Best Places to Stay Near Fletcher Moss Botanical Garden in Manchester

My husband and I came to the hotel on Friday 7/10/2022 room 1216 I honestly couldn't say anything negative about this hotel . The moment we walked in Georgia and neelam on reception greeted us warmly and explained everything. Once we settled in we came back to the bar to enjoy the amazing range of cocktails made by Gabriel :) the bar staff were all amazing from the manager phoebe to Pablo and andree they couldn't do more to make you feel welcome . Our room did have a view of the construction but we expected that as we are in the middle of Manchester and it was not a problem at all . The breakfast was beautiful unfortunately I didn't get the gentleman's name who was clearing the tables but he was so nice lastly I would like to give mo from housekeeping a massive shout out our room was spotless and he even gave me a kit kat 😀 what stands out about this hotel is the staff and I mean all the staff shine they all greet you with smiles and I know how hard that can be for a full shift 😀 can't wait to come back thank you

I just HAD to write a review on my stay here. Well... this was my 3rd hotel in 4 nights of travelling. It was also the cheapest one, and the only one I was kind of dreading! Oh how wrong could I have been! From the moment I entered, the receptionist was so friendly and helpful. Welcoming, kind and professional. I asked if there was any fridge I could use to store some food items I was travelling with and they kindly put these in the staff area for me overnight. Could not do enough to help. The hotel feels more like a modern new hostel than a hotel. The vibe in the communal area felt very much like a classy hostel. It was warm, friendly and welcoming. Free unlimited tea and coffee down there was great. Breakfast was only continental, which I hadn't realised. Lovely pastries, but a shame no hot food was served. Rooms are very small, as I had expected, but functional, Plenty of charging sockets, good hot shower with amenities. As I arrived into the station at terminal 1, and was flying from terminal 1 the next day it is quite a walk with heavy bags. There is no shuttle bus or alternative way to get to terminal 1 from here, only the skylink. This would have been fine, but the moving escalators on the skylink were switched off. When I asked the hotel staff about this, they said they have not been working for months. I don't know why this is, but it would have made moving to/from the hotel a lot easier so it was a shame. Overall a very good and unexpected stay. For the price, I would stay again. Thanks to all the staff for such a pleasant welcome.

I haven't even checked in or been to the hotel. I called to ask for a late check out and got a load of abuse from a really aggressive man called Horsen or Hussain or something. I told him I didnt like his tone aonhe replied ”well if you dont like my attitude or our conditions you shouldn't have made the booking in the first place”, I asked to speak with a manager to which he replied ”I am the manager so its tough”, I said that I was going to proceed in making a complaint to expedia about this to which he said ”its a non refundable reservation so your loss really”, I said that I would pop by the hotel the next day to talk about it in person to which he replied ”if you come through the doors I will call the police we dont want business of people like you that threatens to complain and give a bad review”. I think they are struggling, Gordon Ramsey its time to step in I think. OMG do not reserve here. I am trying to get a refund.

The hotel does not have its own airport shuttle, so you need to book the shuttle online. It’s about £3.60 per adult, and there’s no night shuttle! To get to the hotel from T2 Terminal, you can take the overpass trail from T2 Terminal. First go to the train station, then go downstairs, exit the gate on the first floor of the station towards T1, cross the road where there is a pedestrian signal, and go towards Clayton Hotel Walk in the opposite direction and cross the road at the first pedestrian crossing signal you encounter. At this point, you can follow the trail in a circle, or you can go directly across a dirt road to the side of the road. At this time, you can see the Crown Plaza Hotel. Follow the trail to reach the hotel. The whole journey takes twenty minutes. If you come out of Terminals T1 and T3, you don't need to take the overpass, but you still need to cross two sections of road. For those who come to Manchester City for the first time, it is indeed a test! In addition, the cleanliness of the hotel rooms can be said to be worthy of four-star standards! But don’t expect a hotel room to be that spacious! Except the TV is a bit big compared to the size of the room. You can basically only watch programs like BBC on TV. Programs that require an Internet connection, such as YouTube, can sometimes connect to the Internet and sometimes cannot! Netflix and other online media require registration and payment! The free WI-FI provided by the hotel is relatively fast when it can be connected to the Internet. The key is that it often fails to connect. I don't know if it is because of too many customers! The standard of this network cannot match the four-star level! The hotel breakfast is typical British style. The daily menu does not change, and you can eat as early as 5:30, which is more friendly for passengers catching an early flight!

