .

So far hotel are clean.hotel room nice city view.breakfast very good.everything smooth during check in

A shout out to Mr. Redzuan of Front Desk who assisted me with the check-in process & even went the extra mile to ensure that service was at its best especially for my 85 year old mom. Thanks, Mr. Redzuan & other staffs who had helped my mom by providing a wheelchair, etc . Everything (including front desk staffs & guard) at the hotel was great. We also received a complimentary raya cookies, which was really unexpected. My mom was thrilled with d service, too. Kudos & keep up the great job👍

Location wise is tip top nearby jonker street, service is really good and attentive especially breakfast, it was ala carte and delicious. Hotel beautifully decorated with babanyonya style. Room are little outdated, old tv, no socket beside bed, small hair dryer, non sensitive door handle. With the price we paid we could get better quality of facilities tho, narrow gym & swimming pool. However, TQ to everyone in the hotel, they’re very friendly and accommodating

This is a very new hotel which started their business in March 2023. Wanted to try on the first day of opening but due to some reason, it was delayed till now. It’s a first Marriott hotel in Melaka, so I do have very high expectations from them. As a Marriott platinum elite member, I’ve stayed in many hotel under Marriott organisation. Upon reaching the hotel with grab car, the staff came up to me immediately and lead me to the check in counter, the lobby are huge, and I can still smell that the hotel are still so new. Not much of the guest in the lobby area, it’s a Monday so I guess it’s normal. No suite room upgrade and no complimentary breakfast for a platinum member, although I was upgraded to a strait view room which I appreciated it. It can see a tiny bit of the sea. Apart from that, I guess the room size and amenity are the same. The check in staff told me that the suite room was full… I mean.. it’s a Monday.. and I literally still can see the suite room was available in the Bonvoy app. As I’ve mentioned, I’ve been to many hotel under Marriott organisation. I don’t always get upgraded to a suite room, but it was okay, I do understand all these are subjected to individual hotel policy and it’s all a good will. But I guess the staff could just tell me that the hotel are still new, the suite room are limited and it’s reserved for paying guest. I would totally understand that. But I don’t think it’s wise to you know, use a default replied as member like us, we check on the app. For me, if there’s no available suite room, I wouldn’t even ask for an upgrade. Secondly, there’s no complimentary breakfast, I paid RM70 for the 2 day breakfast. I’ve stayed in a few courtyard hotel, this was the first one that I’ve paid for breakfast, there might be other courtyard that don’t provide complimentary breakfast for guest with elite status, maybe I didn’t stay much enough to see it all. I’ve stayed with hotel that told me that their facility actually don’t offer complimentary breakfast for elite member, but they will just give it to me as a good will on top of my welcome gift. Just a little suggestion, like maybe let the counter staff to decide, if they could slip in some complimentary breakfast to guest with elite status or even guest that potentially come back again. I’m not complaining here, just some of my suggestions. The room are new, nice and spacious, very clean. Nice TV channel selection, view was great. Bed are firm to the level that I like, they offer pillow menu as well. Had very good sleep for the 2 night. Breakfast was very basic. There’s a very annoying flies flying around my table.. how did it come into the hotel, lol. Gym are small but there should be everything you need. The infinity pool are great! Very good view and very Instagrammable. Please visit the pool when you are here. The staff and friendly and nice. Would come back again to the hotel when I’m back in Melaka.

Quiet part of Melaka but still easily accessible to variety of eateries. Short walk to malls but if bring infant toddler, just take grab ride which is super cheap. Service is ok as room is cleaned promptly, water bottles, toothbrush replaced daily. Dispenser soap provided for shower, I brought own facial cleanser. No slippers. Tv only 4 Malaysia channel, no cable and YouTube. Wifi is ok for me, maybe morning when all guests using at same time is abit slow. Bedsheets are clean but carpet abit dusty. I have sensitive nose so kept sneezing when I first entered room. Swimming pool not large but at rooftop have nice view. Bar is nice to have just that music abit loud. I stay 5th floor can’t hear anything in room but you hear loud music when taking lift. Gym is small but have treadmill and couple of machines but both treadmill are spoilt. Overall still a good stay as price is affordable for family.

Regular guest at this hotel due to its close location to The Shore Mall and eateries, especially at Kg Morten. Melaka River Waterfront is just across the road. Room is a bit dated but comfortable enough and spacious. The central air conditioning is a bit too cold though. Staff is also friendly and accommodating.

Spacious room & cozy. Have balcony can see city view malacca. Nice design swimming pool & garden. Get access gym view pool. Breakfast super nice & variety (Malaysia, Chinese, Indian & Western Food). Walking distance Kampung Morten. Definitely will come again.

Terrible pillow cleanliness as photo attached. Smelly & very dirty pillow. Yellow spot ( which im very sure is air liur basi stain) every where. We asked to changed 3 pillows then they give new pillow with the same stain. 2 nd time asked to change pillow again & they gave us new pillows. This time no stains. Thanks to the housekeeping guy for helping us.