Best Places to Stay Near Heroes Wood in Manchester

My husband and I came to the hotel on Friday 7/10/2022 room 1216 I honestly couldn't say anything negative about this hotel . The moment we walked in Georgia and neelam on reception greeted us warmly and explained everything. Once we settled in we came back to the bar to enjoy the amazing range of cocktails made by Gabriel :) the bar staff were all amazing from the manager phoebe to Pablo and andree they couldn't do more to make you feel welcome . Our room did have a view of the construction but we expected that as we are in the middle of Manchester and it was not a problem at all . The breakfast was beautiful unfortunately I didn't get the gentleman's name who was clearing the tables but he was so nice lastly I would like to give mo from housekeeping a massive shout out our room was spotless and he even gave me a kit kat 😀 what stands out about this hotel is the staff and I mean all the staff shine they all greet you with smiles and I know how hard that can be for a full shift 😀 can't wait to come back thank you

I spent 21 days at this Hilton whilst awaiting my apartment to be ready. The incredibly hospitable staff made the stay a 4/5. Mo the general manager is a top class human as well as a collaborative, uplifting manager. The hotel ac was constantly disrupted, likely due to the unprecedented level of climate change weather, this year. The front desk staff were ready and willing to help with anything I needed. They are mostly 20 somethings that by nature enjoy genuinely helping people. Taren ”consummate professional”, Pier ” my fav Italian”, Igor ”the hustler”, Abbie ”comforting smile”, Demi ”sweetest person”, Winnie ”wish I could adopt her”, Faz ”the kindest human ever”, Lianna ”gets it done - even without a business center”, Serena ”kind and quick”, Jordan ”kind smile” and Patrick ”the mix master”, I would ike to publically thank each of these people for: providing fans in a pinch, providing business center services with0ut a business center, helping with a hot coffee (my fault) incident, suggestions for delicious BRITISH FOOD (?!@$!?), ideas on how to expedite my Manc assimilation. The maid staff were happy to provide extra towels and coffee creamers... they respected privacy and would leave supplies outside of our door unsolicited when we hung our do not disturb sign out... the list goes on and on. This is a wonderful Hampton that should be a model for all of the rest. I've been to a lot of them! I am forever grateful to the kind people here. They would have received 5 stars if the ac worked and the breakfast was changed up a bit. But @HiltonHotels needs to give everyone here a raise.

Glad to have free WiFi in the hotel and self help coffee at the lobby area, Room rate was slightly too high for asian travelers as compare to the small room size, Suggest adding more hooks and shelves on the walls, may add a big curtain between the bathroom zone and bed zone to increase privacy, Staff not very familiar with the nearby environment such as supermarket or 24 hrs convenient stores, maps for guests at their reception desk may be considered

Terribly noisy. Can hardly sleep every night since moving in. Facing directly to pub street of *** Village. People keep shouting, yelling and singing from midnight towards dawn each day. The hardware of the room is not in good maintenance condition such as hob and bedside lamp as they do not function properly.

This hotel is advertised as no children however there were multiple children present staying at the hotel during our stay. Welcome: Average, not very engaging or informative. Generally pleasant enough. This was our only interaction with any staff for our entire stay. Room: room was nice enough, fairly clean although there was a small stain on our bed sheets next to the pillow. Bathroom door also looked as though it had taken some punches. Walls slightly discoloured but nice decor. Looked outside the window and lots of rubbish on the outside area floor. Sleep: Bed was comfortable, hotel was quiet, next to main road but not to noisy. I think my partner and I were unfortunate that we were next to someone who snores extremely loudly and the noise vibrated through the very VERY thin walls! Breakfast: variety of fruit, yoghurt, hot and cold drinks, cereals and cooked breakfast, pastries, jams etc. Restaurant appeared clean however in the current climate I would have expected hand sanitizers to be present at the food serving station given how many different people are helping themselves to breakfast. I would say this hotel is good value for money and with a small few changes could be improved vastly.

Overall services very good. Location very central. Easily reach all parts of Manchester. Many supermarket s nearby. Shops not far away,

The room I was in was in a great area and was only a 20 minuet walk to the shops (a Sainsburys and M&S), the rooms were really tidy and there was someone who came in to make the beds and do a small tidy of the rooms each day. There was loads of places to eat within walking distance, as well as a onsite Starbucks and restaurant. The gym facilities were great with a pool and jacuzzi too. All the staff have been wonderful and friendly, and have been helpful with all the questions I've had. Would defiantly stay here again.

Anyway, the location is good. Not to mention the surrounding luxury residential areas, convenient supermarkets, fashionable restaurants, I am very satisfied. In the room, the laundry with integrated washing and drying is wonderful, and it will be difficult to find a better hotel.

I just HAD to write a review on my stay here. Well... this was my 3rd hotel in 4 nights of travelling. It was also the cheapest one, and the only one I was kind of dreading! Oh how wrong could I have been! From the moment I entered, the receptionist was so friendly and helpful. Welcoming, kind and professional. I asked if there was any fridge I could use to store some food items I was travelling with and they kindly put these in the staff area for me overnight. Could not do enough to help. The hotel feels more like a modern new hostel than a hotel. The vibe in the communal area felt very much like a classy hostel. It was warm, friendly and welcoming. Free unlimited tea and coffee down there was great. Breakfast was only continental, which I hadn't realised. Lovely pastries, but a shame no hot food was served. Rooms are very small, as I had expected, but functional, Plenty of charging sockets, good hot shower with amenities. As I arrived into the station at terminal 1, and was flying from terminal 1 the next day it is quite a walk with heavy bags. There is no shuttle bus or alternative way to get to terminal 1 from here, only the skylink. This would have been fine, but the moving escalators on the skylink were switched off. When I asked the hotel staff about this, they said they have not been working for months. I don't know why this is, but it would have made moving to/from the hotel a lot easier so it was a shame. Overall a very good and unexpected stay. For the price, I would stay again. Thanks to all the staff for such a pleasant welcome.