Convenient to catch the airplane

For the most part, the hotel was clean. The staff were very helpful as my keycards stopped working twice but it was resolved pretty quick. The lifts worked fine and were decently fast, especially since I was on the sixth floor. The security guard was lovely too. Onto the room, the main bathroom light took about 30 seconds to a minute to turn on. That isn't too bad, but it was just kind of irritating at times. As well as that, the shower was dripping during the entire stay no matter what we did. The sixth floor is supposed to be a quiet floor, but there was a lot of noise coming from both inside and outside the hotel which was sometimes disruptive. There were workers around too, which wasn't too bad, but they started working early and you could definitely hear them. As well as this, there was a fire alarm test with no prior notice. The wifi was pretty hard to use on my phone - I had to manually type in the connection site each time. It was the same on my laptop, but I had to go into the settings and get the site each time to connect. In general the stay wasn't so bad and the location was decent, the main issues were the noises and shower, but everything else was good. I would recommend for a budget hotel. The bed was comfortable and everything worked fine for the most part, but just be wary of the surroundings.

Stayed here a while back whilst on a business trip. The room was huge and I was so impressed with the bed and linen I emailed them when I got home to find out the make. Great bathroom and the little touches like the sweets in the fridge were fab. Ate in the restaurant and quality and portions were great. Staff throughout the hotel were a credit. Will look forward to another stay

Forgotten to write a review here last month right after my visit. Hilton has never disappointed me. Although it was just a short stay for a night, we felt welcomed. Diego was the best of the best in the hotel, he managed to get us checked in within minutes. The rooms were great as well, overlooking the cricket ground. Well maintained throughout the entire property. The only downside is with the bed, it is relatively small compared to other Hilton's King size beds. Don't forget to bring your own slippers as they don't provide with any. It would be best to have some stock there and make it available upon request (maybe at a charge to cover the extra cost?). The staff at the breakfast lounge were great as well, helped me heated up my croissant, which makes it a wonderful day to start with. Will definitely be there again when I visit Manchester or Liverpool.

I spent 21 days at this Hilton whilst awaiting my apartment to be ready. The incredibly hospitable staff made the stay a 4/5. Mo the general manager is a top class human as well as a collaborative, uplifting manager. The hotel ac was constantly disrupted, likely due to the unprecedented level of climate change weather, this year. The front desk staff were ready and willing to help with anything I needed. They are mostly 20 somethings that by nature enjoy genuinely helping people. Taren ”consummate professional”, Pier ” my fav Italian”, Igor ”the hustler”, Abbie ”comforting smile”, Demi ”sweetest person”, Winnie ”wish I could adopt her”, Faz ”the kindest human ever”, Lianna ”gets it done - even without a business center”, Serena ”kind and quick”, Jordan ”kind smile” and Patrick ”the mix master”, I would ike to publically thank each of these people for: providing fans in a pinch, providing business center services with0ut a business center, helping with a hot coffee (my fault) incident, suggestions for delicious BRITISH FOOD (?!@$!?), ideas on how to expedite my Manc assimilation. The maid staff were happy to provide extra towels and coffee creamers... they respected privacy and would leave supplies outside of our door unsolicited when we hung our do not disturb sign out... the list goes on and on. This is a wonderful Hampton that should be a model for all of the rest. I've been to a lot of them! I am forever grateful to the kind people here. They would have received 5 stars if the ac worked and the breakfast was changed up a bit. But @HiltonHotels needs to give everyone here a raise.